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Honda City Chicago
Chicago, IL
235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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235 Reviews of Honda City Chicago
September 05, 2018
Great Experience I called into the dealership looking for a specific 2018 CRV. They said they had it , they gave me pricing , I asked for a complete price out the door I called into the dealership looking for a specific 2018 CRV. They said they had it , they gave me pricing , I asked for a complete price out the door , because I was writing a check. They gave me the pricing I went to store bought vehicle , everything as expected. Wonderful customer service. More
by suzyq
Employees Worked With
Mike, Tom, Carolina
August 26, 2018
Best car experience in Chicago Test drove a car, negotiated a trade in, switched financing; Honda city even price matched another dealership's price and I drove off in my brand new Test drove a car, negotiated a trade in, switched financing; Honda city even price matched another dealership's price and I drove off in my brand new honda all in 2 1/2 hours. Ryan, Mike S. John and the rest of the staff were all very polite and not pushy. Honda City knows how to treat their clients. Happy Customer. More
by Frannie
Employees Worked With
Mike Siddiqui and Ryan (new salesman)
August 26, 2018
Fraud Dealership in Chicago, adding pain to the Car Buying P rocess I am based out of Columbus, OH and was working with Mike Siddiqui on a 2018 Honda CRV. He seems to be one of the managers at this location. rocess I am based out of Columbus, OH and was working with Mike Siddiqui on a 2018 Honda CRV. He seems to be one of the managers at this location. Initially, Mike shared a quote with me which was least $1000 lower than other Honda Dealers based out of Ohio. Later, I called Mike multiple times to validate the quote and also to ensure there was no hidden price. I even requested Mike to share a final out to door price before I visit to Honda City dealership from Ohio to Illinois. But, he kept insisting then he can provided final information only on arrival. He also assured me that there was no hidden price in the provided quote. Finally, I made a trip to his dealership from Ohio to Illinois in a Greyhound bus ( 8 hours trip) so that I can purchase the vehicle and drive back to Ohio. When I reached Honda City dealership, Mike person was very different. Mike even did not bother to come and greet me. A salesperson came and started assisting me. When I insisted on Mike, he came out and said to work with the Sales Person and later he will work on pricing. Later, when it came to discussing the pricing, Mike quote was even higher than Ohio Dealers. He justified the difference by saying that initially, he counted for multiple rebates which I am not eligible for and thus your quote is $1000 more than the earlier quote provided. I reiterated that I asked about hidden prices or surprises over phone and emails and he kept insiting that there is nothing as such. Also, throughtput the conversation on phone and emails, this Sales guy never brought point of rebates. Finally, I escalated this issue to the Dealership Manager Mr. Pat and he was also very rude and only supporting his team. I was extremely disappointed with this experience at this dealership and just dropped to buy a vehicle from such fraudsters who do not understand the pain of customers and just try to pull them to their dealership with fake quotes. I insist all the potential buyers, buy their vehicle from Genuine dealers vs such dealers who actually fake information just for business purpose and add pain to Car Buying process More
by sagarkewalramani
Employees Worked With
Mike Siddiqui, Pat Dazzo
May 04, 2018
Carolina is the best there is!!! We all know we dread the process and interaction with the salesman when purchasing a car. But in my case it could not have been better. For the start We all know we dread the process and interaction with the salesman when purchasing a car. But in my case it could not have been better. For the start of the process to dealing with Mike on line and him setting me up with the car I wanted in the color I wanted. To Carolina who made the sale seamless and xxxxxxxx free. I couldn’t have asked for a better experience. They followed through with what they said they would and provided me with the deal and discount they promised. Working with Carolina was like buying from a best friend. No pressure, no xx and knowledgeable. I would defend drive over and hour and a half again to work with her. If you visit Honda City make sure you ask for Carolina, you won’t be disappointed. 🌟🌟🌟🌟 More
by Hellokitty
Employees Worked With
Mike , Dennis Orihuela, Carolina Waluszko
