Hines Park Ford

I love my new 2010 Escape. My experience at Hines Park Ford was awesome, my sales person Janet Kramb was wonderful. The reason I would and will come back to Hines Park Ford is because of my sales person, Ford was awesome, my sales person Janet Kramb was wonderful. The reason I would and will come back to Hines Park Ford is because of my sales person, she was patient and kind. Janet went above and beyond her salesperson duties, she really cares whether or not you get the vehicle you really want. I came in 3 times before I decided on what I wanted and she searched until she found exactly what I wanted (it was on another lot) and she made it happen for me. I will recommend Janet to everyone I know. More

I found Hines park from the Ford website. We recently I found Hines park from the Ford website. We recently moved and needed a closer car dealer. Susan was great to work with. She was very friendly, alwa I found Hines park from the Ford website. We recently moved and needed a closer car dealer. Susan was great to work with. She was very friendly, always easy to get ahold of and explained everything to us very well. So glad she just happen to be by the door when we walked in. More

This dealership was by far the best one I've worked with. I've bought many vehicles and been to many different dealerships and Hines Park Ford exceeded my expectations. The Staff was very friendly, welcomi I've bought many vehicles and been to many different dealerships and Hines Park Ford exceeded my expectations. The Staff was very friendly, welcoming, helpful and honest. I was a former GM vehicle owner but had a very unpleasant experience with my last vehicle and dealership so I decided to visit a Ford dealership and was very glad I did. I would highly recommend this dealership to consumers. I've all ready recommended it to all my friends and family. More

I just wanted to express our appreciation to Janet Kramb at Hines Park Ford in New Hudson, Michigan. Janet provided us with a stress-free environment as we purchased our new 2010 Ford Escape. Janet was pr at Hines Park Ford in New Hudson, Michigan. Janet provided us with a stress-free environment as we purchased our new 2010 Ford Escape. Janet was professional, knowledgeable and very "easy going". From our prior experiences at this dealership, we know that the Hines Park service department is excellent and will address any issues that may arise with our new vehicle. Chris Lakso (in the service department) has been very helpful in the past. Overall - a very satisfying purchasing experience! More

I have taken my vehicle for service at Hines Park for several years, and the customer service has always been great. Recently, when it came time to replace my car, they were the obvious choice. The sal several years, and the customer service has always been great. Recently, when it came time to replace my car, they were the obvious choice. The salesman worked with me (patiently!) as I pondered a used vehicle, then decided to purchase new. Unlike other salespeople I have worked with, Allen was completely no-pressure. I was not inundated with phone calls or emails; he made sure I knew he was there for my needs and to answer my questions, but left me in peace to make my decision. Once I had made my choice, he worked hard to make sure I had exactly what I wanted. Everyone I dealt with at the dealership was unfailingly polite and eager to assist me while there. More