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Hines Park Ford

New Hudson, MI

4.9
286 Reviews

56558 Pontiac Trail

New Hudson, MI

48165

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Showing 286 reviews

September 09, 2015

world class experience from Scott Dee Many leases purchased but nothing like the professional, awesome experience from Scott Dee. I would recommend him to anyone looking for a Ford. Thank More

by positiveD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dee
Sep 16, 2015 -

Hines Park Ford responded

Congratulations on your new vehicle, positiveD! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2015

Great Experience working w/ Shawn Hardy for my Pre-Owned MXZ Shawn Hardy was a very thorough, knowledgeable, kind, respectful, accommodating and professional Sales Person. He worked diligently to ensure my sat More

by dukrainec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hardy
Sep 10, 2015 -

Hines Park Ford responded

At Hines Park Ford, we appreciate your feedback, dukrainec. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 04, 2015

Used Car Purchase from Allen Oxley Allen Oxley once again did right by me and got me into a used 2002 Taurus. This car is now my rainy day/winter car. When I bought a new RS1 Mustang at More

by MyFordFusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
September 04, 2015

Joey Harness = Best Service Advisor in the Area! Joey is awesome, he has always taken great care of me no matter what my needs are. I cannot imagine having to go anywhere else for service or maintena More

by MyFordFusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Harness
August 25, 2015

Always a Top-Notch Experience I recently leased a Ford Fusion from Allen Oxley and it was a great experience. This is my second time buying/leasing a car from Allen. He is honest More

by Tracy727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
Sep 01, 2015 -

Hines Park Ford responded

We greatly appreciate you taking the time to leave a review of your Hines Park Ford experience! We appreciate your business and look forward to assisting you in any future vehicle needs you may have!

August 22, 2015

Allen Oxley, Great Salesman After going to several dealerships to find the right used vehicle for our family, my hubby found Hines Park Ford. Allen was absolutely wonderful to w More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
Sep 01, 2015 -

Hines Park Ford responded

Tiffany, Thank you for your feedback, we take pride in our excellent staff here at Hines Park Ford and are happy to hear Allen has gained another valuable customer!

August 18, 2015

Friendly people but overall questionable experience I was looking to purchase a fairly cheap used car from Hines Park Ford so I went to have the car in question inspected by an independent mechanic. Th More

by pitcher9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dolores Sciberras
Aug 18, 2015 -

Hines Park Ford responded

On behalf of our sales department, we would like to apologize for your less than satisfactory experience here, as it is not what we strive for as a dealership. We recognize that as a potential buyer, it is understandable that you would like a vehicle inspected before purchase. Although we normally would trust a Ford Certified Technician with any repair estimates, it would never be our intention to insult the integrity of your mechanic. Again, we are sorry that this did not work out and would like to regain your trust and business in the future. Due to the privacy of this review we are unable to contact you personally, but please feel free to contact our General Sales Manager, Keith Highley at his direct line 248-437-2757. We would be more than happy to communicate with you directly to ensure that your experience here does not affect our relationship going forward.

July 31, 2015

Derrick Young was great for my new F150 purchase!!! I decided it was time for a new truck. I called up Hines Park Ford and was put in touch with Derrick Young. Derrick made my buying experience as ple More

by DrDebot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Young
July 31, 2015

Another New Car Purchase from Allen Oxley I bought another new vehicle from Allen Oxley and had a great experience as always. Allen was able to help me turn a bad day into a great day by doing More

by MyFordFusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
July 21, 2015

Customer Service I had a car accident and had to bring my car into Hines Park Collision shop and the service I got was awesome!!!! Susan Pizzuti is my salesperson and More

by jackiekazz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Stier, Susan Pizzuti
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