
Hoffman Honda
Canton, CT
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Good service. Quick in and out. All the people were friendly and helpful. Good explanations about the work performed. Service, the way we want it to be. Quick in and out. All the people were friendly and helpful. Good explanations about the work performed. Service, the way we want it to be. More
curteous Juan was curteous and explained all service repairs and recommendations. I would have had more sevices done that day however we had already been at th Juan was curteous and explained all service repairs and recommendations. I would have had more sevices done that day however we had already been at the dealership for 2 hours just for an oil change. Not sure why we made reservatrion online if we still were in line behind drop ins? Frustrating More
Worth the Distance! There is a Honda dealership about 14 miles away from me (which I tried twice a number of years ago - I was very unhappy), but I drive almost 47 miles There is a Honda dealership about 14 miles away from me (which I tried twice a number of years ago - I was very unhappy), but I drive almost 47 miles one way to go to Hoffman Honda for service. My current and previous Honda were both purchased here as was my Mom's Honda. I appreciate their integrity, skill and quality of service. I also love that they wash my car when I bring it in for maintenance. Rocky Subramani is an EXCELLENT Service Advisor. He's very knowledgeable, efficient, friendly and I have confidence in his judgement. Thank you Rocky for taking such good care of my Mom and I! More
Consistently great service! Rocky is always upbeat and always provides the best customer service! We have been customers at Hoffman since 2004 and wouldn't go anywhere else ! Rocky is always upbeat and always provides the best customer service! We have been customers at Hoffman since 2004 and wouldn't go anywhere else ! More
Why Hoffman Honda Excels Marco did an excellent and professional job ensuring that my CRV was serviced expeditiously and conscientiously and explained what was needed (and why Marco did an excellent and professional job ensuring that my CRV was serviced expeditiously and conscientiously and explained what was needed (and why) and got it done! I did have a question for Dwight Dery which he resolved immediately, without hesitation, which goes a long way towards continuing my loyalty to Hoffman Honda and the Hoffman Group. We own two Hondas (both purchased at Hoffman) and will be back for additional service visits in the months (and years) to come. I always appreciate the high level of quality in terms of expertise, materials, customer treatment, cleanliness and service provided. More
Rocky to the Rescue When my wife's brakes failed and I was unavailable, my wife immediately called Rocky Subramani. Since we belong to AAA, Rocky told her to contact the When my wife's brakes failed and I was unavailable, my wife immediately called Rocky Subramani. Since we belong to AAA, Rocky told her to contact them and that he would be at Hoffman Honda when the car was towed in. Rocky was there when my wife and her car arrived. Rocky arranged service with Eric Dalka, expert Hoffman Honda technician, and all is now well. Many thanks to Rocky for making this emergency easy for Sue to handle. More
Completely Satisfied This was our first time at Hoffman Honda having just moved to the area. Rocky was extremely friendly and helpful in pointing out exactly what needed This was our first time at Hoffman Honda having just moved to the area. Rocky was extremely friendly and helpful in pointing out exactly what needed to be done to our vehicle and why. He even waited a few minutes after closing time to be sure we got our car back and all the work was explained to our satisfaction. He also explained to us the various options for booking appointments and the services Hoffman offers with regard to pick up loaners, shuttles, etc. Most important, we are very satisfied with how the car runs following service. More
OUTSTANDING SERVICE Working with Rocky Subramani (service advisor) and Eric Dalka (certified technician) always is a pleasure! They know my two cars and are able to moni Working with Rocky Subramani (service advisor) and Eric Dalka (certified technician) always is a pleasure! They know my two cars and are able to monitor their needs. When something major requires repairing, they clearly explain why. What a team! More
warranty servicw One of the best service experiences ever. Rocky was super and was extremely helpful and knowledgeable. It was very pleasant visit. Look forward to m One of the best service experiences ever. Rocky was super and was extremely helpful and knowledgeable. It was very pleasant visit. Look forward to my next visit. More
Carlos goes above and beyond I scheduled my car for a number of things that needed to be done from my last visit for an oil change. Early that morning before I arrived - Carlos l I scheduled my car for a number of things that needed to be done from my last visit for an oil change. Early that morning before I arrived - Carlos left me a message saying he saw i had signed up for the shuttle and would I prefer a loaner for the day - and when I got there to ask for him. When I arrived he had everything ready to go and a gorgeous black Honda Accord for the day waiting for me!! I had a peaceful ride to work - my car was serviced in less time than they originally thought - I was able to come back at my convenience to pick up my CRV - and the work COST LESS than I was originally quoted! That's a great customer service experience!! I love Hoffman Honda More