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Hill Country Honda

San Antonio, TX

4.6
763 Reviews
Call Dealership (210) 457-5555
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7338 W Loop 1604 N

San Antonio, TX

78254

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763 Reviews of Hill Country Honda

December 18, 2023

Service is excellent. I’ve been going there for many years. The Mechanics that worked on my vehicle may need more training or experience. Had to take vehicle back 3 times More

by ZZEKE1ZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Report | Print
Dec 18, 2023 -

Hill Country Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Keith Ward General Manager

December 17, 2023

Chloe was very informative and was very professional when helping me out. Would recommend 10/10 More

by jarevalo
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Chloe Barnard
Report | Print
December 16, 2023

Conveniently located dealership on the west side for Honda owners. Great service experience every time we’ve needed to address something. Glad to have found our dealership of choice for all Honda needs. More

by Dan C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Report | Print
Dec 17, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. We appreciate your business, Dan, and hope to see you again soon! Best Regards, Keith Ward General Manager

December 13, 2023

Everything was good! The service was timely and complete and the service folks were true professionals !! More

by TAHLLBERG1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Report | Print
Dec 13, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

December 13, 2023

Very professional and helpful staff. They were able to get us the vehicle at the price we were looking for More

by Cd.howell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McGarity
Report | Print
Dec 13, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. Michael and our team appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

December 13, 2023

THEY MADE MY SHOPPING EXPÉRIENCE VERY PLEASANT I WOULD RECCOMMEND YOU ALL HONEST PROFESSIONAL THANK YOU More

by AHENDERSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK
Report | Print
Dec 13, 2023 -

Hill Country Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hill Country Honda, we look forward to having you as a valued customer for many years to come! Best Regards, Keith Ward General Manager

December 13, 2023

DO NOT DO BUSINESS WITH THESE PEOPLE. They engage in manipulative tactics and are deceitful. More

by greg.lunajr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Ward
Report | Print
Dec 13, 2023 -

Hill Country Honda responded

We're sorry to hear about your negative experience with our business, Greg. We take feedback seriously and aim to provide the best service possible. We appreciate your input and will use it to improve our practices to ensure a better experience for all our customers.

December 12, 2023

Excellent customer service, Repairs were completed in a timely matter and to my satisfaction. Would recommend the device center for future repairs. More

by IEMUNGUIA
Recommend Dealer
Yes
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

December 12, 2023

They really show interest in what they do, providing great service! Great team that work together well. More

by BEN.ARCE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Report | Print
Dec 12, 2023 -

Hill Country Honda responded

We are grateful for your feedback and thrilled to hear that you had a wonderful experience at Hill Country Honda. Delivering exceptional service and fostering a cohesive team are key elements of our dedication to providing our customers with the best possible experience. We eagerly look forward to the opportunity to serve you once again at Hill Country Honda in the future!

December 12, 2023

Dealer doesn’t adhere to their safety point inspections. Had a torn air intake boot that they should’ve seen as they were doing an oil change, including filter checks, or they damaged it and said nothing. T More

by dckmn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Report | Print
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