Hinshaw's Honda

Put a bandaid on Honda recall work on my Honda Pilot We brought our Honda Pilot in on Jan 18th via an apt Hinshaw's Acura made due to a fuel smell and a recall on the pistons.I bought the Pilot from Acur We brought our Honda Pilot in on Jan 18th via an apt Hinshaw's Acura made due to a fuel smell and a recall on the pistons.I bought the Pilot from Acura a month ago, I smelled fuel after driving and it was running a lil rough, so I brought it back to Acura (BTW Acura Fife is a dealership that gives excellent service) and the master tech diagnosed and pulled up a RECALL BULLETIN up that requited the pistons to be repaired. So, The service MANAGER at Acura then called Auburn Hinshaw's HONDA and set me an apt to repair as a Honda recall can only be repaired by a Honda dealer. They acted like there was no apt and knew nothing about a recall when I called to tell them we are on our way. They said we will check it out and ignored the who diagnostic that Acura's master technician did. Then, called us the next day and said it's ready for pick up, they just put 3 new spark plugs in to PUT A BAND AID ON THE PROBLEM. Instead of doing the piston job!!!! I'm now on a mission to hold them accountable and do the recall on my vehicle. Beware this location for service, they didn't want to explain the issue and were elusive, I believe ,100% because they just didn't make enough on the job to do it! More

Perfect Mitch was very professional and understood my needs. I walked out the door with the car i liked and i also got a great deal on it. I will definitly re Mitch was very professional and understood my needs. I walked out the door with the car i liked and i also got a great deal on it. I will definitly reccomend him to my family and friends. More

Mitch was great! Mitch was a great guy. He was very flexible meeting with us and was very professional. We tested cars that I knew I wanted to see and he suggested goo Mitch was a great guy. He was very flexible meeting with us and was very professional. We tested cars that I knew I wanted to see and he suggested good cars within my budget that I had overlooked. He knew a lot of the different year models for the Honda Civics and was very informative of the complete process in buying a car. You could tell he was an honest guy and gave great tips about maintenance and things that he suggested we did/did not need. The Auburn dealership itself was great and clean. Everyone we met was great. The cars were also kept clean and they have many options, especially many newer model Honda Civics with low milage. Be sure to take a look at their used car stock before you go because they keep it well maintained and there are online only deals that you can look at. More

HIGHEST PRAISES FOR PATRICK MALONEY AT HINSHAW'S HONDA! My husband and I decided to trade in our 2015 Honda CR-V for a 2017 CR-V at Hinshaw's Honda in Auburn, Washington. As we walked toward the door, we n My husband and I decided to trade in our 2015 Honda CR-V for a 2017 CR-V at Hinshaw's Honda in Auburn, Washington. As we walked toward the door, we noticed a man opening the door for us. He welcomed us to the dealership and asked if he could help us. Turns out the gentleman who opened the door was our salesman, Pat Maloney. He was very knowledgeable about the Honda we were wanting to buy, and offered brochures and information that was very helpful. Not once did we feel pressured to buy, which is a plus in my book. He is a professional, who is a very good listener. He went out of his way to get us the best deal possible. After getting a "bottom line" price for the CR-V EX-L, we decided to upgrade to the CR-V Touring vehicle. No problem....Pat got to work refiguring out "out-the-door" cost, and the deal was sealed. We fully intend to have our Honda serviced at Hinshaw's Honda, and hope to drop by and say "Hello" to Pat. He is an asset to this dealership!! More

Easy no pressure I just purchased an Accord Sport, Ive recently been shopping around. Garry Patterson was my sales person, he made it so easy for me to decide to buy f I just purchased an Accord Sport, Ive recently been shopping around. Garry Patterson was my sales person, he made it so easy for me to decide to buy from him. Low pressure, very friendly and personable. I will tell all my friends and family about Hinshaws and Mr. Garry. Thank you!! More

Flawless Bought 2 cars from Hinshaws in the last 5 months. Garry Patterson helped me with both cars. His customer service is 1000%. Product knowledge is also 1 Bought 2 cars from Hinshaws in the last 5 months. Garry Patterson helped me with both cars. His customer service is 1000%. Product knowledge is also 1000%. He made it easy for my wife and i to decide to get a second car from him. I will recommend everone i know to see him if they are in the market. Thank you Garry!! More

Love my Honda! I've never purchased or owned a Honda vehicle before. Found the car I wanted online and received a prompt call back from our sales assistant, San Sael I've never purchased or owned a Honda vehicle before. Found the car I wanted online and received a prompt call back from our sales assistant, San Saelee. We drove for 100 miles one way, to go view and test drive. The Honda was everything I expected and all that was clearly detailed to me the day before, by San. The experience was smooth, hassle free and enjoyable from the time of entry to leaving the finance office. We felt no pressure, no back and forth numbers like what's experienced at other dealerships. Everyone was a pleasure to work with and exhibited true professionalism. I would strongly recommend this dealership if you're in the market for a car! More

Excellent! This is a great dealership. Ask for Patrick, he will take good care of you. Everyone here was helpful and accommodating, even though it was Christmas This is a great dealership. Ask for Patrick, he will take good care of you. Everyone here was helpful and accommodating, even though it was Christmas Eve. More

Mike O'Brien and Sean Tran Mike and Sean listened to my goals and made sure that I got a deal that I could not turn down! I'm thrilled! I've purchased and traded in before and Mike and Sean listened to my goals and made sure that I got a deal that I could not turn down! I'm thrilled! I've purchased and traded in before and worked with Mike. I'm sure I will again and recommend that you talk to him when you want a car. More

smooth buying process I recently purchased a Honda accord from hinshaws, Zach Lee was awesome and hooked up with a great deal. Even came and picked me up from work in the I recently purchased a Honda accord from hinshaws, Zach Lee was awesome and hooked up with a great deal. Even came and picked me up from work in the car I was interested in because I was carless. Great place highly recommended, go see Zach! More