
Hoffman Honda
Canton, CT
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went to Hoffman Honda for an oil change and received excellent service - Rocky the service advisor is an outstanding employee and I am a very satisfied customer excellent service - Rocky the service advisor is an outstanding employee and I am a very satisfied customer More
My first visit to this dealership. The entrance is very customer friendly. I was greeted right away, and sat with Rocky the service advisor to explain what I wanted/needed. I made an appointment and drop customer friendly. I was greeted right away, and sat with Rocky the service advisor to explain what I wanted/needed. I made an appointment and dropped the car off the night before. I heard from Rocky mid morning about needing an alignment also, which I approved. Picked up the car at 4pm. Two parts had to be ordered so will be back once those are available. A very good experience. More
Tom made every effort to make this process smooth and less stressful. He spent a lot of time going over the vehicle with me on delivery. The vehicle was very well prepped. WE look forward to continuing less stressful. He spent a lot of time going over the vehicle with me on delivery. The vehicle was very well prepped. WE look forward to continuing as Hoffman customers in the years ahead. Big difference from our experience at our last dealership. More
I have been having service at Hoffman Honda for more than 20 years. I think that is the best testimonial. The good service enabled me to sell my previous 14 year old Honda for a very good price 20 years. I think that is the best testimonial. The good service enabled me to sell my previous 14 year old Honda for a very good price More
The professionalism exhibited from the minute I drove through the overhead door until the moment I exited, shows the commitment to excellence of the entire Hoffman Honda staff. The economic climate is s through the overhead door until the moment I exited, shows the commitment to excellence of the entire Hoffman Honda staff. The economic climate is such the an automobile's reliability is vitale. The Service providers at Hoffmans show great care in dealing with the customer and I will continue to service my Hondas at Hoffmans. More
Completely satisfied with Hoffman Honda Our 2010 Honda Completely satisfied with Hoffman Honda Our 2010 Honda Accord V6 Coupe all of a sudden developed a very loud rattle in the engine one day. I called Completely satisfied with Hoffman Honda Our 2010 Honda Accord V6 Coupe all of a sudden developed a very loud rattle in the engine one day. I called Hoffman Honda and they gave me an appointment next day. I dropped off the car to Hoffman the night before so the techs would have the opportunity to hear the noise when the engine was cold because this is when it was the loudest. I received a call right away the following morning from Justin informing me that they too had heard something abnormal in the engine. Long story short, Justin called me again and informed me that all of the timing components needed to be replaced and they would need a couple of days to order parts and complete the repairs. Our car was ready as promised and running perfectly quiet just as it did when it was new. Justin even went as far as to show me the defective parts. I greatly appreciated this extra effort. It allowed me to fully understand what had failed on my engine with only 16k miles on it. All parts and labor were covered under warranty. We did not purchase the car from Hoffman but they treated us as though we had. The people at Hoffman are very knowledgeable about their products and their workmanship is meticulous. I am really glad we decided to bring our Honda to Hoffman. I was agonizing over who I could trust to do a good job and felt reassured when I finally met the folks at Hoffman. They are a very well trained group of professionals. This was my first visit to Hoffman Honda and they have earned my trust and respect. I highly recommend this dealership and will be purchasing my cars here in the future. More
I just purchased a new lease on a 2012 Honda CR-V XL I just purchased a new lease on a 2012 Honda CR-V XL from Hoffman Honda with salesperson, Mir Alvi. It was a totally wonderful experience and I got I just purchased a new lease on a 2012 Honda CR-V XL from Hoffman Honda with salesperson, Mir Alvi. It was a totally wonderful experience and I got what I was promised for the deal I was promised. Mir is kind, friendly, sincere and exceptionally skilled at sales and, above all, a man of his word. This is my first dealing with Hoffman Honda and I hope it is the beginning of a long association with them. I live 20 miles away but could not get this deal or quality of service at another local Honda dealership. Thank you, Mir, and Hoffman Honda. More
Sold me a car, owned it for 3 years, the car was only 5 years old when the service department told me the car needed a new engine. When i spoke to the sales department and explained why I wanted to trade years old when the service department told me the car needed a new engine. When i spoke to the sales department and explained why I wanted to trade the car in the sales person asked me where I had purchased the "lemon" and I told him; HOFFMAN HONDA! More
Mir alvi was a great sales representative to work with. His customer service skills were exceptional. He is a man of his word and i will continue a customer here because of him His customer service skills were exceptional. He is a man of his word and i will continue a customer here because of him More