Hill Country Honda

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you prefer dealing with Hill Country Honda over your local Honda dealership in Laredo, TX. Providing excellent service and ensuring a positive experience for our customers is our priority, and we're glad you've consistently had excellent experiences with us. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, even from a different city, and we truly appreciate your loyalty and trust in our dealership. We look forward to continuing to provide you with top-notch service in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you consistently experience top-notch service and workmanship at Hill Country Honda. Our team takes pride in providing courteous and punctual service, and we're glad you appreciate the updates during the process. Your satisfaction is important to us, and we're grateful for your referrals. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that our team member keeps you informed about the issue with your vehicle and ensures you have a clear understanding of the situation. Providing friendly and helpful service is our priority, and we're glad you had a positive experience with us. Our team is dedicated to getting everything done in a timely manner, and we appreciate your kind words. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Hill Country Honda. Our team takes pride in providing a clean and updated facility that caters to parents with little kids, and we're delighted that your children enjoyed the play area. Maintaining a clean family restroom and offering a variety of flavors in the coffee machine are some of the ways we aim to enhance your visit. We're glad our service team member was able to assist you in getting tires at a great price, and we're honored to have your loyalty for future services. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to provide you with top-notch service in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

Thank you for your outstanding review! We're thrilled to hear that Daisy has consistently provided you with exceptional service over the years. Our team takes great pride in going above and beyond to ensure customer satisfaction, and it's wonderful to know that Daisy has consistently delivered in this regard. We appreciate your loyalty and trust in her expertise. We will make sure to pass along your kind words to Daisy. Thank you for taking the time to share your positive experience, and we look forward to continuing to provide you with top-notch service in the years to come.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our dealership and received excellent customer service. It's fantastic to know that our staff, particularly Aaron, provided you with helpful and trusting service. We believe in going the extra mile to take care of our customers and ensure their satisfaction. We appreciate your kind words and recognition of our commitment to delivering exceptional customer service. Thank you for choosing us and taking the time to share your positive experience. We look forward to serving you again in the future with the same level of care and dedication.

Hill Country Honda responded

We're sorry to hear about your experience with our service department. We apologize for any inconvenience caused by the unresolved issue with your car. Our team strives to provide efficient and effective service, and we regret that we fell short of your expectations. We would appreciate the opportunity to make it right. Please reach out to us directly so that we can discuss the problem further and work towards a resolution. Your satisfaction is important to us, and we want to ensure that your concerns are addressed promptly. Thank you for bringing this matter to our attention, and we look forward to assisting you in resolving the issue.

Debwin7 responded

Would like to get this resolved but I don’t have more time to spend there right now

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Hill Country Honda. Providing helpful and friendly service is our priority, and we're glad you found our staff accommodating. We're also delighted that there were no issues found with your visit, and our well-kept facility ensured a pleasant environment. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

Hill Country Honda responded

Thank you for your amazing review! We're delighted to hear that our team at Hill Country Honda provided you with exceptional service for your A/C maintenance. We take pride in going above and beyond for our customers, and it's wonderful to know that we were able to service your A/C without any charges or warranty claims. We understand the importance of a cool and comfortable ride, especially during the summer heat, and we're glad that your A/C is now running smoothly. Providing great customer service is our priority, and we appreciate your recognition of our service tech team. Thank you for choosing Hill Country Honda, and we look forward to serving you with the same level of excellence in the future.

Hill Country Honda responded

Thank you for your wonderful review! We are thrilled that you had a great experience with our service and found our staff friendly. We truly appreciate your loyalty as a Honda family and that this is your 10th Honda. It is an honor to serve customers like you who trust and choose Honda vehicles. We look forward to continuing to provide exceptional service and being a part of your automotive journey. Thank you for being a valued member of our Honda family!