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Honda North - Service Center

Danvers, MA

4.7
848 Reviews

848 Reviews of Honda North - Service Center

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February 14, 2025

Always greeted promptly. Service done efficiently and properly. Comfortable waiting area and easy checkout. Car nice and clean afterwards! More

by Boxford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nygell
Feb 14, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

February 07, 2025

Excellent service. Dominic was great to work with and kept in touch regarding the repairs and when I could pick it up. Also cleaned the car! More

by moiny57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Honda North responded

Hi Moiny, we're delighted to hear that Dominic provided excellent service and kept you informed throughout the process at Honda North. Thanks for sharing your experience with us! Safe travels! Sincerely, Honda North Danvers, MA www.hondanorth.com

February 03, 2025

Bought my CRV brand new here years ago and I always get my service done here, won’t go anywhere else. Chad is the advisor I always pick when I get my service done, he is excellent!! More

by cgraffeo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Honda North responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad and our team, and we look forward to working with you again. Sincerely, Honda North

January 26, 2025

When I mentioned that the last time I had my car serviced there I found grease smeared on the interior, the service person stated that that couldn’t have happened. When I showed him pictures, he became belli More

by Richm2857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recognize any of these faces.
Jan 27, 2025 -

Honda North responded

Dear Richm2857! Hello, we sincerely apologize for the inexcusable service you experienced. It is not how we treat our customers but we are grateful that you brought this to our attention we are even more thankful that you took the time to speak with our Service Manager. I am glad you both connected at length, further enlightening us on your recent visit. We are always here to listen and improve. We promise next time, you will receive our Employee Owned / Customer Focused treatment that Honda North is truly known for - again, our apologies! Sincerely, Honda North

January 25, 2025

I wouldn’t buy anythin but a Honda or anywhere but Honda North! My last visit was with Chad & Kimberly ~ they know what they’re doin. Sean Geyer sold me my newest! ⭐️⭐️⭐️⭐️⭐️ More

by Leonora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Geyer
Jan 26, 2025 -

Honda North responded

Leonora, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad, Kimberly, Sean, and our team, and we look forward to working with you again. Sincerely, Honda North

January 21, 2025

Dominic was excellent, he completely kept me informed about my car service , he preformed his job fantastic More

by stephenreece2589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda North responded

Stephen, We are very happy to hear Dominic provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

January 19, 2025

Service was excellent - I needed a battery replaced and was serviced the same day. Job completed in less than 30 minutes! More

by dptenanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

January 18, 2025

They have the best service department on the planet. Always always extremely honest!!!!!! Honda north has always treated me like royalty. Over the last ten years of dealing with honda north, i've been i More

by ruttermw1739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Honda North responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Thank you for being so loyal over the years. Sincerely, Honda North

January 17, 2025

I am very satisfied with Honda North Auto Service. Everyone in that Department is professional and courteous. More

by victoriashal
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Woolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan
Jan 18, 2025 -

Honda North responded

Thank you, Victoria, for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

January 17, 2025

Very pleased with the service I received the staff was very courteous and service was quick More

by dantonio.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Honda North responded

Thank you, Susan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda North. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

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