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Honda North - Service Center

Danvers, MA

4.7
828 Reviews

828 Reviews of Honda North - Service Center

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July 13, 2023

The express service lane for oil changes is very quick. There were 7 vehicles ahead of me and I still only wait less than an hour. I am truly impressed. More

by jeffog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Honda North responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

July 04, 2023

Honda North has great service and very polite attendents. After checking out the car, they always come and show me what needs to be worked on so I am aware of any problems. More

by manzon1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

June 23, 2023

Made an appointment on line for service. Chad was pleasant, but I was turned away because they did not have a rental car for me. Returned a week later. After service, I found leftover plasti More

by 01950
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Nobrega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Honda North responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Honda North

June 13, 2023

Joe was excellent, so helpful when i was given the wrong info originally. This dealer definitely has my business! More

by Lizmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Giacometti
Jun 14, 2023 -

Honda North responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Sincerely, Honda North

June 13, 2023

For nine years now your whole staff has worked together beautifully with me on all aspects of keeping my Hondas well maintained More

by tjphdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

June 13, 2023

Incredible staff, professional and knowledgeable. My dealership of choice for any issues I have with my Subaru. Trusted and comprehensive when it comes to repair and service. Thank you for everything More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Conwell
Jun 14, 2023 -

Honda North responded

Shane, thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

June 13, 2023

Great customer service . Leased 4 cars with Honda North with again great service . Never an issue. More

by Mtivnan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Giacometti
Jun 14, 2023 -

Honda North responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda North, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

May 31, 2023

Honda North is responsive, kind and reliable. Each interaction whether it was the car buying process or coming in for a service I have been impressed. More

by Portoalyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Giacometti
Jun 01, 2023 -

Honda North responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Honda North

May 24, 2023

I took my vehicle in for an oil change. When I got back to my vehicle, I found the driver's seat reclined. For the amount of driving there is no reason for the technician to recline the sea More

by Nothankyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Honda North responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North

May 18, 2023

I went in for an oil change and car wash. Everyone was very professional. In and out pretty quick. Even my salesman Jason Okeefe came over and checked in. Definitely be back. More

by FJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Okeefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Honda North responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

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