April 13, 2018
2018 Honda CRV EXL AWD Mike Siddiqui is the BEST and most honest internet salesman I have ever met. He is very attentive to the customers' needs and extremely helpful in hel Mike Siddiqui is the BEST and most honest internet salesman I have ever met. He is very attentive to the customers' needs and extremely helpful in helping me purchase my Honda CRV. I highly recommend Mike to anyone looking to purchase a Honda. He helped me get my dream car! Thank you for my experience. Such an amazing service center and friendly atmosphere. Carolina Waluszko was the nicest and very friendly she took amazing care of us in helping explain the paperwork and help with the required documents, she made the experience very smooth and she is such a knowledgeable and competent employee, one of the best. She is attentive to the customers needs. Pat Dazzo is by far the best Honda manager I have ever met. I highly recommend him because he cares about the clients needs and will work hard to get to know the customers. He is very friendly and takes the time to meet the customers, shake their hands, and is very friendly unlike other car dealerships. He truly is passionate about his position and puts the customer first. Dennis Orihuela is very knowledgeable about finance and is willing to work with customers to answer all questions and takes the time to walk through the process regarding any finance questions and concerns. It was a pleasure working with the Honda staff in purchasing my car. After visiting many car dealerships, I realized that HONDA CITY IS THE BEST car dealership in Chicago and recommend anyone looking to purchase a car to visit Honda City meet with the staff and get the best car. Great deal and enjoying my new car. Very happy with the sales staff. C. Elusta More
by Giggles1
Employees Worked With
Pat Dazzo, Dennis Orihuela, Carolina Waluszko
February 10, 2018
Bad experience Sales manager lacks common courtesy. Should not be working in customer service. Was ready to make a buy but the man walked out. Good luck! Sales manager lacks common courtesy. Should not be working in customer service. Was ready to make a buy but the man walked out. Good luck! More
by mbaut
Employees Worked With
Jesus Jauregui
January 28, 2018
Deplorable customer service, shady business practices If you want to waste your time getting your car serviced, Honda City Chicago is perfect for you! I had my Honda Civic hybrid towed there for an engine If you want to waste your time getting your car serviced, Honda City Chicago is perfect for you! I had my Honda Civic hybrid towed there for an engine diagnostic (I made an appointment too). FOR FOUR DAYS I had to chase them down to confirm if technicians even got my car and get my car's diagnostic results, and got tons of attitude from the whole staff the entire time. Honda City Chicago then had the audacity to try and hike up the price from $125 to $185. Trash service! Trash car dealership! Take your money somewhere else & don't give it to this weak Honda dealership in Chicago. A diagnostic should not have been that deep. Thanks for nothing REX (the service manager) you're doing a fine job with team you got there. Linda & James saved u from getting a more scathing review so thank your only professionals in the whole dealership. Go to Fletcher Jones! The process was seamless.They took good care of me. More
by Unsatisfied Customer
Employees Worked With
Rex Thomas
January 27, 2018
carolina took great care of us We bought a new 2018 accord sport and could not be happier. We got a fair deal and are enjoying our new car. Thanks so much. We bought a new 2018 accord sport and could not be happier. We got a fair deal and are enjoying our new car. Thanks so much. More
by steely
Employees Worked With
Carolina Waluszko
January 22, 2018
2018 Honda Accord Very happy with the sales staff and xxI department at Honda City would suggest this dealership to anyone . Dennis, Carolina, and Jon were very helpful Very happy with the sales staff and xxI department at Honda City would suggest this dealership to anyone . Dennis, Carolina, and Jon were very helpful and were able to get me where I needed to be payment wise to bring home a new vehicle. Thank you for your help! More
by jvh819
Employees Worked With
Jon Q, Dennis Orihuela, Carolina Waluszko
January 07, 2018
Smooth experience This is a dealership where you are not ignored or kept waiting before they attended to you. They are very attentive to customers. My purchase experi This is a dealership where you are not ignored or kept waiting before they attended to you. They are very attentive to customers. My purchase experience was smooth and I go back for more purchase in the future. More
by Ladyd007
Employees Worked With
Carolina Waluszko
