
Hoffman Honda
Canton, CT
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New breaks Went well they offered a ride home and pickup while work was being done on my car. I was picked up and brought back to the dealership in a timely mann Went well they offered a ride home and pickup while work was being done on my car. I was picked up and brought back to the dealership in a timely manner. More
Great Service Juan went extra mile to have a great experience with my whole service appointment. I had a door lock issue with my Honda that the company had a recall Juan went extra mile to have a great experience with my whole service appointment. I had a door lock issue with my Honda that the company had a recall on. Juan suggested me to get it done before it became a bigger problem and promptly took care of it. More
pleasant, accommodating Usually provide excellent service in a timely manner. Listens to the customer and attentive to the problem described. Willing to correct any problems Usually provide excellent service in a timely manner. Listens to the customer and attentive to the problem described. Willing to correct any problems that occur. Accommodating, customer oriented. More
Oil change & check up Advisor was friendly, knowledgable. Work was completed on time; charges were reasonable. That's all state. This is all I have to say for thid Advisor was friendly, knowledgable. Work was completed on time; charges were reasonable. That's all state. This is all I have to say for thid More
No appt- problem with vehicle, We did not have an appt and had issues with the vehicle and lights going on. We dropped off in the parking lot one evening. The next day Hoffman was We did not have an appt and had issues with the vehicle and lights going on. We dropped off in the parking lot one evening. The next day Hoffman was able to look at the vehicle and diagnose the issue. The following day we were picking up the vehicle! Carlos always goes over and above in customer service. Doreen Jenkins More
Loaner car scheduled I scheduled a loaner pilot for a test drive during a service appointment. I arrived and NO loaner vehicle was available. Janetta First got me a compac I scheduled a loaner pilot for a test drive during a service appointment. I arrived and NO loaner vehicle was available. Janetta First got me a compact rental, and then made my a dealer vehicle happen, which was much appreciated. More
Easy to make a convenient appointment with Dan. Really like bringing in our odessey to Dan. He makes the process easy and smooth. Not pushy and understanding of needs. Because of Dan, we will bri Really like bringing in our odessey to Dan. He makes the process easy and smooth. Not pushy and understanding of needs. Because of Dan, we will bring back our car. More
GREAT I like have a dealership service nearby and the staff is always so pleasant, and the service is as promised. Mark always has a smile as I drive in. A I like have a dealership service nearby and the staff is always so pleasant, and the service is as promised. Mark always has a smile as I drive in. And, I have had the pleasure of working with Carlos, Sean and, so happy to have Janetta back! More
On time and friendly As usual the service Centre was spotless, and service advisor prompt. When an unexpected hiccup came up in my plans he was able to arrange a ridea and As usual the service Centre was spotless, and service advisor prompt. When an unexpected hiccup came up in my plans he was able to arrange a ridea and made sure the repair was done on time. More
service i brought my car in for a service visit and everyone was so polite and welcoming. I would recommend Hoffman to anyone interested in getting their car i brought my car in for a service visit and everyone was so polite and welcoming. I would recommend Hoffman to anyone interested in getting their car serviced. It was an overall A+ experience. Thank you all! More