Honda Leander

Very shady dealership. I found a used car I online - clean carfax, low miles, the right colors that I've struggled to find. I explained to Luis that I was driving 2 hours a I found a used car I online - clean carfax, low miles, the right colors that I've struggled to find. I explained to Luis that I was driving 2 hours and would like assurance that the car was in mint condition as it appears in the photos, he told me it was. We eventually made a deal in texts and I started driving. Once arrived, I waited 10 minutes for another salesman (strangely not Luis) to show me the car. It literally took me 3 seconds to see that it had been rear-ended and shoddy body work to partially repair it. The paint was starting to peel! This was very hard to see in the pictures due to the angles they took it from. Instead of losing my temper which would accomplish nothing, I simply drove off and will write as many reviews online as I can. I would never do business with this unethical dealership and would recommend you to stay away also. Wish I had read the reviews here first! More

Purchased a 2017 Dodge Grand Caravan SXT; that was my first mistake since they have various issues. We purchased the van right at a year and had issues with it. We put less than 8,000 miles on it (instal first mistake since they have various issues. We purchased the van right at a year and had issues with it. We put less than 8,000 miles on it (installed a backup camera; had to replace one of the sliding doors; rear brakes done; 1 new tire; key fob because dealership was to cheap to provide a second one; and had to replace a major part). We took it back in to trade and was offered $2,500, highly insulting. Really, on a vehicle we purchased from you; only had for 1 year and only put on less than 8,000 miles and added value to the vehicle. I have a background in sales but a lifetime of common sense. Shame on you all!!!!!!! More

They advertised a vehicle that had not been conditioned or inspected, then told me it would be about a week until they could show it to me. It's been longer than that and they still haven't contacted me ab or inspected, then told me it would be about a week until they could show it to me. It's been longer than that and they still haven't contacted me about that vehicle or even something similar. The salespeople were quick to call me in the beginning so that's why the 2 stars. Advertising vehicles that are nowhere near ready to be shown is bad business. I even offered to check it out as is, but they said no. More

Lack of communication. Drove an hour and a half just to found out the car was sold. No notification or anything although the dealership set my appointment. Drove an hour and a half just to found out the car was sold. No notification or anything although the dealership set my appointment. More

I went to purchase a cash car. They added the paint protector on a 2002. I asked them to remove the $499.00 fee. They refused to remove the fee. They lost out on $16,000 do to the They added the paint protector on a 2002. I asked them to remove the $499.00 fee. They refused to remove the fee. They lost out on $16,000 do to the dealership refused to give a 399.00 discount. Never in my life this has happened to me. Poor customer service. ​ More

My initial review of this dealership would have been very poor if it wasn't for Ali Odierno. I originally found a 2015 Ford Edge for approx $9k. I went to the dealership on a Saturday to see it and was gree poor if it wasn't for Ali Odierno. I originally found a 2015 Ford Edge for approx $9k. I went to the dealership on a Saturday to see it and was greeted by Zaine. My daughter came with me to seen another vehicle. We were told by the salesperson that we couldn't see either of the cars because they were being serviced. However, he took out contact info and told us he would contact us when they were ready the following week. Long story short, he never called and the car I wanted was sold. I was very annoyed but when the next person called I booked an appointment so my daughter could see the car she wanted. In stepped Ali. Her professionalism and kindness encouraged me to purchase 2 cars, same day. Kudos to her for turning around a potentially negative situation into a positive. More

Buyer beware. The inconsiderate behavior of their staff turned us away. Expect to be subject to endless nonsense with this dealership. Repeat customer from other The inconsiderate behavior of their staff turned us away. Expect to be subject to endless nonsense with this dealership. Repeat customer from other family members. First my son bought a car from Leander Honda. Went ok but they were less than customer focused. Then, took my daughter to purchase a car and they treated her like she wasn’t worth their time. Gave them a second try and they were horribly unresponsive, less than easy to work with and completely disrespectful when it can to working the deal. We expected to work the deal in person once the car arrived and put a deposit on a vehicle in transit. First the said they wouldn’t talk trade without it being there. Then they insisted on working the deal remotely. Then claimed they wouldn't offer even wholesale value remotely “without seeing the car in person”. More

Deceptive advertising on internet was looking at Ridgeline they have wrong truck pictured. I asked for picture of window sticker they sent video you can't read. Had to ask if that was the right truc Ridgeline they have wrong truck pictured. I asked for picture of window sticker they sent video you can't read. Had to ask if that was the right truck pictured, finally got the truth. More