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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
1,933 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,933 reviews

October 19, 2013

This is the third car I've purchased from Honda North. Sales and service were great as usual! I highly recommend Honda and Honda North. More

by MJGilreath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 21, 2013 -

Honda North responded

Dear MJGilreath, Thank you for your high rating and recommendation on DealerRater about your recent visit to Honda North. We appreciate your business. If there is anything that you need with your new vehicle, please don’t hesitate to call Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. He is happy to help at any time! Thanks again for your nice comments. We look forward to seeing you again soon. Honda North Danvers, MA

October 19, 2013

Everything went well. The agents were friendly and the technicians got the work done quick. The only thing that was bad was that it looks as if when they were installing the accessories they put a scratch More

by rayi99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vic
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Oct 21, 2013 -

Honda North responded

Dear Rayi99, Thank you for your comments on DealerRater regarding your recent service visit to Honda North. Customer service is always our number one priority at the dealership, so we appreciate your review. If you get a moment, can you please contact Steve Bouchie, Honda North’s Service Manager at 978-539-5039 as he like to speak with you about the scratch on your door and schedule a time to repair it right away. Thanks again, Ray, for your business. We look forward to talking with you soon. Honda North Danvers, MA

October 19, 2013

Mainly I gave the price a bad rating due to the fact that we have purchased a service contract and this, the 9 month old vehicles second service appointment still managed to cost $110. More

by techiescum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
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Oct 21, 2013 -

Honda North responded

Dear Techiescum, Thank you for your review on DealerRater regarding your service appointment at Honda North. As an employee owned company, customer service is very important to us. As a result, we’d like to speak with you further about your service issue. When you get a moment, please contact Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. Thanks again for your comments. We look forward to speaking with you soon. Honda North Danvers, MA

October 19, 2013

Tim kept me up to speed with everything that was needed Tim kept me up to speed with everything that was needed to get my car on the road, because it was very expensive he was sensitive to that as well. More

by polar19s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 21, 2013 -

Honda North responded

Dear Polar19s, Thank you for your comments on DealerRater about Tim and your recent service appointment at Honda North. If there is anything else you need with your car, you can always contact Tim or Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. Thanks again for your nice review. We look forward to seeing you again at your next scheduled service. Honda North Danvers, MA

October 18, 2013

Three different lights lit up my dash board as I was on my way home. Rather than drive directly home, I drove to the dealership. It was near the end of the day, so I wasn't sure that the Service departmen More

by js3dlhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 18, 2013 -

Honda North responded

Dear Js3dihs, Thank you for your high rating on DealerRater regarding your recent service visit to Honda North. We’re glad to hear that our service technician not only diagnosed your issue, but was able to fix it so quickly. Customer service is always our number one priority at Honda North, so thank you for your comments (and your business)! If there is anything else that you need with your car, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager at 978-539-5039 at any time. Thanks again for your kind words. We look forward to seeing you again soon at our dealership. Honda North Danvers, MA

October 17, 2013

I pulled into Express Service at 6:30pm for what I thought would be a quick fix. Tim explained the situation and that it would take an hour to fix. During the entire process he was professional, empat More

by LidiaMacDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim & Lucky
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Oct 18, 2013 -

Honda North responded

Dear Lidia, Thank you for your positive review on DealerRater about your recent visit to Honda North. We’re glad to hear that Tim was able to not only answer all of your questions, but our service team was able to perform the work on your car. If you happen to have any additional questions about your service or your extended warranty, as always, you can contact Tim or Honda North’s Service Manager, Steve Bouchie at 978-539-5039. They’re there to help at any time! Thanks again, Lidia, for your kind words. That was nice of you to take the time to write a review. We look forward to seeing you again at your next service appointment. Honda North Danvers, MA

October 16, 2013

This has been a very good experience and that was made possible by Michael Fuller. He was professional, knowledgeable and went out of his way to clear up problems created by my insurance company. The over More

by alhall3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael fuller
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Oct 16, 2013 -

Honda North responded

Dear Alhall3, Thank you for your review on DealerRater about your recent car buying experience at Honda North. We’re happy that Michael Fuller went of his way to handle any issues you may have had with your new car purchase. As an employee owned company, customer service is always our number one priority, so it’s great to hear that your experience was the best! If you have any questions at all about your car, as always, you can contact Michael or Bryan Laskin, Honda North’s General Sales Manager, at 978-539-5064. Thanks again for your comments and review. We look forward to seeing you at your first service appointment. Honda North Danvers, MA

October 13, 2013

The service was a major which was routine. What made the visit worthy of the ratings given was the work performed by the Detailer Group who "fixed' three damaged areas on my auto's paint surface resulting f More

by rcouture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
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Oct 15, 2013 -

Honda North responded

Dear Rcouture, Thank for your review on DealerRater about your most recent service visit to Honda North. As a employee owned company, customer service is very important to us, that’s why we’re happy to hear that our detailing team went above and beyond to make your car look like new. If there is anything else that you need, please don’t hesitate to call the dealership. Honda North’s Service Manager is Steve Bouchie. Steve’s direct line is 978-539-5039, and he’d be happy to answer any additional questions you may have about your vehicle. Thanks again for your nice comments. See you again soon! Honda North Danvers, MA

October 11, 2013

Service was very fast, I was in and out in a half hour. Susan was very nice and helped me with everything I needed. Thanks again. Skip Munroe More

by skipjoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
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Oct 16, 2013 -

Honda North responded

Dear Skipjoel, Thank you for your comments on DealerRater regarding your recent service appointment at Honda North. We’re glad to hear that Susan helped you with what was needed for your vehicle, and our service was fast too! We look forward to seeing you again soon at your next scheduled service. In the meantime, if there is anything else that you need for your car, please don't hesitate to contact Susan again, or Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again, Skip. We appreciate your business! Honda North Danvers, MA

October 11, 2013

Kyle went above and beyond to help resolve our service issue. This is why we keep going back to Honda North for sales and service. More

by gkimmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Oct 15, 2013 -

Honda North responded

Dear Gkimmel, Thank you for your review on DealerRater about your recent service appointment at Honda North. That was very nice of you to write! We’re glad Kyle and our service team helped to resolve the service situation with your car. If you have any additional service questions about your vehicle, please feel free to contact Steve Bouchie, Honda North’s Service Manager @ 978-539-5039. Thanks again for your kind words. We look forward to seeing you again soon. Honda North Danvers, MA

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