Hoffman Nissan

The staff was very friendly, they all smiled and said hi. Even those associates that weren't working with me. Paul was very helpful and understood my concern about the seat settings. Price - gave a rating o Even those associates that weren't working with me. Paul was very helpful and understood my concern about the seat settings. Price - gave a rating of 4...are we ever happy! Would you do something about it? More

Each time I've had my car serviced at Hoffman, it's been a smooth experience. They try to make it as convenient as possible when you have to leave your car for an extended time by offering a ride it's been a smooth experience. They try to make it as convenient as possible when you have to leave your car for an extended time by offering a ride and or a loaner, which really helps out. I will definitely use them in the future. More

I am writing this review a week after the transaction. I was in the market for a used car and found a really good price on a CPO Altima on Autotrader at Hoffmans. I called the main number at 8:30am and told was in the market for a used car and found a really good price on a CPO Altima on Autotrader at Hoffmans. I called the main number at 8:30am and told them I was interested and would be there by 10:00am. When I arrived JB introduced himself and was the guy with whom the appointment was scheduled. It was a rainy day and the car was ready to go (one of the salesmen had been using it and it was pretty dirty inside-but its a common practice and I knew they would detail it if i decided to buy it). After the test drive I wanted to take a pretty thorough look at the car-even though it was CPO, I always look over any car with a fine tooth comb. They let me pull it into the shop out of the rain and let me kick the tires. JB was very patient and helpful at answering any questions. I found a few things wrong but they were fixed before I left. I decided that I wanted it and I was introduced to Kevin-very professional and it came down to numbers. They gave me a more than fair value for my trade, and the price was already very low so there was no room for negotiations. I was OK with that. I already was pre-approved but if they could beat it I was going to use their financing. That's where my only complaint is with my experience with Hoffman's. I met with the finance guy, Tim. They were able to beat my rate and it came with a 500 dollar kicker which was nice. He then went with the very hard sell on the extended warranty's. Maybe he thought I would be an easy mark (I had pretty much rolled out of bed-wasn't exactly dressed in my Sunday best). Had to endure about a 15 min. lecture on why I was making an irresponsible decision, also was called crazy and a gambling man on my "investment" (whoever thinks of a car as an investment is the crazy one). He had pictures of his girls and has to put food on the table so I understand this was probably the only part of the transaction they could make any money on. I negotiate deals and large sales every day at work so it was just irritating to me-but for the average Joe I think it would have been extremely uncomfortable and considered borderline harassment. But after that was finally over the paperwork was painless. I walked in the dealership that morning thinking about buying a car and they got me in a new registered car by 3pm. They also offered to fix the CEL that came on 75 miles after I bought the car with no hassle. Overall the experience was good, I would definitely recommend working with JB or Kevin- just be prepared for the badgering by Tim if he ends up being your numbers guy. More

Paul Moxam Salesman = First Rate Personable Persuasive I looked at 6 - 8 dealers and he convinced me and tailored the deal so it worked. He found the car we wanted at the price we could affor Persuasive I looked at 6 - 8 dealers and he convinced me and tailored the deal so it worked. He found the car we wanted at the price we could afford. More

I visited due to a recall notice on the ECM on my Altima. Justin greeted me when I opened the car door, looked up my car and found it had 2 other recalls I did not know about. He explained how long it would Justin greeted me when I opened the car door, looked up my car and found it had 2 other recalls I did not know about. He explained how long it would take to repair and showed me to the cleanest waiting room I've ever seen!, I chose to use your computers and look at your inventory while I watched the service person put my car on the lift. I saw Justin talk to him. He came back in to tell me what needed to be done and gave me a brochure with items that needed work . I chose to do 2 of the items because my husband can do the rest. I asked if they could give me a ride to the Farmington Valley Shopps while I waited and Justin arranged for Larry to take me. Both Justin and Larry were very pleasant and professional. I returned later after a voice mail from Justin, and picked up my car. I am thoroughly impressed at the professional, friendly and quick service I received.mi have not been to a dealership in many years and I can say it was a great experience at Hoffman. I will be back for future service. Thank you Hoffman. More

Always great service @ Hoffman Nissan. They've been taking good care of my XTerra for years. Hope to continue with them for many more, as I really, really like my XTerra. taking good care of my XTerra for years. Hope to continue with them for many more, as I really, really like my XTerra. More

very satisfied with the purchase and service Sales very satisfied with the purchase and service Sales associates were attentive and personal A pleasure to do business with. Follow up questions were very satisfied with the purchase and service Sales associates were attentive and personal A pleasure to do business with. Follow up questions were handled professionally More

I was welcomed warmly by both Justin and the service man who took my vehicle into the shop when I dropped off in the morning. At the end of the day I was again welcomed and enjoyed friendly service with sma who took my vehicle into the shop when I dropped off in the morning. At the end of the day I was again welcomed and enjoyed friendly service with small talk. More

Everyone was Friendly & helpful & fast. Free coffee, water, wifi & tv while waiting there were comfortable couches & cumputer for my use. & my car got cleaned! thank you so much. I will be back coffee, water, wifi & tv while waiting there were comfortable couches & cumputer for my use. & my car got cleaned! thank you so much. I will be back in three months! More

Excellent service and work, would recommend to other Nissan owners, offer shuttle service if needed or will service while you wait, easy to make appointments. Nissan owners, offer shuttle service if needed or will service while you wait, easy to make appointments. More