
Hoffman Honda
Canton, CT
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Ease of an experience e Wait was less than expected and the servicemen are always so kind. No complaints for what can typically be a drag of an experience at other sites. Wait was less than expected and the servicemen are always so kind. No complaints for what can typically be a drag of an experience at other sites. More
Takata air bag replacement recall Courteous, clear, quick service, with good explanation of time required. No waiting doing paperwork, pleasant service rep. Vehicle was ready as sche Courteous, clear, quick service, with good explanation of time required. No waiting doing paperwork, pleasant service rep. Vehicle was ready as scheduled on time. Kept vehicle clean while working on it. More
Go See Robert for all Car Purchasing/Leasing Cannot say enough wonderful things about Robert and the entire Hoffman Honda staff! They made getting a new car a breeze! He was so wonderful to work Cannot say enough wonderful things about Robert and the entire Hoffman Honda staff! They made getting a new car a breeze! He was so wonderful to work with and went out of his way to make sure I got exactly what I wanted. More
Oil change I would have given a 5 star rating for this visit except that I had a 9:30 app't for my oil change but didn't receive my car back until 11:15. I don' I would have given a 5 star rating for this visit except that I had a 9:30 app't for my oil change but didn't receive my car back until 11:15. I don't know if it was because I had a free oil change and the "paying" customers were serviced first, they scheduled too many people at the same time or my car got lost in the shuffle. All the staff was great but I was disappointed in the delay. More
Excellent customer service I had recently purchased a Honda Civic from sales consultant David Biolo. I found Mr. Biolo to be extremely professional, courteous and knowledgeable. I had recently purchased a Honda Civic from sales consultant David Biolo. I found Mr. Biolo to be extremely professional, courteous and knowledgeable. He explained in detail all of my options and was very patient as I pondered my decision. Mr. Biolo was very organized, which made the paperwork process easier. More
Purchased a Certified CRV Great job, great service, great follow through, great price. Maybe I should go buy another car at Hoffman. They made it a pleasure and I am very happy Great job, great service, great follow through, great price. Maybe I should go buy another car at Hoffman. They made it a pleasure and I am very happy and satisfied! More
These guy's are on their game every time I go in. They are knowledgeable, helpful, professional and don't hesitate to knock it out of the park when it comes to exceeding your expectations. I recentl They are knowledgeable, helpful, professional and don't hesitate to knock it out of the park when it comes to exceeding your expectations. I recently had a transmission go and they were the best at being communicative, taking the initiative to cover all the bases without me having to do it for them. They know what they're doing and they do it well, PERIOD. Melissa is great to deal with and tell her that every time I'm there. I appreciate good customer service and Hoffman Honda service always takes good care of me. More
7/13/15 brake service Did what was expected and did it well. Unknown mechanic/technician did a superb job to remedy my issue where two previous attempts resulted in failu Did what was expected and did it well. Unknown mechanic/technician did a superb job to remedy my issue where two previous attempts resulted in failure. More
Trustworthy and Friendly I love bringing my car to Hoffman Honda! I trust the quality of work and the advice provided. Also, the facility is always clean and comfortable. I love bringing my car to Hoffman Honda! I trust the quality of work and the advice provided. Also, the facility is always clean and comfortable. More
Buying new car Really satisfied with the customer service during my visit. However buying a brand new car without the cargo cover and sold separately is totally rid Really satisfied with the customer service during my visit. However buying a brand new car without the cargo cover and sold separately is totally ridiculous. Personally it' s like buying any kind of vehicle without tires, seats etc...... More