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Hoffman W. Simsbury Body Shop

Canton, CT

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101 Reviews

46 Albany Turnpike

Canton, CT

06019

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101 Reviews of Hoffman W. Simsbury Body Shop

May 19, 2016

Gratitude My misfortunate accident left me in a panic because I am getting married next week and needed my car to be fixed ASAP. The insurance co was uncoopera More

by LEELORI724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Gnitzcavich
Jun 10, 2016 -

Hoffman W. Simsbury Body Shop responded

Hello LEELORI724, Thank you for choosing Hoffman Auto Body of West Simsbury to repair your vehicle! Tyler is dedicated to removing the stress and helping you through the process as seamlessly as possible. We are here when ever you need us. Congratulations on your wedding! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 06, 2016

Don't KNOW WHAT THIS MEANS /we were so happy with the results.They completed the job within minutes, They had to replace the tab over the fender which they did not do in Decembe More

by MABWANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Gnitzcavich
Jun 10, 2016 -

Hoffman W. Simsbury Body Shop responded

Hello MABWANDA, Thank you for choosing Hoffman Auto Body of West Simsbury. We are pleased to read that you are happy with the work completed on your vehicle and that is was done quickly and efficiently. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 26, 2016

Short on quality The shop was tasked with repairing my car after it was struck in a parking lot. The door that was painted was left with streaks in it. The roof rail More

by ALANC556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Rene
May 10, 2016 -

Hoffman W. Simsbury Body Shop responded

Hello ALANC556, Thank you for choosing Hoffman Auto Body of West Simsbury. We sincerely apologize that your visit did not meet your expectations. We are committed to providing a seamless experience and returning your vehicle back to you looking beautiful again. Our Body Shop Manager, Jim Kronick has tried reaching out to you and has left a voicemail to learn more about what occurred during your visit. Would you please return Jim’s call when you have a moment at (860) 658-3587? If you would prefer you can also reach me at sara.scribner@hoffmanauto.com. We value you as our customer and look forward to speaking with you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 26, 2016

A Great Experience When I contacted Hoffman Auto Body to have my 2007 Lexus GX470 repaired after an accident, I had no idea what to expect. I hadn't had an accident in o More

by PFRHOADS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Rene
Apr 29, 2016 -

Hoffman W. Simsbury Body Shop responded

Hello PFRHOADS, Thank you for choosing Hoffman Auto Body in West Simsbury to repair your 2007 Lexus GX470. We appreciate the opportunity to make your car look beautiful again. We know how stressful a trip to the body shop can be and we are so pleased that Chris provided a great experience. Have a wonderful weekend and we look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 26, 2016

Exceptional Service!! Getting into an accident is never easy!! But the best choice I made was to have my Highlander repaired at Hoffman. It was fast, efficient and the best More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Nadolny
Apr 29, 2016 -

Hoffman W. Simsbury Body Shop responded

Pam, Thank you so much for letting us know about the exceptional service you experienced at our West Simsbury Body Shop! Our team is committed to providing quick and efficient service. We are so pleased to read that you are completed satisfied. Have a wonderful weekend! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group.

April 01, 2016

Excellent service The service was done quickly and every professionally and was very competitively priced. Thank you! I would recommend this place to a friend. Car look More

by AUTORU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kronick, Arthur Kulpanowski
Apr 29, 2016 -

Hoffman W. Simsbury Body Shop responded

Hello AUTORU, Thank you for choosing Hoffman Auto Body of West Simsbury. We appreciate your feedback and are glad to hear that your service was done quickly and your car looks like new! Have a wonderful weekend. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2016

Replace broken fog light Service was within estimate friendly and quick a little on the pricey side No issues at all with the service or the Personnel involved. Putting in w More

by WILLIAM.COWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember name of rep Doing on my phone business card at home I think it may Chris Gene, Christopher Rene
Apr 29, 2016 -

Hoffman W. Simsbury Body Shop responded

Hi WILLIAM, Thank you for trusting Hoffman Auto Body of West Simsbury to replace your broken fog light. We are committed to providing quick and efficient service and are pleased your experience was excellent. Thank you for the opportunity to serve you and we look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 18, 2016

Jeep repair After contacting Hoffman and speaking with Tyler, the damage to my Jeep was looked at on the same day and repairs were scheduled very quickly! Tyler w More

by Chris L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Gnitzcavich
Apr 20, 2016 -

Hoffman W. Simsbury Body Shop responded

Hi Chris, Thank you for trusting Hoffman Auto Body of West Simsbury to repair your Jeep. We are pleased to read your feedback on Tyler and are happy to hear he went above and beyond to ensure your Jeep was perfect. Thank you for sharing your story and we look forward to serving you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 29, 2016

Easy process , Tyler was very knowledgeable and courteous in the repair consultation. Christine at Enterprise was professional as well. First time to have repai More

by WCU7474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine at Enterprise, Tyler Gnitzcavich
Mar 10, 2016 -

Hoffman W. Simsbury Body Shop responded

Hello WCU747, Thank you for choosing Hoffman Auto Body of West Simsbury and sharing your feedback on Tyler. He is committed to ensuring your experience is seamless and your vehicle looks great. Thanks for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 29, 2016

Better than Excellent! Tyler at Hoffman Auto Body was great! The work was done perfectly and on time. Can't say enough good things! I will recommend this body shop to eve More

by JETTYHOUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Gnitzcavich
Mar 10, 2016 -

Hoffman W. Simsbury Body Shop responded

Hello JETTYHOUND, We are so pleased to read your feedback on Tyler and hear that your visit was better than excellent. Your satisfaction is extremely important to our team and we appreciate you sharing your story with others. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.