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Honda North
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,933 reviews
I was very impressed with Tim O'Keefe. I came in for my $400 service, and the bill went up to $1300 due to the need for new brakes and other things. I was upset, but Tim worked through the bill with me my $400 service, and the bill went up to $1300 due to the need for new brakes and other things. I was upset, but Tim worked through the bill with me explaining each item and also gave me a few breaks (for instance, who ever heard of a $400 service that wouldn't include the windshield wipers I needed!?). While I still didn't like the bill, he was very thorough and helpful. I also saw him working with another man in an unusual circumstance, and he was patient and helpful. All in all, I was most impressed with Tim. More
Overall our experience at Honda North was incredibly positive. I have driven a Honda for my entire life and wasn't sure if I was going to continue driving a Honda. But after our experience, I knew that positive. I have driven a Honda for my entire life and wasn't sure if I was going to continue driving a Honda. But after our experience, I knew that I couldn't stray from the brand. The sales staff was friendly, nice and helpful. I would certainly recommend Honda North to anyone else in the market for a new or used car. More
Fast service. Well done. Friendly reception. Great waiting area. Painless! My first oil change for this, my new car, and I was free. Much appreciated. waiting area. Painless! My first oil change for this, my new car, and I was free. Much appreciated. More
Always enjoy working with the sales and service dept at Honda North. Every experience with this dealership has been positive. I have purchased 5 cars from them over the years. Honda North. Every experience with this dealership has been positive. I have purchased 5 cars from them over the years. More
Excellent job with a warranty repair. Responsive and honest. They addressed the situation quickly and efficiently. I would go back again under similar circumstances. Nice work. honest. They addressed the situation quickly and efficiently. I would go back again under similar circumstances. Nice work. More
I always feel like I'm getting the royal treatment there. Someone always opens my door, greets me with a smile, and ushers me into the service center. We review the work to be done and it's usually do there. Someone always opens my door, greets me with a smile, and ushers me into the service center. We review the work to be done and it's usually done in a very efficient time frame. The staff are always very curtious and upbeat - pleasure to work with. Especially Vic, whom I've dealt with many times in the past and we've become like friends. Outstanding customer service from everyone. Most of my friends/relatives would never bring their vehicle to a dealership because they have a preconceived notion that the cost would be prohibitive, but I've found the prices are usually pretty reasonable, the work is done well, and it's a pleasant environment to wait around in. Because of the excellence in workmanship and customer service, I will continue to always bring my car there and will most likely buy another Honda there (I'm on my second or third from them...). :D More
This service center is always friendly and quick. The minute you walk in they are doing everything they can to make it a pleasant experience despite needing to be at a service center. The sitting room is minute you walk in they are doing everything they can to make it a pleasant experience despite needing to be at a service center. The sitting room is comfy and cozy and the free drink coupon makes the experience go by quickly. More
They offer you 5500. For your trade when it is worth 13,500. They pulled the same stuff at there sister dealer at Kelly Honda in Lynn. Same manager same place. My numbers come from Kelly blue book value 13,500. They pulled the same stuff at there sister dealer at Kelly Honda in Lynn. Same manager same place. My numbers come from Kelly blue book values. More
Steve was outstanding. He catered to my wife's desire for options on the car, never pressured us on making a deal. Listen to what we wanted and delivered. Price was good and negotiating with th desire for options on the car, never pressured us on making a deal. Listen to what we wanted and delivered. Price was good and negotiating with the dealership was not bad...I bought one. I had walked out of 4 dealerships (not Honda's) prior to going to Honda North. I will go back for a car next time I buy. More
Tim was very helpful, patient, and knowledgeable. He gave me some good advice on how I can take better care of my car, especially in regard to periodic checks. gave me some good advice on how I can take better care of my car, especially in regard to periodic checks. More