
Hoffman Honda
Canton, CT
Filter Reviews by Keyword
By Type
Showing 1,780 reviews
Great sales experience on new car I dealt with Sales Manager Brian Singer and Brand Specialist Eric Diaz for my car and got great customer service and product knowledge. I am very happ I dealt with Sales Manager Brian Singer and Brand Specialist Eric Diaz for my car and got great customer service and product knowledge. I am very happy with my 2017 Honda Accord and staff's willingness to listen to my concerns and work with me to get a good deal were very important in sealing the deal. More
Quick and painless Although I have continued to express my disappointment at the gas mileage which is generally 24.7 when my two previous Fits averaged about 34 mpg and Although I have continued to express my disappointment at the gas mileage which is generally 24.7 when my two previous Fits averaged about 34 mpg and I was told that I could expect to get between 28 and 35 mpg with this Fit I have not even ever come close to achieving the minimum or 28 mpg that I was told that I should expect to achieve. Though my driving habits have not changed no reasonable explanation has ever been given to me. This is terribly disappointing for me as I have a very limited monthly income to live on and the mpg were what kept me interested in the Fit and now however I find that the poor mileage I am getting to be unacceptable and is now eating into my monthly budget as an additional expense to pay for the loss of mileage in my limited travels. More
Helpful & Efficient Staff No one criticized me for being 45 minutes late. All my questions (even the most obvious ones) were answered courteously, The building was clean, the w No one criticized me for being 45 minutes late. All my questions (even the most obvious ones) were answered courteously, The building was clean, the waiting area was comfortable, and all the staff -from janitorial to associate levels- were friendly. More
Great service advisor Janetta Marrero is excellent at explaining everything about our CR-V and what service needs to be done and keep car running at top conditions.. very h Janetta Marrero is excellent at explaining everything about our CR-V and what service needs to be done and keep car running at top conditions.. very happy ! Todd and Karen Smith More
Fine Service Brought my Honda in for an oil change - it was quick, easy and on-time. Waited for the car and in all only took a little more than an hour. Brought my Honda in for an oil change - it was quick, easy and on-time. Waited for the car and in all only took a little more than an hour. More
Caring Service Not only was service excellent but we were attended to with a very caring attitude. We look forward to dealing with this service department for any fu Not only was service excellent but we were attended to with a very caring attitude. We look forward to dealing with this service department for any future needs. More
Good sales experience Salesperson, Corey, was friendly, answered my questions, treated me nicely - the opposite of what you'd expect. David in Finance also helped quite a b Salesperson, Corey, was friendly, answered my questions, treated me nicely - the opposite of what you'd expect. David in Finance also helped quite a bit. Definitely would recommend. More
New car purchase Worked with Robert to identify and purchase a new civic. Great experience and happy to recommend the dealership to friends and family! Expect to use Worked with Robert to identify and purchase a new civic. Great experience and happy to recommend the dealership to friends and family! Expect to use them again. More
Fabulous Anthony was great. Honest helpful- explained everything very well. I was greeted promptly etc. Totally recommend him! Great experience Thanks tons f Anthony was great. Honest helpful- explained everything very well. I was greeted promptly etc. Totally recommend him! Great experience Thanks tons for a wonderful first experience in the service department ! And it was also really nice that Eric - my sales guy- came over to chat as well I'm really glad I bought my car from him and the Hoffman dealership More
Excellent. Would definitely recommend Hoffman. I did not have an appointment but I did not have to wait. Service was excellent. Janetta was great. It was an unusual situation and she went above an I did not have an appointment but I did not have to wait. Service was excellent. Janetta was great. It was an unusual situation and she went above and beyond in helping to resolve it. More