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Hines Park Ford

New Hudson, MI

4.9
286 Reviews

56558 Pontiac Trail

New Hudson, MI

48165

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Showing 286 reviews

March 13, 2015

Second Car This is the second Ford from the dealership., and Allen Oxley. Great customer service and also a great service Dept. Thank you Mr. Oxley for being so More

by chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
March 06, 2015

A great experience. Mr Oxley made the leasing experience wonderful, he answered every question that was asked of him, and he is great with customer service and satisfacti More

by nurse43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
January 25, 2015

Honest Service I went for my 1st time to this dealer for the Works package, I was informed that they couldn't give me the package that included rotating my tires bec More

by gale erlch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Amanda, Allen Oxley, Hines Park Ford
January 20, 2015

First Time Leaser-Very Friendly Staff We are currently leasing a 2014 Ford Escape, and Derrick Young was extremely helpful. We got to look at all of the different options available, and we More

by SammyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Young, Derrick Young
January 10, 2015

New car purchase My expectations were greatly exceeded. I will gladly recommend anyone to purchase a vehicle from Hines Park Ford. Allen Oxley went above and beyond More

by Brostr9
Customer Service
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
November 13, 2014

Service Disaster and Rude Staff This dealership wants you to believe that they are they best in the area. I've been here for serice in the past and they put up a good front. Clean More

by Jsprinkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Patterson, Jr.
Nov 28, 2014 -

Hines Park Ford responded

We apologize you were displeased with your recent service visit. Our Works package includes an oil change, tire rotation and 32-multi point inspection. From start to finish it averages 45 minutes to complete. At times when there are a number of customers having the same service done it can lead to a wait time. We are in a growing community and in turn experiencing growth in our business. We are working on making adjustments to increase our productivity. We apologize for the inconvenience.

August 28, 2014

First Time Buyer - Excellent Experience Allen Oxley was recommended by Conner Bosley from the body shop, and he was right! This is the first time I've bought a new car, and Allen made me fe More

by BlueCandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner Bosley, Allen Oxley
August 26, 2014

Great Experience and Customer Service! We called ahead to look at a vehicle in the dealer's inventory. When we arrived it was already ready for us, and after a quick drive we determined tha More

by 9634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hardy, Shawn Hardy
August 13, 2014

Great personality Al knew what I wanted and after looking at a few different Escapes, gave me a great deal on one! He never pushed anything I didn't want and sat in the More

by 88718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
July 10, 2014

Excellent deal and service My experience with Allen Oxley couldn't have been better. I hadn't purchased a vehicle in 11 years and was apprehensive. Allen was very professional, More

by Nedlip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
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