
Hill Nissan
Winter Haven, FL
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1,239 Reviews of Hill Nissan
Very nice experience. Took me right in and didn't take long. My service advisor explained everything to me that was needed and done. Took me right in and didn't take long. My service advisor explained everything to me that was needed and done. More
Had my car in for repair of brake rotors and replace a tire sensor, they ruined the rim taking off tire sensor so had to buy a new one. After brake rotors replaced the ABS brake light stayed on, more repa tire sensor, they ruined the rim taking off tire sensor so had to buy a new one. After brake rotors replaced the ABS brake light stayed on, more repairs. I understand these things happen, however they get a negative 4 stars on communication since they NEVER returned my calls for 9 DAYS! Every call not returned, I asked to have spare pu on so I could have it back, was told I would have car the next day. Next day, no call, day after that, no call, finally I called them only to be told they were still waiting for the rim. They did give a discount on labor but I was never told replacing the tire sensor could cause issues or I would have left it alone. Horrible communication not sure I would ever go back. More
service was awesome. every one was Knowledgeable and polite. Service Representative Was able to get my insurance for repairs. every one was Knowledgeable and polite. Service Representative Was able to get my insurance for repairs. More
Greeted promptly. Spent a bit longer than expected for just a oil / filter change and tire rotation. Not kept updated on progress of work in progress. Location and con Spent a bit longer than expected for just a oil / filter change and tire rotation. Not kept updated on progress of work in progress. Location and convenience of dealership is a big plus. More