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Hoffman Honda

Canton, CT

4.8
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

July 20, 2015

New breaks Went well they offered a ride home and pickup while work was being done on my car. I was picked up and brought back to the dealership in a timely mann More

by MARCALBERT1408
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Sep 10, 2015 -

Hoffman Honda responded

Hello MARCALBERT1408, Thank you for choosing Hoffman Honda for your vehicles new breaks! We are pleased to hear everything was done promptly and efficiently. See you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2015

Great Service Juan went extra mile to have a great experience with my whole service appointment. I had a door lock issue with my Honda that the company had a recall More

by Honda CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2015 -

Hoffman Honda responded

Hello Honda CRV, Thank you for choosing Hoffman Honda for your recent service. We are pleased to hear you have a great experience with us and your door lock issue was addressed promptly. We look forward to seeing you again at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2015

pleasant, accommodating Usually provide excellent service in a timely manner. Listens to the customer and attentive to the problem described. Willing to correct any problems More

by LLB55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Janetta Marrero
Sep 10, 2015 -

Hoffman Honda responded

Hi LLB55, Thank you so much for your feedback and trust in Hoffman Honda to keep your vehicle is excellent condition. We look forward to seeing you again next time. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2015

Oil change & check up Advisor was friendly, knowledgable. Work was completed on time; charges were reasonable. That's all state. This is all I have to say for thid More

by TOMDYBICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2015 -

Hoffman Honda responded

Hi TOMDYBICK, Thank you for choosing Hoffman Honda for your vehicles check up and oil change. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 19, 2015

No appt- problem with vehicle, We did not have an appt and had issues with the vehicle and lights going on. We dropped off in the parking lot one evening. The next day Hoffman was More

by doreen.jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2015 -

Hoffman Honda responded

Hello doreen.jenkins, Thank you for choosing Hoffman Honda to address your concerns with your vehicle. We are pleased to hear that our Honda team was able to repair the issue for you and have you back on the road quickly. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 18, 2015

Loaner car scheduled I scheduled a loaner pilot for a test drive during a service appointment. I arrived and NO loaner vehicle was available. Janetta First got me a compac More

by MEGHANJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Sep 10, 2015 -

Hoffman Honda responded

Hi MEGHANJS, Thank you for choosing Hoffman Honda service. We truly apologize for the miscommunication regarding your rental vehicle. We are pleased to hear that Janetta was able to get you into a vehicle quickly. We appreciate you and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 17, 2015

Easy to make a convenient appointment with Dan. Really like bringing in our odessey to Dan. He makes the process easy and smooth. Not pushy and understanding of needs. Because of Dan, we will bri More

by STACIEGALLAGHER
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Sep 10, 2015 -

Hoffman Honda responded

Hi STACIEGALLAGHER, Thank you so much for choosing Hoffman Honda to keep your vehicle well maintained and running most efficiently. Dan is always happy to address any questions or concerns you may have with your vehicle and make the process seamless. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 17, 2015

GREAT I like have a dealership service nearby and the staff is always so pleasant, and the service is as promised. Mark always has a smile as I drive in. A More

by CouponQueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Sep 10, 2015 -

Hoffman Honda responded

Hello CouponQueen, Thank you for choosing Hoffman Honda service. Our staff strives to ensure you receive excellent service. We are here for you and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 16, 2015

On time and friendly As usual the service Centre was spotless, and service advisor prompt. When an unexpected hiccup came up in my plans he was able to arrange a ridea and More

by AD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2015 -

Hoffman Honda responded

Hi AD, Thank you for choosing Hoffman Honda. Our team is committed to ensuring you have an excellent experience with us at every visit. We are pleased your advisor was able to get you a ride and get you back on the road quickly. See you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 15, 2015

service i brought my car in for a service visit and everyone was so polite and welcoming. I would recommend Hoffman to anyone interested in getting their car More

by CHRISTOPHERJROBITAILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gunn, Robert Oleskewicz
Jul 20, 2015 -

Hoffman Honda responded

Hi CHRISTOPHERJROBITAILLE, Thank you for choosing Hoffman Honda service! Our Honda team is committed to ensuring you have an excellent experience at every visit. We value what our customers have to say and thank you for sharing your feedback. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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