
Hines Park Ford
New Hudson, MI
Filter Reviews by Keyword
By Type
Showing 286 reviews
Friendly atmosphere, timely and efficient transaction processing quality maintenance service, good deals, recommend highly, excellent customer service processing quality maintenance service, good deals, recommend highly, excellent customer service More
We just picked up a new vehicle from Hines Park Ford where Kevin was our salesman. It was the best, smoothest transaction in over 30 years. He was able to find the vehicle we wanted and we were in const where Kevin was our salesman. It was the best, smoothest transaction in over 30 years. He was able to find the vehicle we wanted and we were in constant communication with updates on status the entire time. Start to finish was 3 days. On top of that he was fully knowledgeable on the product and the process, as well as the vehicle and features which he took the time to show us. Not only was the experience totally outstanding but when you consider two other dealerships/salespersons, closer to our home, still have not even called us back it makes it even more amazing. It was a little further of a drive but well worth it! More
We went to several dealerships when shopping for our new vehicle. At each dealership no one seemed interested in obtaining our business. While looking at the vehicle we wanted to purchase Kevin approached vehicle. At each dealership no one seemed interested in obtaining our business. While looking at the vehicle we wanted to purchase Kevin approached us. He was unlike any other salesperson we had encountered any where! He was a true professional throughout the process: knowledgeable, eager to help us, kept us updated throughout the process and very pleasant to work with. He went the extra mile to make things easy and stress-free. I will recommend Kevin to friends and family - he is a gem! More
I’m on my third F-150 that I’ve had from Hines Park Ford since 2018. Great trucks, and I’ve been very pleased with the dealerships efforts to fulfill my requirements. since 2018. Great trucks, and I’ve been very pleased with the dealerships efforts to fulfill my requirements. More
The dealership was okay… the salesman Eric Breda was awful. Thankfully Al is a competent sales person and fixed all Eric’s shortcomings… or so I thought. Eric flat out lied to me, he stated they would g awful. Thankfully Al is a competent sales person and fixed all Eric’s shortcomings… or so I thought. Eric flat out lied to me, he stated they would get me the wheel lock key and floor mats for the vehicle we purchased. Neither was ever provided… I wounded how the inspected the brakes when they never even had the wheel lock key?!? Stay away from this pathetic dealership, My son previously played on the same hockey team with the owners son, They seemed like good people then, too bad they turned out to be typical untrustworthy used car salesman, More
Excellent communication & customer service. Great overall service after car purchase. Would definitely continue to buy from this dealer Great overall service after car purchase. Would definitely continue to buy from this dealer More