Honda Cars of Rock Hill

Terrence Brien Terrance was intelligent well informed and considerate of my needs. I would certainly recommend anyone interested in purchasing a New Honda to conside Terrance was intelligent well informed and considerate of my needs. I would certainly recommend anyone interested in purchasing a New Honda to consider this dealer in Rock Hill. More

Both the Journey and the Destination were Excellent I am and have been a Honda owner for more than 35 years. I unfortunately had issues with my 2019 Honda Odyssey and the entire Hendricks Honda Team in I am and have been a Honda owner for more than 35 years. I unfortunately had issues with my 2019 Honda Odyssey and the entire Hendricks Honda Team in RockHill were responsive and supportive - specifically Zack and Matthew in service dept, Joe and Russ in sales dept as well as Angela in Finance and Andy. It has been a pleasure working with this professional team and I plan to buy all my future Hondas (I have 4 driving teens) from the RockHill Team! More

Nobody ever answers the phone!!! I bought a new car 9 months ago, I love the car buying with Brandon Grubb. However, it takes an enormous amount,t of time to schedule service. I have I bought a new car 9 months ago, I love the car buying with Brandon Grubb. However, it takes an enormous amount,t of time to schedule service. I have called 3 days in a row & the phone just keeps ringing & then loops to voicemail or to retry the service dept. I tried for an hour at a time to schedule an appointment. Finally I got an appointment. When I came to check in, I stood there with no greeting, nobody said we will be right with you, nothing. As I waited to be noticed, the phone was just constantly ringing. There were 7 people in the dept, 2 were helping other customers, others just looking at their screens, meanwhile the phone just kept ringing & ringing. Nobody was in a hurry to help anyone or to answer the phone. More

Great customer service! We had a great experience with everyone that helped us! Terrance was great, Steve was great, the entire team worked hard to get me what I wanted! Th We had a great experience with everyone that helped us! Terrance was great, Steve was great, the entire team worked hard to get me what I wanted! Thank you! Nekka & Scott! More

I would never go to any other dealership Everyone at this dealership goes above and beyond for their customers in every department. All the employees I had any contact with at all were great Everyone at this dealership goes above and beyond for their customers in every department. All the employees I had any contact with at all were great! More

Honda Insight 2019 Had a great morning purchasing my new Insight. Terrance was helpful in placing me in the vehicle I was interested in and made the buying process effi Had a great morning purchasing my new Insight. Terrance was helpful in placing me in the vehicle I was interested in and made the buying process efficient and enjoyable. More

Worst experience with a sales manager Brian was only concerned with what he wanted and failed to give good customer service Plus even if the customer is wrong he should have realized the Brian was only concerned with what he wanted and failed to give good customer service Plus even if the customer is wrong he should have realized the customer is always right poor rating 1 star or even a negative stare More

Going above and beyond! Jim provided exceptional customer support in helping my 81 year old mother purchase a new CRV. He brought the car to her for a test drive, and patient Jim provided exceptional customer support in helping my 81 year old mother purchase a new CRV. He brought the car to her for a test drive, and patiently answered all of her questions. He then returned the next day, and helped finalize the paperwork for the deal. A very positive experience! More

Robert was a great salesperson and would buy from him again Awesome dealership and great customer service. I would definitely purchase from this dealership again and would recommend friends and family to purch Awesome dealership and great customer service. I would definitely purchase from this dealership again and would recommend friends and family to purchase here also and had an awesome experience with the purchase of two 2019 models vehicles. More

Excellent customer service!! Big thanks to Terence for finding a car that has literally everything I want and for a good price! I love my honda civic hatchback! Big thanks to Terence for finding a car that has literally everything I want and for a good price! I love my honda civic hatchback! More