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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
1,933 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,933 reviews

November 07, 2013

Thank you for the friendly and speedy service I was prepared for a bit of a wait and I was in and out in about 30 minutes....I didn't even have time to finish my coffee (that is a good thing)! More

by kjkiely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky
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Nov 11, 2013 -

Honda North responded

Dear Kjkiely, Thank you for taking the time to write such a positive review on DealerRater regarding your recent service appointment at Honda North. We’re happy to hear that our service team was able to get you back on the road so quickly. If there is anything else that you need with your car, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your kind words and for choosing Honda North. We look forward to seeing you again soon at your next scheduled service (we’ll definitely let you finish your coffee then). Honda North Danvers, MA

November 06, 2013

Overall friendly greeting ...prompt professional service ......even washed and cleaned interior of my car......I had a good experience there...... And the best part ....It was all free ....because I have Ti More

by rysoolii21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service center
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Nov 08, 2013 -

Honda North responded

Dear Rysoolii21, Thank you for your nice comments and positive review on DealerRater about your recent service visit to Honda North. Customer service is always our number one priority at the dealership, so we’re glad to hear that your experience was so positive. If there is anything else that you need with your car, please don’t hesitate to call the dealership. Steve Bouchie is Honda North’s Service Manager, and you can contact him at 978-539-5039 at any time. Thanks again for choosing Honda North. We look forward to seeing you again at your next service appointment. Honda North Danvers, MA

November 06, 2013

The only thing I'm worried about is the record of the service wasn't accurate.id always being recommended to change time belt in which I already did. More

by Ada11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle;mike;
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Nov 08, 2013 -

Honda North responded

Dear Ada11, Thank you for your positive review on DealerRater regarding your recent appointment at Honda North. We appreciate you choosing our dealership. As an employee owned company, customer service is always our number one priority. We take tremendous pride in the accuracy of our service record keeping. If you get a free moment, Steve Bouchie, Honda North’s Service Manager, would like to speak with you further about the service history of your vehicle and how we fell short in your case. Our goal is to ensure that when you visit us again for service, we’re 100% accurate on the history and background of your car. Thanks in advance for contacting him when it is convenient for you, and thanks again for choosing Honda North. We look forward to speaking with you soon. Honda North Danvers, MA

November 04, 2013

The service was quick and professional. I send all my friends to you! I've had problems in the past with a bad battery you sold me and installed but I was taken care of to my satisfaction by Michael Segi More

by dnlamprey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure/ nice chinese man
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Nov 05, 2013 -

Honda North responded

Dear Dnlamprey, Thank you for your kind words and positive review on DealerRater about your recent visit to Honda North. Customer service is always our number one priority at our dealership, so we’re glad to hear that your experience was a positive one with Michael and our service team. If there is anything else that you need with your car, please don’t hesitate to call the dealership at any time. Thanks again for your comments and for choosing Honda North. Thank you for all of your referrals and we look forward to seeing you again soon. Honda North Danvers, MA

November 03, 2013

I was pleased with the quick urn around time on both of my vehicles. I also appreciated the time spent with me to go over the results of the services performed. Both vehicles were washed and vacuumed which More

by Johnniejack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Bouchie
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Nov 05, 2013 -

Honda North responded

Dear JohnnieJack, Thank you for your kind words and positive review on DealerRater about your recent service visit to Honda North. As an employee owned company, customer service is always our number one priority, so we’re happy to hear that your experience was a positive one for both of your cars. If there is anything else that you need with your vehicles, please don’t hesitate to call Honda North’s Service Manager, Steve Bouchie at 978-539-5039. Thanks again for your nice comments and for choosing Honda North. We look forward to seeing you again soon. Honda North Danvers, MA

November 02, 2013

Prompt attention, friendly greeting, car returned clean and running better! Best of all, since my most recent service was so recent, there was no charge for the oil change. Thank you! More

by barbducharme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idontknow thename
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Nov 05, 2013 -

Honda North responded

Dear Barbducharme, Thank you for your positive comments and review on DealerRater about your recent service appointment at Honda North. We look forward to seeing you again soon at your next scheduled service. In the meantime, if there is anything else that you need with your car, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your kind words and for choosing Honda North. Have a great November and a happy Thanksgiving! Honda North Danvers, MA

November 02, 2013

I bring my Honda to the dealer because we purchased the extended warranty. So far it has not paid off to do so. On this visit I was having an I service and I had been hearing a knocking while turning at More

by marlillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 05, 2013 -

Honda North responded

Dear Marlillian, Thank you for your comments on DealerRater about your recent visit to Honda North. As an employee owned company, customer service is always our number one priority at our dealership, that’s why we’re happy that Tim and our service department went above and beyond. We would like to speak with you further though about our service and your extended warranty. When you have a free moment, if you can please call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039, we’d sincerely appreciate it. Thanks again for your taking the time to write and for choosing Honda North. We look forward to speaking with you soon. Honda North Danvers, MA

November 02, 2013

I was immediately received by the service personnel. They provided a reasonable expectation of my wait time and offered me a beverage. I waited comfortably until the service was completed. It was accomplishe More

by pavlovs_cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember. Just there for an oil change.
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Nov 05, 2013 -

Honda North responded

Dear Pavlovs_cat, Thank you for your positive review on DealerRater about your recent service appointment at Honda North. As an employee owned company, customer service is always our number one priority. We’re glad to hear that your experience was so positive! If there is anything else that you need with your Honda, please don’t hesitate to call Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. Thanks again for taking the time to write and for choosing Honda North. We look forward to seeing you again soon. Honda North Danvers, MA

November 01, 2013

Went in for an inspection sticker & was out in 20 mins or less. Low tire pressure light went on & they quickly rectified that as well! More

by Lmerullo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Nov 05, 2013 -

Honda North responded

Dear Lmerullo, Thank you for your positive review on DealerRater about your recent service visit to Honda North. Customer service is always our number one priority at the dealership. We’re glad to hear that we were able to service your car quickly and get you back out on the road. If there is anything else that you need with your car, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your kind words and for choosing Honda North. We appreciate your business and look forward to seeing you again soon. Honda North Danvers, MA

October 31, 2013

Positive experience from the time we walked in the door-greeted promptly, all questions answered, no high pressure sales, great communication from all staff members More

by bouffardcgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
Report | Print
Oct 31, 2013 -

Honda North responded

Dear Bouffardcgb, Thank you for your nice comments and positive review on DealerRater about your recent visit to Honda North. Customer service is always our number one priority at our dealership, so we’re happy to hear your experience was a positive one. If there anything else that you need, please don’t hesitate to contact Honda North’s General Sales Manager, Bryan Laskin at 978-539-5064. Thanks again for your kind words. We look forward to seeing you again soon. Honda North Danvers, MA

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