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Hoffman Honda

Canton, CT

4.7
1,774 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,774 reviews

March 31, 2025

Easy to work with. Explained the process clearly and kept us informed the entire way. More

by c_pillow
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ana Gremli
March 01, 2025

Jennifer was extremely helpful, in getting our recalled fuel pump tested. She managed to get us in and out in a reasonable amount of time, and notified us immediately after the work was done. It was one of More

by Stevesam50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Beauchemin
Mar 03, 2025 -

Hoffman Honda responded

We're delighted to hear that Jennifer provided such excellent service during your visit at Hoffman Honda. It's great to know she made the process smooth and efficient for you. Thank you for sharing this positive experience!

December 02, 2024

Purchased the vehicle at this dealership and it went well. Service on the other hand was the worst I have ever experienced. The main reason for this is the lack of trust, they lied right to my face. I b More

by notapia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Dec 03, 2024 -

Hoffman Honda responded

We strive for honesty and transparency, so it's disappointing to read your review. I understand how important trust is when it comes to vehicle maintenance, and I'd like the opportunity to address this issue directly with you. We can't locate your information from the username you provided, so please reach out at your convenience. Thank you, Paul Mandirola - Regional Service Manager Toyota & Honda & Nissan - (860) 658-3570

November 10, 2024

Kristina is the top of the line service advisor at Hoffman Honda. First she comes out to the garage to greet me when I arrive for the appt. After the inspection she brings me to her office And ex More

by nancynoble57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Nov 11, 2024 -

Hoffman Honda responded

Nancy, thank you for sharing your experience with Kristina at Hoffman Honda! We're delighted to hear she provided such thorough and pleasant service. Your feedback is greatly appreciated!

August 01, 2024

I have never given a negative review to my local business but I have to this time. A extremely bad experience. I will write down my long story and update here as soon as I have time. Stay away from this deal More

by Scott Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick, Jenny Beauchemin
Aug 06, 2024 -

Hoffman Honda responded

Scott, it's upsetting to hear this feedback, as we strive for excellence. I will reach out so we can address your concerns directly. Thank you, Paul Mandirola - Regional Service Manager Toyota & Honda & Nissan - (860) 658-3570

Aug 06, 2024 -

Scott Y. responded

As promised, I will update here with my long story as soon as I can

July 25, 2024

My service advisor, Isaiah, was friendly, knowledgeable and a pleasure to work with. The waiting area is inviting and comfortable and Isaiah came to give me updates on progress with the work on my car. Suc More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah - Service advisor
Jul 25, 2024 -

Hoffman Honda responded

We're delighted to hear that Isaiah provided such excellent service and made your visit comfortable at Hoffman Honda. Thank you for sharing this positive feedback!

July 12, 2024

Dealership is great like always. Jen is great and thorough, but a copy of my alignment report was not stapled to the other receipt info. May I please have a copy of it mailed to me. More

by cmhjp43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Beauchemin
Jul 14, 2024 -

Hoffman Honda responded

Thanks for the feedback! We're glad to hear you had a great experience with Jen at Hoffman Honda. We'll make sure to get that alignment report mailed out to you promptly.

July 03, 2024

Jen was terrific and efficient as always. Needed the car back quickly before the holiday. Jen and the crew got the job done. More

by pbwalrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Beauchemin
Jul 05, 2024 -

Hoffman Honda responded

We're delighted to hear that Jen and the team at Hoffman Honda were able to assist you efficiently. Thanks for sharing your experience!

June 06, 2024

Knowledgeable representative with a friendly and cheerful demeanor.. Needed repairs and options explained clearly. Worked with us concerning cost. Repairs done in a timely manner. Results excellent. More

by kathleen4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Cortig
Jun 06, 2024 -

Hoffman Honda responded

Kathleen, we're delighted to hear that our team at Hoffman Honda provided you with clear explanations and timely repairs. Thanks for sharing your positive experience - happy driving!

June 03, 2024

I have found that the employees are friendly, courteous and professional. They listen to what you are saying and are willing to work with you. They talk to you, not at you. Very pleased with service the wo More

by Helen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Corigiano
Jun 03, 2024 -

Hoffman Honda responded

Helen, we're delighted to hear that our team at Hoffman Honda provided you with friendly and professional service. Thanks for sharing your positive experience!

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