Hines Park Ford

Great selection, very knowledgable, friendly and responsive staff who was willing to stay late to meet my needs. Can't really ask for much more except for always a better price. Which I did and whi responsive staff who was willing to stay late to meet my needs. Can't really ask for much more except for always a better price. Which I did and which worked out fairly for both of us!! More

I wanted straight forward answers, a bottom line price and a great deal which is exactly what I got. I informed them that I was shopping around and had already been to Lasco Ford in Fenton, MI (who was bu and a great deal which is exactly what I got. I informed them that I was shopping around and had already been to Lasco Ford in Fenton, MI (who was busy and I felt rushed, and also unwilling to work with me on my trade-in amount), and Brighton Ford in Brighton, MI (the manager there was cocky, rude and in a round about way called me a lier until I showed him paperwork, also unwilling to work with me on my trade-in). Hines Park Ford and my salesman Mike Tesauro worked great with me on my trade-in, financing options and got me every penny I could in rebates on the new 2012 Escape Limited that I purchased. They were also very informative when it came to warranty options and helped me choose what was right for me instead of pressuring me into something I didnt need. I am extremely happy with the service I received at Hines Park Ford and they will be getting all the referrals from this point forward to include friends and family who purchase new vehicles every few years. Every staff member I saw was friendly, had a smile on their face and said hello, something that the two prior dealerships I visited should strive to work on. More

Worked with Rick in the past and have always been pleased with his sales model. Have had very good experience when having to use service area. Service needs have been minimal. with his sales model. Have had very good experience when having to use service area. Service needs have been minimal. More

The dealership was very beautiful with a pleasant friendly atmosphere. The selection of cars and trucks to choose from were outstanding. The sales staff was very friendly. They didn't follow you a friendly atmosphere. The selection of cars and trucks to choose from were outstanding. The sales staff was very friendly. They didn't follow you around and make you feel uncomfortable yet it seemed that when I had a question they were right there to answer it. I never felt pressured or overwhelmed about the whole process. Best experience buying a car ever. More

I have dealt with Rick Hawk for many years and have always had good experiences. Hines Park Ford is great dealership that goes out of their way to make sure that you get the kind of service that will b always had good experiences. Hines Park Ford is great dealership that goes out of their way to make sure that you get the kind of service that will bring back in the future. More

I was moving my business from another dealership. I initially met Rick during a service visit as I was walking through the showroom. When I was ready to buy Rick did a great job helping me with the pur initially met Rick during a service visit as I was walking through the showroom. When I was ready to buy Rick did a great job helping me with the purchase, a year later when it was time to purchase a car for my wife I returned to see Rick and he was a tremendous help once again. Very detail oriented salesman and not pushy, two great purchase experiences. More

Janet is someone who will go above and beyond and far out of her way to find you exactly what you are looking for and what you need. She is extremely friendly and courteous and I will be purchasing all of my of her way to find you exactly what you are looking for and what you need. She is extremely friendly and courteous and I will be purchasing all of my future cars from her. More

I have dealt with Rick for about 8 years now. He is always ready and willing to help me with a new purchase or lease. He lets me know when there are incentives I should consider and makes the process always ready and willing to help me with a new purchase or lease. He lets me know when there are incentives I should consider and makes the process easy and convenient. Thank you! More

Bought my first ever new car from Janet Kramb. She is very knowledgable and put my husband and I at ease. We were worried about our monthly payment and gas mileage on our Fusion and we couldn't be more s very knowledgable and put my husband and I at ease. We were worried about our monthly payment and gas mileage on our Fusion and we couldn't be more satisfied. She assured us this would be workable and it was. She is friendly and attentive, and we will be back. I have sent my daughter and her fiance there and both have made purchases. Very professional. More

Been dealing with Rick Hawk for years,his service has been great. The dealership was very nice and friendly, we had no problems with anything. been great. The dealership was very nice and friendly, we had no problems with anything. More