Back

Honda North

Danvers, MA

4.7
1,933 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
Contact Dealership

382 Newbury Street

Danvers, MA

01923

Directions

By Type

Showing 1,933 reviews

January 23, 2014

I went in to Honda North looking to trade in my old car and get into a new one and they did a fantastic job of finding the perfect car for me. More

by jda8260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Jan 24, 2014 -

Honda North responded

Dear jda8260, Congratulations on your new car and thank you for your positive feedback about your recent sales experience at Honda North. We’re glad to hear Peter was able to assist you in finding the perfect car! Please don’t hesitate to call on us again if there is anything else you need with your car. Customer service is always our number one priority at Honda North. Thank you again for your business and kind words. We look forward to the opportunity to service your vehicle in the future. Honda North Danvers, MA

January 23, 2014

I came in for an oil change so I used the Express Service. It was excellent. I was in and out under 30 minutes. The gentleman welcoming me to your Service Center was friendly and polite. I also a More

by lbeau218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Jan 24, 2014 -

Honda North responded

Dear lbeau218, Thank you for taking the time to share your recent Honda North experience with the dealerrater community. The Honda North team is excited to learn you are happy with the service you received from Lucky Chan and that your service experience was fantastic and timely; Customer Service is our top priority. We thank you for your business and look forward to the opportunity to meet your car needs in the near future. Honda North Danvers MA

January 21, 2014

I had called earlier in the day, was told that I needed no appointment, when a good time of day would be, was met ay door upon arrival, and the service was performed quickly. I know that today's business More

by whobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
Jan 22, 2014 -

Honda North responded

Hi Whobbie, Thank you for sharing your recent service experience at Honda North on DealerRater. We're glad to hear that you enjoyed working with Susan and that overall the experience was a positive one. We truly appreciate your comments and are especially happy to hear that due to providing you with excellent customer service that you purchased a vehicle from our dealership. Thank you again for your kind words. We look forward to seeing you at your next scheduled service appointment! Honda North Danvers, MA

January 21, 2014

My experience with Dave was awsome. He is was so friendly, helpful and patient. He never pressured me into anything I wasn't sure of. In the end I walked out completely happy and satisfies with my n More

by evelyn03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Muran
Jan 22, 2014 -

Honda North responded

Hi Evelyn03, Thank you so much for your kind words and review of Honda North on DealerRater! We are so glad to hear that you enjoyed working with Dave and that overall your purchasing experience was a positive one! Congrats on your new car, we look forward to showing you the same customer service when you come in for your first scheduled service appointment. Thanks again, Honda North Danvers, MA

January 20, 2014

Tim was friendly and very helpful and researched whether the vehicle was under factory warranty. So glad it was! Service was quick and efficient and car was beautifully washed when I got back in. Thanks More

by anncook5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Tim.....VERY helpful!
Jan 21, 2014 -

Honda North responded

Dear Anncook5, Thank you for your positive comments and review on DealerRater about your recent service visit to Honda North. We’re glad to hear that Tim was friendly and helpful, and that our service team was able to get you back on the road so quickly. Customer service is always our number one priority at Honda North. Please don’t hesitate to call on us again if there is anything else that you need with your car. Thanks again for your kind words. We appreciate your comments and feedback. We'll see you again soon at your next service appointment. Honda North Danvers, MA

January 17, 2014

Met at the service gate while in my car. Person was very courteous. I came in for a sticker. I used Honda North because they go over the whole car and let me know if any additional work was needed. Servi More

by balinuska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember name
Jan 18, 2014 -

Honda North responded

Dear balinuska, Thank you for taking time to share feedback about your recent experience at Honda North here on DealerRater. Customer Service is top priority - the Honda North Team is dedicated to both your car and you as a customer. We are excited to hear that you are happy with the service your received and look forward to future opportunities to do business with you . Thank you again for allowing us to service your vehicle. We truly look forward to seeing you again at your next service appointment. Honda North Danvers, MA

January 17, 2014

First, Jeanette, my customer care guide was great. No complaints there! She was cheerful, knowlegeable and responsive. Kudos to Jeanette. However, your detailing department is sorely lacking in the More

by greyface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lori Lizotte
January 15, 2014

I called Honda North because icons unfamiliar to me lit up on the control panel. I was told not to drive it and have it towed to Honda North. As soon as it arrived I got a call from Vic Gillespie informing More

by Louise4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Jan 15, 2014 -

Honda North responded

Dear Louise4, Thank you for your positive review about your recent service experience at Honda North. We appreciate you taking the time to send us your feedback on DealerRater. At Honda North, customer service is always our number one priority. It's nice to hear that you were happy with Vic and our service department. As always, please don’t hesitate to contact us again if there is anything else that you need. We appreciate all of your repeat business. Thanks again for your comments and feedback. We look forward to seeing you at your next service appointment. Honda North Danvers, MA

January 14, 2014

Just like last time to thank Kevin and Jameel for all there exceptional customer service it was great to work you guys. Thank you and your team especially Jameel and Kevin for the commitment to customers More

by Antoncr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN ACOSTA AND JAMEEL NICHOLS
Jan 15, 2014 -

Honda North responded

Dear Antonia, Thank you for your nice comments and positive review regarding your recent visit to Honda North. We sincerely appreciate you taking the time to send us your feedback on DealerRater. At our store, customer service is our number one priority. It's great for us to hear that you were happy with Kevin and Jameel, and the service they provided. As always, please don’t hesitate to contact us again if there is anything else that you need. We sincerely appreciate your business. Thanks again for your feedback and recommendation. We look forward to seeing you again soon. Honda North Danvers, MA

January 14, 2014

Went in for oil change and inspection sticker= Express service. Susan was great. greeted me and gave me voucher for coffee. Service done within 40 minutes or so. First bill included charge for oil chang More

by ndigiovanni
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Maddon
Jan 15, 2014 -

Honda North responded

Dear Ndigiovanni, Thank you for your positive comments and review on DealerRater about Honda North and your recent service appointment. We appreciate your kind words! We’re especially glad to hear that Susan was so helpful during your visit. Customer service is really the hallmark of our dealership, so it is great feedback for us to hear. As always, please don’t hesitate to call us again if there is anything else that you need with your Honda Accord. Steve Bouchie is Honda North's Service Manager, and he can be reached at 978-539-5039 as well. Thanks again for your nice comments and repeat business. We look forward to seeing you again at your next service appointment. Honda North Danvers, MA

...
173
...