Holmes Honda

Professional @ it's Best!!!! Best experience ever friendly, available, best visit l've enjoyed love my Cadillac SUV most definitely sending new customers they taken delicate care Best experience ever friendly, available, best visit l've enjoyed love my Cadillac SUV most definitely sending new customers they taken delicate care of my needs. More

Tara Woods When we began our search for a vehicle we had no idea what we wanted to purchase Tara was there to ask & answer questions about our needs to guide us When we began our search for a vehicle we had no idea what we wanted to purchase Tara was there to ask & answer questions about our needs to guide us in the right direction. She was friendly, patient & knowledgeable! I appreciated the courtesy that Tara & HH allowed us to search for a car we liked and not "push" us into one they wanted to sell us. We had a great purchase experience. More

Purchased Accord My husband and I have been very satisfied with Will Hall as our salesman. We have recommended this dealership and this salesman to friends and family. My husband and I have been very satisfied with Will Hall as our salesman. We have recommended this dealership and this salesman to friends and family. Conversation came easy and all our questions and concerns were addressed. We will be back for our next purchase in 3 years! Will Hall has to be the best salesman we've ever dealt with! More

Horrible Service Department - Voids Warranty Took my 2016 Honda Accord in after a CEL came on. They broke down my engine without being authorized at all. Blamed a KNOWN ISSUE with VCM/VTEC on me. Took my 2016 Honda Accord in after a CEL came on. They broke down my engine without being authorized at all. Blamed a KNOWN ISSUE with VCM/VTEC on me. Refused to put the car back together without being paid. Stated would void my warranty if I took the car elsewhere to get repaired, even another Honda Service Department. DO NOT BUY HONDA, DO NOT GET SERVICE HERE. I have been a long time supporter of Honda, even after being warned about their tendency to deny warranty claims on engine issues - despite being sued successfully for VCM issues and denying claims. More

Great service department We live in Dallas, TX and were driving to Florida for spring break. Our alternator went out on our 2008 Odyssey (140,000+ miles!) about 30 outside of We live in Dallas, TX and were driving to Florida for spring break. Our alternator went out on our 2008 Odyssey (140,000+ miles!) about 30 outside of Shreveport. After a tow from AAA, our Odyssey spent the night at Holmes Honda and in less than 24 hours, we were once again on our way to Florida. Peter Schilling was our service advisor and was excellent. The waiting area is large, comfortable, and very clean. Sodas, snacks, coffee, water all complementary. WiFi great plus some desktop computers available if you need to log in and don't have a laptop. Magazines and newspapers all current. Clean restrooms. Was also able to speak with a sales advisor, Karen Barnes, who spent time discussing the 2017 and 2018 Odysseys. Even though she knew we lived in Dallas and were just passing through, she spent time with us and gave us new model information. More

Excellent Customer Service Went in not thinking I would be purchasing a car that day and ended up doing so. After having a bad experience with another competitor Holmes Honda we Went in not thinking I would be purchasing a car that day and ended up doing so. After having a bad experience with another competitor Holmes Honda went above and beyond to make my experience enjoyable. More

Great manager I was having a rough day and with the help of the service manager Michael Murphy I had a great experience! I would highly recommend the team at Holmes I was having a rough day and with the help of the service manager Michael Murphy I had a great experience! I would highly recommend the team at Holmes Honda! More

Customer service at its best I went to Holmes Honda looking to purchase a 2011 BMW that I saw online and ended up buying a 2017 Honda Accord sport thanks to my salesman John Young I went to Holmes Honda looking to purchase a 2011 BMW that I saw online and ended up buying a 2017 Honda Accord sport thanks to my salesman John Young. He was nice, respectful, professional, and most importantly very knowledgeable about the product I was looking to purchase. The buying process was a little lengthy due to addition things the dealership kept requesting that I bring in. Overall John Young made sure that this lengthy process ran as smooth as possible. I never once had to contact him. He contacted me daily to update me on where we were in the process and made sure that any concerns I had were taken care of. Also Eugene Boyd played a major role in closing this deal as well. I was ready to walk away from my car deal because the money they wanted me to put down and the interest rate I was given were beyond ridiculous in my eyes and I didn't actually need a car I just wanted a new one. Eugene Boyd stepped in and he was able to get me the lowest possible interest rate and down payment. These are two very professional gentlemen who will go above and beyond to ensure the satisfaction of their customers and because of their level of professionalism I am happy to say that I am a customer of Holmes Honda. Ask for John Young and he will treat you the way I was treated. Good luck and buy Honda! More

Awesome experience! My wife and I came in to look at the Honda Pilot. Ronnie Adams met us in the parking and asked us what we were looking for in a vehicle. I told him My wife and I came in to look at the Honda Pilot. Ronnie Adams met us in the parking and asked us what we were looking for in a vehicle. I told him what we were looking for and he got the keys and said, let's go for a drive. He never tried to pressure us into buying the car which was great. I hate it when some dealers make you feel like you have to get the car today. We took the car for a drive and then came in and talked payments and what options we wanted. We told him what we wanted to pay and agreed on the payment pretty quickly. He said it may take a few days to get the car I wanted. Within a few days my car was there. I came in and picked it up. The process was pretty quick. Mr. Adams took the time to get my car washed and filled up with with gas. He also went over the car in detail before I left. He was very helpful. He did an outstanding job! I will definitely recommend him to anyone looking to buy a Honda in the future. More

Simply Amazing I recently purchased a Honda Accord from Holmes Honda. I had the absolute best salesman, Ronnie Adams. He was such a gentleman and even called the n I recently purchased a Honda Accord from Holmes Honda. I had the absolute best salesman, Ronnie Adams. He was such a gentleman and even called the next day to make sure I loved the car and my purchase. I was beyond 100% satisfied. I will not only recommend Holmes Honda but Ronnie Adams as well. Thank you for making my purchase such a good expierence. More