Hoffman Nissan

Great Experience My experience working with Brendan was very positive . He made buying a car very enjoyable with his professional relaxed way by about himself . I fe My experience working with Brendan was very positive . He made buying a car very enjoyable with his professional relaxed way by about himself . I felt no pressure at all to buy a car . I felt like I was doing business with a friend. Hoffman Auto would benefit by having more salesman like Brendan working for them . Brendan did a great job!!!! Sincerely, Kim Rosenbaum More

A great experience overall About 4 years ago I purchased a certified used Altima from Hoffman Nissan. Well a car accident sent me shopping for a new car. Or a used car. The firs About 4 years ago I purchased a certified used Altima from Hoffman Nissan. Well a car accident sent me shopping for a new car. Or a used car. The first place I thought of was Hoffman. I looked at all other car brands but after owning my Altima for 4 years with absolutely no issues I set my sights on another one. Why buy new when a certified preowned is just as good. I walked in and was greeted by the smiling face of Rhonda Jones. Then I made my way into Kevin's office. He made me feel very comfortable. After speaking with Kevin for a bit Rhoda took me on a test drive. I came back and was determined to purchase the car. So I headed into Kirk's office where he thoughly laid out all my financing options. Parting with a good chunk of money is never easy. Purchasing an automobile is like buying a home. It can be very stressful. Especially when you start looking at the bottom line. But the team at Hoffman made me feel relaxed. They made me feel like family. Kyle even stopped by to shake my hand and shoot the breeze. Keep in mind I was purchasing a certified pre owned car. I was treated with the same respect as if I was buying new. Rhonda showed me all around the dealership. She made sure I knew where to go for service. She had detail clean my car top to bottom including a spot I asked about. Once my 2011 Nissan Altima SR V6 was ready for delivery everyone shook my hand. Well all except for Rhonda. She wanted a hug. So if anyone is looking to purchase a Nissan I highly suggest Hoffman Nissan in West Simsbury,CT. A shout out to Jeff in parts to. Yet another friendly face. More

Commitment to good service Rocky Subramani's commitment to customer service is phenomenal! He showed me that he was there even over the phone to help. He was able to to assist m Rocky Subramani's commitment to customer service is phenomenal! He showed me that he was there even over the phone to help. He was able to to assist me and He turned a very bad experience with Lia Nissan into a great experience at Hoffman Nissan. On Saturday Feb. 14 I stopped by Lia nissan in Enfield with low tire pressure. The woman in service was eating Taco Bell, rude, unprofessional, lazy, unwilling to help and blatantly lied to me about how my wheel and tire coverage worked. She insisted that I pay for a tire that was covered under my NSD contract that I purchased through Nissan. She refused to do the work required to obtain authorization to cover my tire which had a nail in it and could not be repaired. I knew that I could count on better service from Hoffman so I called while I was still waiting to get help at Lia. Rocky assured me that the tire would be covered and explained the procedure. After much hassle and many hours of wasted time I left Lia nissan with a spare tire and an appointment to have my tire taken care of at Hoffman. On Wednesday I went to Hoffman and my tire was replaced without Hasssel and timely and it was covered under my contract. More

One of the best car buying experiences After our 09 Murano was totaled we were looking for a replacement. It didn't take long for my wife to find the 2015 Murano and after a few visits to l After our 09 Murano was totaled we were looking for a replacement. It didn't take long for my wife to find the 2015 Murano and after a few visits to local dealers for test drives, we were sold. Problem was the vehicle was JUST released and the color/option combo we desired was rare (only 25 existed in the US at the time). After calling around to our local dealers, it was clear we had to expand our search. Hoffman Nissan popped up in our search and after a quick call we had a tentative deal set up with Kevin. The deal was then handed over to Paul and we set up a time to come down. Being that we lived 2 hours away (each way) we wanted to limit our trips to the dealer. 99% of the process was handled over the phone/email, which was great. They even visited the RMV and my insurance back home to handle registration! The only hangup in the process was a mixup with plate delivery (since it was bought out of state) and not being asked to put on VINEtch/dealer name. However both were handled when asked. Overall I would highly recommend Hoffman Nissan whether you're local or far. The team is awesome and I could see buying another car with them. I can't speak to their service as the Murano is brand new, but the service bay/people were very friendly. More

Very friendly. Felt you were working with a friend. Rhonda was very friendly from the start. She was willing to show me any car regardless if it were a Nissan or not. My husband plans on purchasing a ca Rhonda was very friendly from the start. She was willing to show me any car regardless if it were a Nissan or not. My husband plans on purchasing a car in a couple of months and we will definitely ask to work with her again. When it came to financing Kirk was more than helpful when it came to trading in my car. R. Roy More