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Hines Park Ford

New Hudson, MI

4.8
285 Reviews

56558 Pontiac Trail

New Hudson, MI

48165

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Showing 285 reviews

March 04, 2017

Al Oxley ROCKS! If your looking for a guy who knows his stuff he is for you. Recently purchased a used Superduty and he was a no pressure type of guy. He is always lo More

by rdoyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley, Chris Lakso
January 10, 2017

Tires are toast Bought new tires recommended by sales department. Recently took my car in for the works which I always do , I was very informed my tires are bald and More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Harness
Jan 24, 2017 -

Hines Park Ford responded

We apologize that you feel your service was not at the highest caliber of quality that we expect of all departments at Hines Park Ford. Due to the privacy of your dealer rater profile, we are unable to contact you directly to help resolve this issue. We always recommend service to keep our customers safe based on the current conditions and wear of items such as tires and brakes. If you feel this was not done in such a way, we would like to discuss this personally to ensure your satisfaction and trust in our service department. Thank you, and have a good day.

December 28, 2016

Great, hassle free experience Shawn was a wonderful help during my car buying experience. I wanted a specific model of car that they did not have in stock at Hines Park. Shawn look More

by LG88
Recommend Dealer
Yes
Employees Worked With
Shawn Hardy
December 23, 2016

CAN'T EVEN GET THROUGH TO A HUMAN, SHUFFLED INTO A VOICEMAIL AFTER NUMEROUS ATTEMPTS TO CHECK ON A PART FOR MY VEHICLE. THANK GOD THERE IS MORE FORD DEALERS AROUND! More

by UPSET FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PARTS DEPARTMENT
Jan 03, 2017 -

Hines Park Ford responded

We apologize for the inconvenience. Hines Park Ford was closed on 12/23 (the date of the review) for the holiday.

December 23, 2016

Fantastic I was in need of a new used car and my mom found the perfect one online at Hines Park Ford of New Hudson. 2 weeks ealier she had purchased one for my More

by Logan1682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hardy
Dec 25, 2016 -

Hines Park Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Logan1682! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 20, 2016

Excellent Experience The whole experience at Hines Park Ford was excellent; it was a smooth and easy process and we got exactly what we were looking for. We will absolutel More

by marie.shref@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
December 18, 2016

Great! Al worked very hard to make sure we were 100% satisfied with our car. We were trading in an older Fusion to lease a new one, and he found exactly what More

by stlzl
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
November 20, 2016

No pressure I have been buying cars from Hines park for a few years now. 4 vehicles to be exact. Each and every time I walk in the door I'm greeted with a smile. More

by Shallett87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
August 13, 2016

2015 Mustang Purchase I recently purchased a 2015 Mustang from Hines Park. Derrick was extremely helpful through the sales process and knowledge of the car. Not once did More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Young
August 05, 2016

al oxley Al worked extremely hard trying to find us an American made Union made 2016 fusion. Thanks for the hard work GREAT JOB! He provided personal and trust More

by raygrimble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Oxley
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