Hines Park Ford

Janet is amazing. She has been my sales rep. For over 10 years. I recommend her to everyone. And Hines Park Ford is the best the service department is quick and on time and very nice people working there. years. I recommend her to everyone. And Hines Park Ford is the best the service department is quick and on time and very nice people working there. More

The Best of The Best When it was time to replace our 2000 Excursion I knew who to call. Allen Oxley and Forrest Dixon made it happen for us. Al delivered our new 2015 F3 When it was time to replace our 2000 Excursion I knew who to call. Allen Oxley and Forrest Dixon made it happen for us. Al delivered our new 2015 F350 to our house, even though he had to wait until we got home at 9 pm. A great truck, great customer care, all around great experience. Thanks Al & Forrest for all you do!! More

FAVORABLE EXPERIENCE My Leasing Consultant, Susan Pizzuti, made the experience of finding an automobile a pleasant Thing to do.. very stress free.. I love my new SUV. An My Leasing Consultant, Susan Pizzuti, made the experience of finding an automobile a pleasant Thing to do.. very stress free.. I love my new SUV. And knowing I can call her if anything comes up makes me worry free. It’s a good Thing! Cheryl L. Kivi More

Great sales service The sales group is awesome Eric Wilkinson is an A++++ person who delivers exceptional service. My family buys all their cars from him and no one else. The sales group is awesome Eric Wilkinson is an A++++ person who delivers exceptional service. My family buys all their cars from him and no one else. Don’t waste you time and money at other dealerships, you deserve a higher standard of car buying experience- go to this dealership you won’t regret it More

"Sue"-per Sales Experience!!! Sue listened to my requests, located my vehicle, spoiled me with laughter, kindness and respect. Had a wonderful experience working with the entire Hi Sue listened to my requests, located my vehicle, spoiled me with laughter, kindness and respect. Had a wonderful experience working with the entire HinesParkFord Team! More

Excellent Service Thank you to Susan Pizzuti for the excellent service she gave us in leasing our new car! She was very knowledgeable and helpful. Thank you! Thank you to Susan Pizzuti for the excellent service she gave us in leasing our new car! She was very knowledgeable and helpful. Thank you! More

Horrible experience Purchased a used car from Hines park and was treated like crap once asst. sales manager found out I did not want to pay asking price. He was rude, wal Purchased a used car from Hines park and was treated like crap once asst. sales manager found out I did not want to pay asking price. He was rude, walked away from me three times to assist other customers. Erased my name from the deal folder then did not even give me the correct paperwork to transfer the title in my state. Thank god this is not my home town dealer so never have to go there again. More

Good sales person, Terrible Service Dept I was switching from another manufacturer after doing business with one dealership for 30 years, and looking for a Ford dealer that I could stay with. I was switching from another manufacturer after doing business with one dealership for 30 years, and looking for a Ford dealer that I could stay with. The buying experience and price of the car we leased was very good. But then when the car needed service attention two months later I learned that this dealership does not have credible service support. It took 2 days and 3 calls to get someone in service to answer the phone and then my questions were brushed off by the man who answered. I let our salesperson know and he assured me that he would have service contact me quickly. That afternoon a woman did contact me and said that I needed to make an appointment and Saturday service was not available for my warranty issue. The first available appointment was over 3 weeks away! Really? A check engine light on a two month old car and this is when they could get it in? So I called another dealer and they got it in in 2 days. I called to speak to the Service Manager to let him know what happened and got his voice mail. He never returned my call. You got my business one time, Hines Park, but I am now about to purchase another car and you will not get it again. More

Wonderful Car Buying Experience I highly recommend new car sales person Eric Breda. He is professional, knowledge, and was very patient when I came in several times to test drive be I highly recommend new car sales person Eric Breda. He is professional, knowledge, and was very patient when I came in several times to test drive before making my decision. I am very happy with my new Ford Edge and when it is time to replace it, I hope to work with Eric again. More

Susan The Sales Queens Castle My sales person was so honest and helpful that I almost bought two trucks at once! (But I can only drive one at a time so I didn’t) I’ve never been so My sales person was so honest and helpful that I almost bought two trucks at once! (But I can only drive one at a time so I didn’t) I’ve never been so delighted with a vehicle transaction! More