Hinshaw's Honda

I found every area of service at Hinshaw's Honda in Auburn to be a 10. I would like to further compliment you on you're 10% discounts on service l get in my email ever since I purchased the Ridgeline. Auburn to be a 10. I would like to further compliment you on you're 10% discounts on service l get in my email ever since I purchased the Ridgeline. In 30 thousand miles l have never been able to take advantage of one as they were always outdated. When I brought the Ridgeline in for the 30000 mile service I actually complained about that. A young fellow stuck his head into your office and it was verbally approved for 10%. I thought that was really classy thank you. We are within six months of purchasing my wife's new car and I wouldn't go anywhere else. We will call and Joe Rubin at the appropriate time thank you so much again. Joel Scholz More

We worked with Sean T and he was knowledgeable, friendly (as always) and efficient. We definitely recommend Sean (sales) and Hinshaw's! One stop shop! (as always) and efficient. We definitely recommend Sean (sales) and Hinshaw's! One stop shop! More

A Honda dealer in Fife is actually a more convenient location for me, but I have lost confidence in the quality of their work. They were unable to find/fix a problem I had with my wife's CR-V, but Hinsh location for me, but I have lost confidence in the quality of their work. They were unable to find/fix a problem I had with my wife's CR-V, but Hinshaw's was able to find and fix it. So now I'll be bringing my wife's CR-V and my Pilot to Hinshaw's for service. The service Staff has been very welcoming, and take the time to listen to my concerns. I had an alignment done (saved money with an online coupon--thanks!) and the service was performed in a timely manner, so far, so good! More

We bought a used Honda CR-V about one month ago, and were highly satisfied, so we returned to the dealer to buy a used Civic for our daughter. On this purchase we traded in 2 cars. Both trade-ins were valued highly satisfied, so we returned to the dealer to buy a used Civic for our daughter. On this purchase we traded in 2 cars. Both trade-ins were valued using Kelley Blue Book. Both the dealer and we ran quotes, the quotes were very close in value, and we agreed that the cars were in "fair condition". However, the dealer insisted that the Kelley value for a car in any given condition should be REDUCED by the amount that they would spend to improve that condition. This is not true - the Kelley value PRICES IN the reduction in value reflected by the need to make repairs. This transparent fallacy was argued by the dealer vehemently and at great length. The upshot of such a move would be to pay me for a car in very poor condition (by substracting the repair cost from the fair condition value). If I put that money in myself, I would (obviously) be brining in a car in "very good" condition, at a commensurately higher value, to trade. The dealer went on to argue that, because Kelley could not see my specific vehicle, the Kelley value could not be used. This is another patent fallacy - if this were true, there would be no point in using Kelley at all. The dealer's position is belied by the fact they themselves bragged to me that they use a dealer's version of Kelley. If it's no good, why did they pay "thousands of dollars" (he said) for it? The dealer proved impervious to logic, and ultimately put me in front of a bullying general sales manager ("Tim"), whose notion of a conversation was to interrupt and talk angrily over everything I tried to say. I don't believe I succeeded in completing a sentence in that conversation. On returning home, I contacted Kelley directly myself to confirm the correct use of Kelley, both in an online submission of a query and in direct conversation with Kelley. Kelley responded to confirm my understanding: the dealer grossly misrepresented the use and meaning of the Kelley BlueBook values, and dishonestly represented that the Fair Condition value should be reduced by the amount in would cost to repair the car. At my request Kelley is responding to confirm by email so that I may place this gross misrepresentation before the Better Business Bureau and in pursuing remedies under the Washington Consumer Protection Act and with the Washington Attorney General's Consumer Protection Division, which I will do. It is not so much the amount of money at stake, as that I strongly dislike being lied to and cheated. Any used car buyer considering Hinshaw's Honda should be aware of these tactics and of your options for recourse. Do not accept this gross misrepresentation in the use of Kelley BlueBook values. More

At Hinshaw's Honda we felt very welcoming. Staffs were not just professional but genuinely friendly. We blessed to have gotten help from Caleb, who was very knowledgeable about Honda and a very sincere s not just professional but genuinely friendly. We blessed to have gotten help from Caleb, who was very knowledgeable about Honda and a very sincere sale agent. And the sale paper work was done very fast in compare with many other dealerships that we had in the past. More

I’ve been going to Honda Auburn for six years. The work has always been 100%. Staff are are courteous, professional and respectful. Questions are answered in advanced. Will return tomorrow for a 450000 mil has always been 100%. Staff are are courteous, professional and respectful. Questions are answered in advanced. Will return tomorrow for a 450000 miles service which Steve suggested I do 12/29. More

Nice experience . Was happy to buy my new honda pilit special edition. Darryl and Tim Lasso were friendly and helpful. I would recommend Hinshaw's Honda special edition. Darryl and Tim Lasso were friendly and helpful. I would recommend Hinshaw's Honda More

I always go here for oil change. They always give me the best customer service!! Nathan helped me Jumpstart my car & i am so thankful! best customer service!! Nathan helped me Jumpstart my car & i am so thankful! More

Staff made this transaction smooth and pleasant! I would recommend them to anyone! Very friendly and flexible. Great car, great staff and a great deal! recommend them to anyone! Very friendly and flexible. Great car, great staff and a great deal! More

I was just past my service due on my Civic heading into holiday season and was concerned about getting in in a timely fashion and the service department was able to get me in the very next day at the time holiday season and was concerned about getting in in a timely fashion and the service department was able to get me in the very next day at the time I was requesting.Very happy customer! More