
Hines Park Ford
New Hudson, MI
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You did it again. Your service impressed me again to the point I had to write a positive note about this dealership. The first time you replaced the "turn system" in less than an hour. This time a deer di point I had to write a positive note about this dealership. The first time you replaced the "turn system" in less than an hour. This time a deer did major damage when it ran into the passenger side of the car when my wife was on her way home from work. It was closing time when I called but Clint made the call for me to have the car towed to his shop the next morning. The next day he gave us hope that the car was not "totaled." My friends could not believe that you got the car repaired in a week. I will recommend your dealership at every opportunity I have. Thanks Again! I am, Rick Denyes More
I would recommend Hines Park Ford to all of my family and friends. This was my first car buying experience and it was truly a great experience. I did not expect to receive such friendly customer service at a friends. This was my first car buying experience and it was truly a great experience. I did not expect to receive such friendly customer service at a car dealership. Allen Oxley made my first experience tremendously easy and very affordable. He took into consideration everything I said and did not try to nickel and dime me. I highly recommend this dealership to anyone who is looking to buy or lease a new or used car. More
If you are in the market for a new or used car, you MUST go see Allen Oxley at Hines Park Ford!! Al is awesome & will treat you like a close friend -- not just a sale! We will always purchase our car from go see Allen Oxley at Hines Park Ford!! Al is awesome & will treat you like a close friend -- not just a sale! We will always purchase our car from Al!! And recommend all our friends and family to him! More
I highly recommend going to Hines Park and talking to Al. He is very friendly and knowledgeable. I Brought my car in for an appraisal and left the same day with the exact car i wanted and he made sure i got He is very friendly and knowledgeable. I Brought my car in for an appraisal and left the same day with the exact car i wanted and he made sure i got exactly that with no bs. Everyone at the dealer is very friendly and highly recommended for sales and service. Great Job More
I located the vehicle I was initially interested in on autotrader.com and did then went to the dealer's web site. I called the dealership and was connected with Mike Tesaro. He provided me with further autotrader.com and did then went to the dealer's web site. I called the dealership and was connected with Mike Tesaro. He provided me with further information and the Autocheck was sent to me. I called back and made an appointment. I arrived about 40-minutes early and Mike approached me and informed me he would assist me as soon as he was finished with aniother customer. This gave me time to look at the vehicle and to look at another new vehicle I also saw on the dealer website. Mike came out and we briefly discussed both vehicles and he offered to take a test drive for both vehicles. The original truck I was interested in had been brought up close to the dealership for my convenience. The test drive was very informative and I liked the '11 over the '09. We went back ito the dealership and I decided to purchase the vehicle. Mike did not pressure me at all and was extremely friendly and professional. He explained extended warranty info and the tire protection plan - both purchased my me. I asked him what day would be good to come back and pick it up. He said I could drive it home that night! He worked through all the paperwork in detail and thoroughly. Afterward Mike called/e-mailed to see if everything was good and if anything else was needed. I was extremely impressed with the dealership, Mike Tesauro and how I was treated and accomodated. I would not hesitate to recommend this dealership to anyone and would go back again for myself. It was a very good buying experience! More
My husband found his 2012 Explorer online. We had never dealt with Hines Park before but decided to give them a chance. The experience was positive from the beginning to the end. Allen Oxley and the othe dealt with Hines Park before but decided to give them a chance. The experience was positive from the beginning to the end. Allen Oxley and the other staff were pleasant, professional and knowledgeable. Allen was always available to answer any questions or concerns we had. Allen assured us if we had any problems in future he would be there to address them and I am sure he will. `Purchasing a car is a major move, Allen and Hines Park made it seamless. More
Allen Oxley was a pleasure to work with. He made the whole process extremely easy. My husband works long hours and Allen stayed after for us, so we could come see the vehicle...not many people would do whole process extremely easy. My husband works long hours and Allen stayed after for us, so we could come see the vehicle...not many people would do that...we appreciated it!!! We never felt the typical sales pressure from Allen, he was honest and informative and never pushy. We will use him for our next vehicle purchase and send anyone else we know his way. THANKS!!!!! More
Last week I brought my car back to the place where it was purchased last year - Hines Park Ford. I received incredible service from Allen Oxley, and I can't recommend him highly enough! My car was serviced purchased last year - Hines Park Ford. I received incredible service from Allen Oxley, and I can't recommend him highly enough! My car was serviced in a timely manner, the staff members were all very polite and friendly, and my car is now running smoothly! More
Al Oxley has sold us our last 3 vehicles. His great personality and honesty lets you know you can trust him. I would recommend the dealer and definitely Al Oxley. personality and honesty lets you know you can trust him. I would recommend the dealer and definitely Al Oxley. More