Hill Country Honda

Hill Country Honda responded

Thank you for sharing your positive experience with us! We understand that the car buying process can be challenging, but we're thrilled that John Medelez and our team made the experience smooth and enjoyable for you. We greatly appreciate your loyalty as a second-time buyer at our location and your willingness to refer others to us. Helping you get your daughter her first new lease is a privilege, and we're glad we could be a part of that milestone. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your support, and we look forward to serving you and others with the same level of care and dedication!

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled Nick was great and helpful during your experience, making the process easy for you. We're also glad that Rey was able to provide clear explanations and assistance with the financing process. Providing excellent service and ensuring clear communication are priorities for us, and we're glad that we met your expectations. We appreciate your kind words and your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and support!

Hill Country Honda responded

Thank you for sharing your positive experience with our staff! We're delighted that our team was amazing, supportive, and helpful in getting your payments where you needed them for an amazing car. Providing excellent service and helping our customers achieve their goals is important to us, and we're glad that we met your expectations. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and support!

Hill Country Honda responded

Thank you for your kind words and positive feedback! We're thrilled that our team always treats you with a smile and provides helpful, knowledgeable, and professional service. Creating a welcoming and enjoyable experience for our customers is important to us, and we're delighted that we consistently meet your expectations. Your satisfaction is our priority, and we appreciate your trust and loyalty in choosing Hill Country Honda. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your support, and we look forward to continuing to serve you with the same level of care and professionalism!

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled that you received good customer service and that Mike provided patient, friendly, and knowledgeable assistance. We strive to provide excellent customer service and are glad we met your expectations. Your recommendation means a lot to us, and we appreciate your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you and others with the same level of care and expertise!

Hill Country Honda responded

Thank you for leaving such a positive review! We greatly appreciate your kind words and your loyalty as a preferred service provider, even though you didn't purchase your vehicle from us. Providing consistent and courteous service is important to us, and we're glad that we have met your expectations in that regard. We value your trust in us to take care of your vehicle's service needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your feedback, and we look forward to serving you with the same level of excellence and care!

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you have experienced outstanding customer service at Hill County Honda for maintaining your Honda Pilot. We greatly appreciate your kind words about Hunter and his commitment to exceeding customer expectations. Providing exceptional customer satisfaction is something we strive for, and it's wonderful to know that Hunter has been a valuable asset in delivering that level of service. We'll be sure to pass along your appreciation to him. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Hill County Honda, and we look forward to continuing to serve you with the same level of excellence!

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled to hear that John Melendez and our team were helpful and efficient during your car-buying experience. Providing excellent service is a priority for us, and we're glad that we met your expectations. We appreciate your kind words and are delighted to know that buying a car at Hill Country was a good experience for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and support!

Hill Country Honda responded

Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a professional and courteous experience with us. Providing realistic time estimates is important to us, as we aim to respect our customers' schedules. We're glad to know that you found our waiting area to have a good atmosphere while waiting for repairs. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of professionalism and care!

Hill Country Honda responded

Thank you for bringing this issue to our attention. We apologize for the oversight in not cleaning the battery posts after the battery replacement. It is our responsibility to ensure that all aspects of the service are completed to the highest standards, and we regret that we fell short in this instance. Please know that we take your feedback seriously and will address this matter with our team to prevent similar occurrences in the future. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services. If you have further questions or concerns, please don't hesitate to contact service@hillcountryhonda.com. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.