Hines Park Ford

My husband and I went to a Ford dealership in My husband and I went to a Ford dealership in Livonia.(Bill Brown) Our experience was very disappointing. The salesman was VERY condesending My husband and I went to a Ford dealership in Livonia.(Bill Brown) Our experience was very disappointing. The salesman was VERY condesending and made us feel we were a bother. The price he quoted led us to believe that was what was due at signing. Not true! After waiting 10 days for a Ford Fusion that was "tagged" for us,coming in on a truck load, he went on vacation and left us to wait! ENOUGH of him! I stopped in at HinesPark and was greeted at the door by Allen Oxley. Very friendly and willing to get us in a car that day. He made it all happen. Allen is professional and very through. It was late on July 3 and he too was going on vacation but made sure we were very happy with our new Fusion. We have leased and owned many Ford vehicles through the years and I will say this was our best experience! We love our new Fusion, thanks to Allen! More

I stopped in to talk with Allen about a new car that my wife was looking for. While discussing the new vehicle, I told him that I was getting new tires on the E350 Van he sold me two years ago. Al informed wife was looking for. While discussing the new vehicle, I told him that I was getting new tires on the E350 Van he sold me two years ago. Al informed me that the dealership was running a special on tires and that we should go and talk with the service department about a quote. Brian and Joe not only quoted, but were able to beat the price by more than $100. Allen provided me a loaner vehicle so that I could complete my tasks for the day! What an awesome experience! Great price! Friendly experienced people! Convenience! Thank You! More

Great dealership large selection, This was my second purchase at Hines Park Ford, I was very happy with the trade in value I received in both deals. Rick Hawk was very helpful in getting me the vehicle purchase at Hines Park Ford, I was very happy with the trade in value I received in both deals. Rick Hawk was very helpful in getting me the vehicle I wanted at the payment I wanted. There service department is professional and will be servicing my new vehicle as well. More

My salesman, Rick Hawk, was amazing! He was very responsive, a great listener, prompt, polite and a pleasure to work with! This was the easiest vehicle transaction I've ever had in my 25 years of ca responsive, a great listener, prompt, polite and a pleasure to work with! This was the easiest vehicle transaction I've ever had in my 25 years of car buying. I highly recommend Rick and Hines Park Ford. More

This is the first Ford (Explorer) we have ever owned (all GM until now). So far our experience with Hines Park and Mike Tesauro has been great. Mike was extremely hepful and friendly during the entire sale GM until now). So far our experience with Hines Park and Mike Tesauro has been great. Mike was extremely hepful and friendly during the entire sales process (absolutely no high pressure sales tactics). We will definitely recommend Hines Park and Mike to our family and friends. More

I has some concerns regarding my Ford Flex and called my salesman Allen Oxley first. I am glad i did. He set up everything with service for me and put me in direct contact with Joey in the service dept. salesman Allen Oxley first. I am glad i did. He set up everything with service for me and put me in direct contact with Joey in the service dept. Allen got me in right away and made sure I was taken care off. Once arriving Joey was waiting and ready for me to bring my car in. He was really nice and explained everything. As usual Hines Park took care of the problem and everything was great. Allen even gave me a follow up call a few days later to make sure everything was good. Thats what I call customer service. More

My overall experience was good. The salesperson was friendly and charismatic. They low balled my trade in but I was able to persuade them into offering more. friendly and charismatic. They low balled my trade in but I was able to persuade them into offering more. More

I have bought two vehicles from Al and with each purchase I have been extremely pleased both with the vehicles and the service from Al. My most recent trip in to see Al was for a fuel efficient, affordable a I have been extremely pleased both with the vehicles and the service from Al. My most recent trip in to see Al was for a fuel efficient, affordable and eye pleasing vehicle. I left with a 2012 Focus that met my needs completely. I won't go to any Ford salesman except Al, he is patient and knowledgeable about the cars in stock and I know I can trust his judgment. More

We were greeted outside,everyone was very friendly, Rick Hawk is the BEST, it was very clean, I will be back again and I think FORD 1st Hawk is the BEST, it was very clean, I will be back again and I think FORD 1st More

I have purchased every new Ford vehicle from Rick Hawk, and plan to keep doing so until he stops selling cars. Rick insures your buying experience is easy and enjoyable. The dealership does a great job o and plan to keep doing so until he stops selling cars. Rick insures your buying experience is easy and enjoyable. The dealership does a great job on Oil changes, I can't say much for the service turn around time since my 2011 F150 has never had to be serviced. More