Honda Leander

I forgot to mention that the additional charge they put on all their vehicles for exterior paint protection is a scam!!!!! We tried to do our first claim in the month of March 2024 and was feed a lot of xx on all their vehicles for exterior paint protection is a scam!!!!! We tried to do our first claim in the month of March 2024 and was feed a lot of xx and was denied. We wanted to cancel but it is non cancelable. Why would they make this non cancelable because it is a scam. Honda Leander knows that using the protection would be slim to none to use. Again, shame on you all!!!! More

Purchased a 2017 Dodge Grand Caravan SXT; that was my first mistake since they have various issues. We purchased the van right at a year and had issues with it. We put less than 8,000 miles on it (instal first mistake since they have various issues. We purchased the van right at a year and had issues with it. We put less than 8,000 miles on it (installed a backup camera; had to replace one of the sliding doors; rear brakes done; 1 new tire; key fob because dealership was to cheap to provide a second one; and had to replace a major part). We took it back in to trade and was offered $2,500, highly insulting. Really, on a vehicle we purchased from you; only had for 1 year and only put on less than 8,000 miles and added value to the vehicle. I have a background in sales but a lifetime of common sense. Shame on you all!!!!!!! More

They advertised a vehicle that had not been conditioned or inspected, then told me it would be about a week until they could show it to me. It's been longer than that and they still haven't contacted me ab or inspected, then told me it would be about a week until they could show it to me. It's been longer than that and they still haven't contacted me about that vehicle or even something similar. The salespeople were quick to call me in the beginning so that's why the 2 stars. Advertising vehicles that are nowhere near ready to be shown is bad business. I even offered to check it out as is, but they said no. More

Lack of communication. Drove an hour and a half just to found out the car was sold. No notification or anything although the dealership set my appointment. Drove an hour and a half just to found out the car was sold. No notification or anything although the dealership set my appointment. More

I went to purchase a cash car. They added the paint protector on a 2002. I asked them to remove the $499.00 fee. They refused to remove the fee. They lost out on $16,000 do to the They added the paint protector on a 2002. I asked them to remove the $499.00 fee. They refused to remove the fee. They lost out on $16,000 do to the dealership refused to give a 399.00 discount. Never in my life this has happened to me. Poor customer service. ​ More

My initial review of this dealership would have been very poor if it wasn't for Ali Odierno. I originally found a 2015 Ford Edge for approx $9k. I went to the dealership on a Saturday to see it and was gree poor if it wasn't for Ali Odierno. I originally found a 2015 Ford Edge for approx $9k. I went to the dealership on a Saturday to see it and was greeted by Zaine. My daughter came with me to seen another vehicle. We were told by the salesperson that we couldn't see either of the cars because they were being serviced. However, he took out contact info and told us he would contact us when they were ready the following week. Long story short, he never called and the car I wanted was sold. I was very annoyed but when the next person called I booked an appointment so my daughter could see the car she wanted. In stepped Ali. Her professionalism and kindness encouraged me to purchase 2 cars, same day. Kudos to her for turning around a potentially negative situation into a positive. More

Buyer beware. The inconsiderate behavior of their staff turned us away. Expect to be subject to endless nonsense with this dealership. Repeat customer from other The inconsiderate behavior of their staff turned us away. Expect to be subject to endless nonsense with this dealership. Repeat customer from other family members. First my son bought a car from Leander Honda. Went ok but they were less than customer focused. Then, took my daughter to purchase a car and they treated her like she wasn’t worth their time. Gave them a second try and they were horribly unresponsive, less than easy to work with and completely disrespectful when it can to working the deal. We expected to work the deal in person once the car arrived and put a deposit on a vehicle in transit. First the said they wouldn’t talk trade without it being there. Then they insisted on working the deal remotely. Then claimed they wouldn't offer even wholesale value remotely “without seeing the car in person”. More

Deceptive advertising on internet was looking at Ridgeline they have wrong truck pictured. I asked for picture of window sticker they sent video you can't read. Had to ask if that was the right truc Ridgeline they have wrong truck pictured. I asked for picture of window sticker they sent video you can't read. Had to ask if that was the right truck pictured, finally got the truth. More

They made purchasing a car from out of state very easy. It was a bit of tricky timing for me due to a vacation I had planned right in the middle of the purchase and everyone at Leander Honda was really ac It was a bit of tricky timing for me due to a vacation I had planned right in the middle of the purchase and everyone at Leander Honda was really accommodating. I worked mostly with Mario Vargas, who was great. He FaceTimed with me to show me everything I wanted to see on the car. I also worked with Amanda, Taylor, and Alex throughout the process and all were really nice and helpful. I was a pretty picky out-of-state buyer, and if they can make me happy that can make anyone happy! The only thing I was a bit surprised about was the added cost of an exterior protection package. I would have rather see that cost just bundled in with the advertised price, rather than latter on. This felt a bit like baggage fees on an airplane, we are going to pay for them, just wish it was included in the ticket price. More