Hinshaw's Honda

I had a very pleasant, no hassle experience. Everyone was very helpful! I would highly recommend them. I really love my new Honda. I feel they made the extra effort to make sure I had the right c Everyone was very helpful! I would highly recommend them. I really love my new Honda. I feel they made the extra effort to make sure I had the right car. More

Genuine customer service Though my family actually didn't end up purchasing, we were all very pleased with the customer service we received throughout the whole process. Our s Though my family actually didn't end up purchasing, we were all very pleased with the customer service we received throughout the whole process. Our salesman, Zachary, was knowledgable and sincere as he walked us through the car buying experience. We were all very happy to come across Zachary, who made the experience a positive one. We would recommend him to anybody looking to buy a Honda. More

Satisfied Sean was very professional, detailed and helpful when I bought my daughter's car (2016 HRV-Ex). This was the perfect car for her entering college as Sean was very professional, detailed and helpful when I bought my daughter's car (2016 HRV-Ex). This was the perfect car for her entering college as a running start student, and I hope she can gift it to her daughter. Great Car, Great service. More

Great Experience Friendly and professional staff. Sales team made it seamless to purchase a vehicle. If you're in the market to purchase a vehicle do not hesitate to v Friendly and professional staff. Sales team made it seamless to purchase a vehicle. If you're in the market to purchase a vehicle do not hesitate to visit this dealership. More

Awesome customer experience from Zack! Zack was an absolute pleasure to work with and made our purchasing experience seamless! He was very knowledgeable and so helpful in answering our many Zack was an absolute pleasure to work with and made our purchasing experience seamless! He was very knowledgeable and so helpful in answering our many questions, while offering great feedback and recommendations. Working with someone that we trusted was extremely important to us and Zack made our decision to purchase our new CRV super easy! Thank you Zack! You are the best! More

Easy car buying I left Hinshaw's Honda extremely satisfied. I left with the exact car I wanted. I left with the exact color I wanted (Zach drove to another dealership I left Hinshaw's Honda extremely satisfied. I left with the exact car I wanted. I left with the exact color I wanted (Zach drove to another dealership and brokered a trade same day just to get my color). I felt I got a very fair amount of money for my trade-in. There was plenty of pressure to buy a car and make a deal as soon as I walked in the door, but thankfully there was zero emphasis on trying to sell me things I didn't show interest in. The entire staff went out of their way to be friendly and sociable throughout the experience, overall it couldn't have gone much better. I will no doubt be getting my next car from Hinshaw's again in the future! More

Great experience with Zach Lee who helped us buy great Honda Great salesperson....no pressure. Knowledgeable and friendly and supportive Enjoyed working with Zach Lee He is professional thank you Zach and Great salesperson....no pressure. Knowledgeable and friendly and supportive Enjoyed working with Zach Lee He is professional thank you Zach and thank you Honda...great More

Above what was ever expected!! I am a retired widow from the Gulf Coast who spends the summer with my family in Kent. I plan to buy a new Honda Civic Ex when I return home but I wa I am a retired widow from the Gulf Coast who spends the summer with my family in Kent. I plan to buy a new Honda Civic Ex when I return home but I was unsure about whether or not to buy one with Honda Sensing. Accompanied by my knowledgable, son-in-law, I headed to Hinshaw's Honda where we met Ryan Gnoinsky who enthusiastically demonstrated and explained all of the features of the 2017 Civic EX with Honda Sensing and even arranged for a test drive! All of this attention was given to a customer who had made it very clear from the beginning that no purchase would be made at the dealership! This kind of customer attention is RARE indeed!!!! More

I've had better service at the DMV Took my vehicle into Hinshaw Honda for SRS light. Was not greeted by anyone except the service manager Steve. Stood around for awhile, during which ti Took my vehicle into Hinshaw Honda for SRS light. Was not greeted by anyone except the service manager Steve. Stood around for awhile, during which time the service writer Mike Sands assisted a customer that had arrived after me. I found that to be rude and was appalled that he proceeded to work on the customers car right there in the drive. Did not write him up, call a trained professional skilled mechanic out to assist, or send the vehicle back to the mechanics. Mike Sands appeared to self diagnose the vehicle and work on it while a line grew of behind me of yet more customers waiting for service. Very unprofessional and scary if you think about it. A guy with no mechanical training, diagnosing and "fixing" a vehicle at a dealership, whose only experience with cars is writing them up to be serviced by real mechanics. When Mike Sands finally got around to "assisting me", I received no greeting, not the faintest bit friendly and was told it would be 3 hours before someone could come and pull the SRS code on my vehicle. At this point I was so disgusted at my treatment that I left without having the SRS code checked. More

Awesome team at Hinshaw's Honda I would like to call out my awesome experience in getting my dream car at Hinshaw's Honda. Zachary Lee (Zach) helped to get the best deal for my car a I would like to call out my awesome experience in getting my dream car at Hinshaw's Honda. Zachary Lee (Zach) helped to get the best deal for my car and also walked me through and explained to me each and every detailed information about the buying process and information about the car. Thanks Zach and team for the best deal!! More