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Hill Country Honda

San Antonio, TX

4.6
755 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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755 Reviews of Hill Country Honda

July 07, 2023

Aaron was very thorough when explaining the process and ensured the work was done in a timely manner. More

by christinecarlsonmiller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Jul 07, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback on Aaron's service at Hill Country Honda. We greatly appreciate your kind words and are thrilled to hear about your positive experience. Aaron is a dedicated team member who consistently goes above and beyond to ensure that customers like you receive exceptional service. His thoroughness and commitment to completing the work in a timely manner reflect our team's dedication to providing efficient and satisfactory service. We are grateful for your trust in us, and we look forward to serving you again in the future.

July 07, 2023

Lee was incredibly knowledgeable, kind and helpful. We got what we needed in an efficient manner. Thank you immensely! More

by phillaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Chavez
Jul 24, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that Lee provided you with incredible service at Hill Country Honda. Our team takes pride in being knowledgeable, kind, and helpful, and we're glad you had a positive experience with him. Your satisfaction is our priority, and we're delighted that we were able to efficiently meet your needs. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you immensely for being a valued part of our community.

July 07, 2023

I live in Laredo, Tx and I love dealing with hill country Honda more than my local Honda. My experience has always been excellent! More

by FERHINOJOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Travis Kessler
Jul 24, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you prefer dealing with Hill Country Honda over your local Honda dealership in Laredo, TX. Providing excellent service and ensuring a positive experience for our customers is our priority, and we're glad you've consistently had excellent experiences with us. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, even from a different city, and we truly appreciate your loyalty and trust in our dealership. We look forward to continuing to provide you with top-notch service in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

July 07, 2023

The service and workmanship is always top notch. Staff is courteous and is punctual with scheduling and updates. Cannot provide any bad comment. I always refer More

by ridgwayute@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jul 24, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you consistently experience top-notch service and workmanship at Hill Country Honda. Our team takes pride in providing courteous and punctual service, and we're glad you appreciate the updates during the process. Your satisfaction is important to us, and we're grateful for your referrals. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

July 07, 2023

Keeps me informed of issue and makes sure I understand, very friendly and does his best to get everything done in timely manner. More

by ltl_milt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Jul 24, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that our team member keeps you informed about the issue with your vehicle and ensures you have a clear understanding of the situation. Providing friendly and helpful service is our priority, and we're glad you had a positive experience with us. Our team is dedicated to getting everything done in a timely manner, and we appreciate your kind words. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

July 07, 2023

Great! It’s really nice and updated and very useful to parents with little kids! My kids love their play area in the main building! Everything is so clean! More

by Sandrock315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 24, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Hill Country Honda. Our team takes pride in providing a clean and updated facility that caters to parents with little kids, and we're delighted that your children enjoyed the play area. Maintaining a clean family restroom and offering a variety of flavors in the coffee machine are some of the ways we aim to enhance your visit. We're glad our service team member was able to assist you in getting tires at a great price, and we're honored to have your loyalty for future services. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to provide you with top-notch service in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

July 07, 2023

Daisy was a great service rep. She has been my service rep for many years and always goes above and beyond to things right for you. More

by DZAPATA6155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jul 13, 2023 -

Hill Country Honda responded

Thank you for your outstanding review! We're thrilled to hear that Daisy has consistently provided you with exceptional service over the years. Our team takes great pride in going above and beyond to ensure customer satisfaction, and it's wonderful to know that Daisy has consistently delivered in this regard. We appreciate your loyalty and trust in her expertise. We will make sure to pass along your kind words to Daisy. Thank you for taking the time to share your positive experience, and we look forward to continuing to provide you with top-notch service in the years to come.

July 07, 2023

All I can say had a great experience with GREAT CUSTOMER SERVICE..That was given from this nice individual.. very helpful, never used the word NO...Was so thankful for his trust in me..he took my word on a More

by eddievera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga, Travis Kessler
Jul 13, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our dealership and received excellent customer service. It's fantastic to know that our staff, particularly Aaron, provided you with helpful and trusting service. We believe in going the extra mile to take care of our customers and ensure their satisfaction. We appreciate your kind words and recognition of our commitment to delivering exceptional customer service. Thank you for choosing us and taking the time to share your positive experience. We look forward to serving you again in the future with the same level of care and dedication.

July 07, 2023

Only used the service department and they didn’t fix the problem - car is still making the noise More

by Debwin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz
Jul 13, 2023 -

Hill Country Honda responded

We're sorry to hear about your experience with our service department. We apologize for any inconvenience caused by the unresolved issue with your car. Our team strives to provide efficient and effective service, and we regret that we fell short of your expectations. We would appreciate the opportunity to make it right. Please reach out to us directly so that we can discuss the problem further and work towards a resolution. Your satisfaction is important to us, and we want to ensure that your concerns are addressed promptly. Thank you for bringing this matter to our attention, and we look forward to assisting you in resolving the issue.

Jul 13, 2023 -

Debwin7 responded

Would like to get this resolved but I don’t have more time to spend there right now

July 07, 2023

The people in all of the departments were helpful and friendly. No issues were found and the place was well kept. More

by Eugene-s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 24, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Hill Country Honda. Providing helpful and friendly service is our priority, and we're glad you found our staff accommodating. We're also delighted that there were no issues found with your visit, and our well-kept facility ensured a pleasant environment. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.

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