Hinshaw's Honda

Excellent Service Mike “OB” has definitely provided us with great experience with purchasing our new Honda Odyssey. He is patient and understanding. He is not one of th Mike “OB” has definitely provided us with great experience with purchasing our new Honda Odyssey. He is patient and understanding. He is not one of those who “pushes” and pressures you in purchasing a car. He wants to make sure we have all the proper information in order to make a good decision. His communication, via email and phone, is outstanding. Because he does care, especially buying a car is a huge deal, he also wants us to be sure we are committing ourselves in the right way; because of that I highly appreciate Mike “OB” for all his hard work and great service to us. We will definitely refer him to anyone who may be looking for a new vehicle. We also want to thank Richard, Finance Manager, who helped us with finding a great bank and low rate. His patient and great customer service skills have made the process smooth and fast. Thank you Richard and Mike “OB”. More

Best service dept ever been to Great clean facility with excellent prices and service! Mike and the hinshaws team are top notch. Would definitely recommend them to anyone. Great car Great clean facility with excellent prices and service! Mike and the hinshaws team are top notch. Would definitely recommend them to anyone. Great car wash as well More

great service and follow-up I researched many dealers and car models for my recent purchase, Hinshaw Honda worked within my comfort and within my specifications to help me enjoy I researched many dealers and car models for my recent purchase, Hinshaw Honda worked within my comfort and within my specifications to help me enjoy my experience as well as purchase! More

The good ole days are still here @ Hinshaws Honda..Auburn,Wa Remember when a Man's word was gold" that's is rare these days ! not if you have Joe Rubin as your salesman, he is awesome my wife and I felt like Fam Remember when a Man's word was gold" that's is rare these days ! not if you have Joe Rubin as your salesman, he is awesome my wife and I felt like Family soon after the buying process began>>> all the way until today that has not diminished even a little. Joe will not oversell you, hound you or tell you fairy tales, he is a man of his word. So if you want to be pushed around and treated like yesterdays news , then go down the street to all the other dealerships on Auto row in Auburn, you will find a slew of them who forget your name as soon as they get their commissions, or hopefully you will find one who is like Joe...good luck on that one.... Thank you so much Joe for not being that type of one hit wonders. Joe has an awesome dealership backing him up and most importantly a Honda high quality vehicle, you can go get a cheaper vehicle... and with the money you save you can save it for all the repair bills that are waiting for you just around the bend. We have owned American made since 1967 it was hard to turn away from the Chevys, and so on but the consumer ratings , Google' yelp etc...across the board speak volumes as to what our new kids on the block think of the American engineering and customer 1st . Chevrolet showed us all in the recall issue that spanned a decade of cover ups. Our 2014 Honda CRV...AWD can be towed on all four tires, put it in neutral and go, follow the instructions in your CRV manual . Go to Jeep, Ford, Chevy . don't listen to the salesman's, managers word>>>>> the reality of what you can tow is in the owners manual and when you break it your warranty will be not cover the damages and they will be extensive...powertrain wise. Own a manual shifter you MAY be ok on a 4x4...AWD do your homework trust the manual its your lifeline to evading high cost over runs Go see Joe Rubin and leave the herd behind and the dusty trail of lies and frustration, anger behind . The entire Dealership from a-z team will go out of their way to get you in a nice loaner, fix your car in a timely manner and done right, >>>>will they make mistakes ?...of course we are all human, but @Honda in Auburn. they will be make it right., this website wouldn't let me use the Dealers name Tell Joe That Gary.. sent you to him via this review, and after a short time you will see that I speak the truth, Joe is not a relative , he is a new friend for sure.... I would do this review even if I received zip from their incentives, etc.. Life is hard enough, but when they do not fix your vehicle More

Hassle free experience I had a good experience at this dealership. The last time I bought a car was at Scarff Ford in Auburn which was a nightmare. Only concern I have about I had a good experience at this dealership. The last time I bought a car was at Scarff Ford in Auburn which was a nightmare. Only concern I have about this transaction is the Warranty purchase I made. The Warranty guys seem to be squirming out of alot of stuff so far, first time I took the car into the Toyota dealership I still wasnt even in the system yet, almost three weeks later. Still early so im hoping I get some minor things taken care of by the Warranty guys.. More

Never going back When buying a new car, I anticipate that there will be some negotiating back and forth. But I really did not expect that I would be sitting there for When buying a new car, I anticipate that there will be some negotiating back and forth. But I really did not expect that I would be sitting there for SIX HOURS even after I had already accepted the offer made by the salesman. I said "great, I like this price, I'll buy the car right now and drive it out of the lot today." But he kept "checking with his manager" and coming back with reasons why I should pay more, like the accessories. Then he'd come back again to say that particular vehicle didn't have any accessories so he wouldn't charge me for those, but then he'd increase the price elsewhere. At the end of the day, he had added $2,000 more to the price I had already agreed to pay! I finally walked away but he wasn't done humiliating me: he said he'd get his manager to come talk to me, and instead he brought some guy who had no idea what was going on. They make this huge deal about how "honest" they are at Hinshaw, but this one definitely cannot be trusted. Don't waste your time. More

No Hassle Experience Bob and I had a good time buying our new Honda from Mike O'Brien at Hinshaw Honda. We were a bit amazed at the peaceful, no hassle environment and wi Bob and I had a good time buying our new Honda from Mike O'Brien at Hinshaw Honda. We were a bit amazed at the peaceful, no hassle environment and with Mike's caring and friendly attendance. Yes, we will suggest that our friends and family should "go see OB". Thanks, Mike, we really do appreciate your willingness to show and tell us about all of the new features, etc. Also, you left the door open "anytime" we have further questions. Awesome ! More

02 July, 2014 '06 Crv 54000 mi oil change Always the most outstanding service experience. I am the person that brings my '06 CRV and my wife's '05 CRV for ALL service at Hinshaw's. Bo Always the most outstanding service experience. I am the person that brings my '06 CRV and my wife's '05 CRV for ALL service at Hinshaw's. Bob has always treated me professionally with courtesy and good natured humor. Both of my CRV's have never had to had corrective maint thanks to the preventative maint. that's performed. Would recommend not only the Service Dept. at Hinshaw's, but the Dealership as well. Completely satisfied. More

Hinshaw's Great Service Bod Arnold greeted me and opened the door for me! He asked me what I was there for and proceed to help me and ran out to get my mileage! I really jus Bod Arnold greeted me and opened the door for me! He asked me what I was there for and proceed to help me and ran out to get my mileage! I really just came in for a check up service and but he proceeded to tell me to get the 60,000 mile service because he told me I was past due which I didn't realize! I told him I wasn't prepared and I didn't have my service coupons but he gave the discounts to me anyway! I was impressed with him genuine concern to help me and take care of me! I like his upbeat attitude and enthusiasm! He gave me a loaner car and i I was able to pick up my car the next day early! More

3rd time is a charme This is my 3rd Honda CRV lease and Joe Rubin was an exceptional sales person to work with, he not only explained all the new and better features o This is my 3rd Honda CRV lease and Joe Rubin was an exceptional sales person to work with, he not only explained all the new and better features of the new model but was able to get me a great price on my new lease. He was pleasant and professional to work with as is all the staff at the Auburn location every time I go there. Thank you all very much for your hard work Tonya E. More