Hollywood Kia - Service Center

The KIA Service Man Brandon Forester was great and very helpful. The KIA Service Crew were excellent especially Shawn and Jewell who both went out there way to assist me with my car needs, which I greatly helpful. The KIA Service Crew were excellent especially Shawn and Jewell who both went out there way to assist me with my car needs, which I greatly appreciated. More

I was assisted by Sonia and Jason. Both wonderful. Excellente customer service skills. Both were very knowledgeable and patience. Right after buying them the car, all salesman st Both wonderful. Excellente customer service skills. Both were very knowledgeable and patience. Right after buying them the car, all salesman start giving you the ice treatment. They ignore you and basically discard you. What is love about Sonia is that even after I bought the car from her, she still assisting me like when I was buying the vehicle. So I am definitely recommend her. She finds you the best deals. Lower interest rate, sweet and bilingual (english-spanish) More

The sale rep was really nice, store manager was great, the service was excellent. The sale rep was very patient with us. Even after we left my husband called him n he so professional.I would highly recomm the service was excellent. The sale rep was very patient with us. Even after we left my husband called him n he so professional.I would highly recommend Hollywood Kia More

Jason was excellent. He answered all of my questions and made sure that everything went smoothly. He answered all of my questions and made sure that everything went smoothly. More

He explained me everything that will take place and the best way to deal with it. best way to deal with it. More

Kia was efficient and took a video of my car and detailed the work needed to be done. the work needed to be done. More

El senor Ramirez en un empleado muy eficiente y conoce su trabajo me hace sentir bien atendido trabajo me hace sentir bien atendido More

There’s nothing bad to say about the dealership. Everyone there was and have been very helpful and courteous to me and I’d recommend to anyone to go to this dealership. Everyone there was and have been very helpful and courteous to me and I’d recommend to anyone to go to this dealership. More

Brendon was great no issues there. It did suck that I got all the way home for my engine light to come on and had to drive back It did suck that I got all the way home for my engine light to come on and had to drive back More

The intake is very disorganized. I’ve been to other service centers that have a greeter who signs you in and the advisor comes out to you. In your facility, I was told to wait in lin I’ve been to other service centers that have a greeter who signs you in and the advisor comes out to you. In your facility, I was told to wait in line for someone because my assigned advisor wasn’t there. Finally, I got to my turn and the guy tells me I need to go to another advisor. So I had to wait in line behind other customers that had arrived after me. The waiting area isn’t nice. I dread having to get my car serviced. More