Honda Lancaster

Quick service Our battery terminal corroded and the battery went bad without notice. We were able to get our Odyssey started one last time in our driveway. We calle Our battery terminal corroded and the battery went bad without notice. We were able to get our Odyssey started one last time in our driveway. We called Lancaster Honda and they gave us an appointment the same day. When we dropped the van off at service it wouldn’t start again. They installed a new terminal and battery. Our service advisor even found a coupon to take a little off the bill. We were on our way by noon the following day. If Lancaster Honda didn’t see our van the same day, we would have needed a tow truck and my wife would have been without the van for a longer time. Thank you for helping a family in need. More

Found a great car Le'Mark Hollenshed was professional, curteous, and a great pleasure to work with. There was no pressure and he was very informative. Highly recommende Le'Mark Hollenshed was professional, curteous, and a great pleasure to work with. There was no pressure and he was very informative. Highly recommended. He found the exact type of car that I was looking for. More

New car purchase a 2018 Honda Odyssey Both my Wife and I found dealing with Jordan Reaves of the Lancaster Honda dealership very fruitful. Jordan very professionally and personably answere Both my Wife and I found dealing with Jordan Reaves of the Lancaster Honda dealership very fruitful. Jordan very professionally and personably answered our questions and provided the specific car we were wanting to purchase at the best price compared to several other Honda dealerships. We found him to be a man of his word. If he said he was going to do something and gives us a quote, he stuck to his word and never tried the :"Bait and Switch" and "Add-Ons" often practiced by other dealerships. We heartily recommend him as a the guy to see if you want a new Honda. Brian King handled the financial details and did a quick thorough job. Lancaster Honda should be proud of these two employees. More

Maintenance service Stacia Delaney was very helpful. She was friendly and went over everything indicated in the point inspection. Stacia let me know that the cabin filter Stacia Delaney was very helpful. She was friendly and went over everything indicated in the point inspection. Stacia let me know that the cabin filters needed to be changed. She made the accommodations to have them replaced the same day, and said it would be another half hour from the time estimate given at the time the car was dropped off. More

our Former neighbor, Clive Dennis Clive Dennis , you are indeed a born salesman. That Saturday was just planned for our daughter’s car to be serviced but you did your magic and we str Clive Dennis , you are indeed a born salesman. That Saturday was just planned for our daughter’s car to be serviced but you did your magic and we struck a deal! Such a nice and talented young man ! More

Excellent service David Boyle knows everything about the car. He recommends what parts to change on my next service. He is professional, friendly and knowledgable about David Boyle knows everything about the car. He recommends what parts to change on my next service. He is professional, friendly and knowledgable about the product. More

Honda Service We purchased a used car from Honda Lancaster in October 2017. In November we had a dead battery and a low tire that had to be repaired. We called the We purchased a used car from Honda Lancaster in October 2017. In November we had a dead battery and a low tire that had to be repaired. We called the dealership when we couldn't start the car. The person on the phone told us to jump the car and then bring it to the dealership. We did that. We traveled 75 miles to get to the dealership and were told they wouldn't have time to help us that day. I was so angry and let the person know that. The reason there are four stars in my review is because of David Boyle. He was very professional and defused the situation. The car was fixed that day at no charge. I believe we overpaid for the car. We have bought two new cars and one used car from Lancaster Honda dating back to 2002. We would have recommended Lancaster Honda to everyone before this. I now would recommend the service department because of David. We would not be as trusting if we were ever to purchase a car there again. Sharon Rausch More

Process of buying a new car Leo Gak was my salesman. He exhibited listening to what I wanted and showed patience in finding exactly what I wanted. He was very kind over a long Leo Gak was my salesman. He exhibited listening to what I wanted and showed patience in finding exactly what I wanted. He was very kind over a long afternoon. I was extremely satisfied with the service I received. More

Quick and painless Stacia Delaney was quick to help , friendly and a pleasure to have been appointed to her regarding my car service. Lancaster Honda always takes care Stacia Delaney was quick to help , friendly and a pleasure to have been appointed to her regarding my car service. Lancaster Honda always takes care of my car needs More

Awesome service Stacia Delaney was amazing. I recommend her and honda to everyone! I was able to get in and out with a reasonable wait time. The service was great. Stacia Delaney was amazing. I recommend her and honda to everyone! I was able to get in and out with a reasonable wait time. The service was great. More