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Honda North
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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From the making my appointment to checking in with my service advisor everything was easy.. My car was ready at the time I was told and I was in and out in no time. Thank you for the great service Vic, service advisor everything was easy.. My car was ready at the time I was told and I was in and out in no time. Thank you for the great service Vic, YOU ARE AWESOME! More
This was a very friendly and informative visit. I just got a 25000 oil change on my 2010 Honda CRV. It was a short visit, just enough time for cup of coffe. got a 25000 oil change on my 2010 Honda CRV. It was a short visit, just enough time for cup of coffe. More
My service experience was very good. Vic Gillespie kept My service experience was very good. Vic Gillespie kept me informed and my car was repaired in punctual manner. Very happy with my service experien My service experience was very good. Vic Gillespie kept me informed and my car was repaired in punctual manner. Very happy with my service experience! More
Honda North is just a great place to buy and service your car, and the people who work there are always ready to help you in any way they can to make your vist a great experience. Phil Folse car, and the people who work there are always ready to help you in any way they can to make your vist a great experience. Phil Folse More
I leased a CRV from Honda North in 2011. I was told incorrect information regarding what services would be covered from the sales guy and over the next 2-3 years found out something new every few month incorrect information regarding what services would be covered from the sales guy and over the next 2-3 years found out something new every few months (Oil changes, details, mileage, contract terms, etc). The sales manager did nothing to rectify the situation and brought it back to me. At one point he actually made me cry over the disgusting way I was being treated. After that final conversation I gave up and counted down the days where I could get out of this lease so I would never have to deal with this dealership again. I am happy to say that I just bought a new CRV from the Honda Gallery in Reading and I have never received better service. Unlike Honda North, they did not spit out a bunch of BS just to make a sale, and the price was much lower than what was found at Honda North (not that I had any intention of returning). More
This service gets all 5's because of Kyle's responsiveness, friendliness, because of the quality of the diagnoses and the work, and because of the overall experience (clean, inviting facilities responsiveness, friendliness, because of the quality of the diagnoses and the work, and because of the overall experience (clean, inviting facilities, friendly shuttle drivers, great shuttle service) More
Kyle Quinn is the ultimate classy knowledgeable service man. He always greets us professionally and goes out of his way to be helpful. Kyle is a major reason we return to Honda North for service of our cur man. He always greets us professionally and goes out of his way to be helpful. Kyle is a major reason we return to Honda North for service of our currently owned 3 Hondas.We probably would not be so loyal to zone a North except for the way a Kyle has treated us over the years. We have bought only Hondas 7 of them. The first two from Gary Cole who we still miss. More
I went in for a 100,000 mile tune up, and they told me that they didn't know what I meant by a tune up. They kept redirecting me to B or I level services. I paid for a series I service, which included che that they didn't know what I meant by a tune up. They kept redirecting me to B or I level services. I paid for a series I service, which included checking, cleaning, and tightening the battery. Two weeks later my car died, and I had to get towed back to Honda North. They indicated it was the starter and replaced it. Now I wonder. Yesterday, I looked at the battery. It was totally corroded, and the positive terminal bracket snapped from a light touch. I paid over $100 for the I service, and they clearly didn't do one of the main things on that list. What else on the list didn't they do? More
I was met by service advisor upon my arrival at the appointment time and my service time was started; no waiting at all. my reason for visit was already listed in computer, from my previous visit, when appointment time and my service time was started; no waiting at all. my reason for visit was already listed in computer, from my previous visit, when the paperwork was completed ( quite quickly) the arrangements were set in place for the shuttle to give me a ride home.. Along with the cost estimate being quite accurate, a "no - hassle" and efficient way of doing business that leaves a very good taste in the customer's mouth along with the coffee. this way of doing business is what brings the customers back. Very good!!! More
I was the first person to bring in the 2004 Odyssey for a recall for potential airbag problems. The dealer had one kit to be used since I was the first customer bring the car in for this service. Excellent s recall for potential airbag problems. The dealer had one kit to be used since I was the first customer bring the car in for this service. Excellent service and I was appreciative of the shuttle service More