Hollywood Kia - Service Center

Chris is a great advisor and fairly Easy to reach. Satisfied with the service overall. They always manage to give me my car back quickly. Satisfied with the service overall. They always manage to give me my car back quickly. More

The up grade service is excellent able to see exactly what’s been conducted on your vehicle Kevin was an excellent host who always kept me update what’s been conducted on your vehicle Kevin was an excellent host who always kept me update More

I am not happy with length of time it took to fix a defective engine. Also apparently during the (3) month wait my car developed all kinds of other problems. defective engine. Also apparently during the (3) month wait my car developed all kinds of other problems. More

Junior was the best! Kept me informed & addressed my issues with the car. I was extremely pleased with the service this time. Thank you! Kept me informed & addressed my issues with the car. I was extremely pleased with the service this time. Thank you! More

Excellent mechanic workmanship, good service rep support, but improved comfort amenities and washroom cleanliness would enhance experience. but improved comfort amenities and washroom cleanliness would enhance experience. More

A little upset that I did not get an issue taken care of that I made the appointment for because there wasn’t a tech there. I was never told her would not be a tech there on Saturday to fix an issue that is that I made the appointment for because there wasn’t a tech there. I was never told her would not be a tech there on Saturday to fix an issue that is under warranty. More

It was not a good experience. No communication with me or my insurance agent. Left me waiting over 2 hours to pick up my car and to make things worse... they couldn't find my car No communication with me or my insurance agent. Left me waiting over 2 hours to pick up my car and to make things worse... they couldn't find my car's keys! More

Horrible , terrible service . This is the second time I go and the service is beyond awful. Went on for a radio software update and they took from 4 pm until closing at 7pm . Ter This is the second time I go and the service is beyond awful. Went on for a radio software update and they took from 4 pm until closing at 7pm . Terrible customer service . Change of recent ownership has disgruntled employees overall. There were people there waiting for 4 and 5 hours. Completely unacceptable. Went on have purchased and serviced all our Kia’s there and never had an issue until recently . Once the leases are over on both our cars I will definitely NOT renew with Hollywood Kia due to the lack of service . More

Customer service is not what it use to be. Also pricing has gotten too high. Also pricing has gotten too high. More

It is overpriced. The prices are ridiculous. $200 for an inspection fee that may or may not go toward the actual service of the vehicle is bad business practice. I've The prices are ridiculous. $200 for an inspection fee that may or may not go toward the actual service of the vehicle is bad business practice. I've been going there for almost 1p years but won't be back any longer. More