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Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

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May 04, 2018

It was great. All I needed at that time was and oil change. I was told it would take no more than a half hour and I was all done including a car wash and vacuum wi More

by Happy3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
Jun 05, 2018 -

Honda North responded

Dear Happy3, Thank you for your review, we are happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 02, 2018

Everything went like,clockwork. I called to set for an oil change and a recalled for the third seat.The date and time was perfect. The rental car waiting just as she said it would.Jo More

by Skippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina she set the date and time,Joe Giacometti Advisor
Jun 05, 2018 -

Honda North responded

Dear Skippy, Thank you for your review, we are happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority and we are happy to hear that Karina and Joe exceeded your expectations. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 02, 2018

Quick and Efficient I was greeted quickly by the service attendant and he pulled my car in for an oil change. Twenty minutes later , he reviewed the services they did. More

by lin67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Jun 05, 2018 -

Honda North responded

Dear lin67, Thank you for your review, we are happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 02, 2018

Basic Service we've leased a handful of cars from Honda North- always professional, always a positive experience going there. The crew is engaged, fun, knowledgeabl More

by CW01950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Honda North responded

Dear CW01950, Thank you for sharing your 5 star review with us! As an Employee Owned Company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 30, 2018

Pleasant and quick Sean was able to check me in quickly and was correct in the amount of time my car would take. He was friendly pleasant knowledgable and presentable More

by Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Honda North responded

Dear Roberts, Thank you for sharing your 5 star review with us! As an Employee Owned Company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 30, 2018

A/C repair and recharge I would like to thank Tim O'keefe & Joe Giacometti for scheduling service and resolving the problem with the air conditioning so quickly! They have r More

by fordomatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'keefe & Joe Giacometti
Jun 05, 2018 -

Honda North responded

Dear fordomatic, Thank you for your review, we are happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority and we're happy to see that Tim and Joe exceeded your expectations. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 30, 2018

Always pleased Service at Honda North is always convenient (express service lane for oil changes with no appointment necessary, Sunday hours), friendly, timely, and More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Jun 05, 2018 -

Honda North responded

Dear PM, Thank you for your review, we are happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 29, 2018

Honda Fit service Vic Gillespie is very courteous, helpful, and efficient. Vic never lets you down. Always upbeat and very knowledgeable. I've been with this dealership More

by Marino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Jun 01, 2018 -

Honda North responded

Dear Marino, Thank you for your review, we are happy to see that you received a 5 star experience from Vic during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 29, 2018

In and out in no time I got there early for an oil change and inspection and got my free coffee and was in and out in no time. Easy and painless! More

by Gabbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 01, 2018 -

Honda North responded

Dear Gabbie, Thank you for sharing your 5 star review with us! We truly appreciate the time you took to share your feedback with us. As an employee owned company, customer satisfaction is our number one focus. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 29, 2018

Pleased This was the second time I had to bring vehicle in for this recall. First time was not handled professionally I was not pleased. End More

by Hondadriver
Customer Service
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 26, 2019 -

Honda North responded

Hondadriver, I am sorry to hear that your experience was not a positive one. At Honda North we strive to exceed customer expectations during every visit. If you have any concerns please don’t hesitate to reach out to us so that we can address the matter. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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