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Honda City Chicago

Chicago, IL

1.9
235 Reviews

4950 S Pulaski Rd

Chicago, IL

60632

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235 Reviews of Honda City Chicago

October 22, 2019

Wanted to look at a used car Contacted the dealership via email twice then called to setup a test drive. Was told the care was there. When we arrived, was told the car was not t More

by begone29
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Pat Dazzo
Nov 06, 2019 -

Honda City Chicago responded

Hello, we appreciate you taking a moment to leave this review. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, Elida Gonzalez - Customer Relations Manager - egonzalez@blautogroup.com

October 21, 2019

Lucio did not keep his word We bought our first brand new car from a salesman by the name of Lucio he promised us a 1st time free oil change but when it came to that date he no l More

by Broken promise
Recommend Dealer
No
Employees Worked With
Lucio Ambrocio
Nov 06, 2019 -

Honda City Chicago responded

Hello, we appreciate you taking a moment to leave this review. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, Elida Gonzalez - Customer Relations Manager - egonzalez@blautogroup.com

September 25, 2019

New Car I just purchased a Honda CRV at the Pulaski location & Mike was Amazing along with the staff. They were all very Professional & Efficient & made me fe More

by Marie6942!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siddiqui , Jesse Aguinaga, Dennis Orihuela
Sep 26, 2019 -

Honda City Chicago responded

Thank you for this excellent review! We are so happy to hear that we could make you feel like a part of the Honda City Chicago family with your recent purchase. We hope you are enjoying your new Honda CR-V. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Mike Siddiqui - Customer Relations Manager - msiddiqui@blautogroup.com

June 13, 2019

Happy Client Eduardo Ocampo our sales person is such a nice guy and very professional. Eduardo helped us through the deal we were looking for and now we got us a b More

by Gen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ocampo,
Jun 25, 2019 -

Honda City Chicago responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with Eduardo. Please let us know if we can help you with anything else. Best Regards, Mike Siddiqui - Customer Relations Manager - msiddiqui@blautogroup.com

May 25, 2019

windshield wiper defect After buying a Honda FIT I discovered a defect in the windshield wiper. Mike Siddiq was extremely helpful in helping me resolve this as were all inv More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguinaga, Pat Dazzo, Juan Gonzalez, Gilbert Gallarzo
Jun 25, 2019 -

Honda City Chicago responded

Donna, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We encourage you to contact us or stop by for a visit again if you need any further assistance. Best Regards, Mike Siddiqui - Customer Relations Manager - msiddiqui@blautogroup.com

December 14, 2018

Very pleased with the customer service we received. They listened to our needs and worked with us in our price range. Any question or concern we had they were qu More

by New car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Tuton
Dec 16, 2018 -

Honda City Chicago responded

Thank you for this great review. We really appreciate your business. Best, Mike Siddiqui - Customer Relations Manager - msiddiqui@blautogroup.com

December 13, 2018

Brand New Honda CRV I just bought a brand new Honda CRV. Edgar was extremely professional, didn't waste my time, which I very much appreciated, and he made the entire exp More

by Lidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Ruiz
Dec 16, 2018 -

Honda City Chicago responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Edgar. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Mike Siddiqui - Customer Relations Manager - msiddiqui@blautogroup.com

November 15, 2018

Got a new car We got the car that we wanted lucio was a great sales person and help ous get the car that we like and help ous to get good price More

by Mariajimenez7272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Ambrocio
Nov 16, 2018 -

Honda City Chicago responded

Thank you for this great review! We're excited to hear that Lucio took care of you and that he was able to get you the car you like at the price you wanted. We look forward to working with you again. Best, Mike Siddiqui - Customer Relations Manager - msiddiqui@blautogroup.com

November 02, 2018

The Sales Associate was great. However, his manager blew th Again salesman was great, the sales manager blew the deal. Unfortunately I do not recall the salesman’s name. I think it may have been Roberto. More

by Jarvan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Names of individuals unknown
Nov 28, 2018 -

Honda City Chicago responded

That is not the kind of experience we seek to provide, Jarvan. Please call us when you can so we can address this together. Sinceramente, Mike Siddiqui - Customer Relations Manager - msiddiqui@blautogroup.com

September 06, 2018

Easy to do business with Nice professional operation. I called to make sure they had a certain CRV , made a appointment , the vehicle was there , ready to go . Price , vehicle More

by robm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael , and Tom, Edgar Ruiz
Sep 12, 2018 -

Honda City Chicago responded

I sincerely thank you for going out of your way to write this review about Honda City Chicago. We try to create a comfortable environment for each and every customer. I hope you enjoy your new CR-V. If you have any further needs, please come back to see us. Sincerely, Mike Siddiqui - Customer Relations Manager - mikesiddiqui@hotmail.com

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