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Honda North - Service Center

Danvers, MA

4.7
830 Reviews

830 Reviews of Honda North - Service Center

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October 29, 2024

The repairs maintenance service I had done was complete in a timely manner, the service area was very clean, Chad was awesome More

by Joe Lucacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Honda North responded

Thanks, Joe, for sharing about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

October 21, 2024

My Honda pilot 2021 has a clicking noise when I turn my car to the right. I have 100,000 ml warranty , I was told it was a backing plate that needed to be adjusted. Still have a noise after paying $174.00. More

by Threejaegers
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get the correct name on sheet
Oct 24, 2024 -

Honda North responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Honda North

October 18, 2024

They were professional and provided recommendations for future repairs needed to be done. Shared costs of repairs before doing work. More

by akauppila.ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Honda North responded

Thank you for sharing your experience with us at Honda North! We're glad to hear our team provided professional service and transparent recommendations. We appreciate your trust in us for future repairs! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 16, 2024

Good service and everything was explained to me before any of the work was done and I got a loner car right away they were very good to me especially Ariel and Jorge right on everything!!! More

by Lioness850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Honda North responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

October 16, 2024

I was very pleased with the service received from Honda North and in particular with the great job done by Mr Gomez communicating to me what and why certain service requirements were necessary!! Mr Gomez More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda North responded

Bob, we're delighted to hear that Mr. Gomez provided excellent communication and service during your visit to Honda North! Thank you for sharing your positive experience with us! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 11, 2024

The service department staff was very helpful and location was convenient. I would definitely go back for service. Sales Department is a different story More

by Jayg924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Honda North responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Honda North

October 05, 2024

Service was excellent. Dominic is great to work with. I would and have recommended this place to many people. More

by gamdens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Honda North responded

Thank you for recommending Honda North! We're delighted to hear that Dominic provided excellent service during your recent visit. We appreciate your support and look forward to serving you again next time! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 03, 2024

I puchased 2019 Honda CRV June 8, 2021 with 41,495 miles. My fuel pump failed September 15, 2024 after I had only driven 12,440 miles. I took it to Honda North and they told me to contact Corporate office fo More

by kollahelga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Honda North responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Honda North

September 28, 2024

Eric was very nice. He kept in touch like he said he would. The service department took care of the 2 recalls my passport was in for and did it in a timely manner. More

by Robreen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 29, 2024 -

Honda North responded

Thank you for your business and this review. We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

September 25, 2024

They helped me with my problem and were quite efficient. I give them a 100 More

by blaze8052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Honda North responded

Thank you for the five-star rating! The team looks forward to working with you again! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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