Hill Country Honda

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a pleasant visit at Hill Country Honda. Providing a pressure-free environment and fair deals is essential to us, and we're glad it resonated with you. Our team takes great pride in delivering excellent customer service, and your feedback is truly appreciated. Should you need anything in the future, don't hesitate to reach out. We look forward to serving you again soon!

Hill Country Honda responded

We're glad to hear that you had a positive experience with our Honda service! Thank you for your kind words about our great workers and efficient service. It's great to know that your car was checked in less than an hour. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to continue providing you with excellent service and support. Your feedback is greatly appreciated!

Hill Country Honda responded

We're delighted to hear that you had a positive experience with us! Thank you for your kind words about our professionalism, knowledge, and the pleasant atmosphere. We're glad that your visit was a good one and that you're satisfied with our service. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to provide you with continued exceptional service, and we look forward to welcoming you back again. Your feedback is greatly appreciated!

jojo1214 responded

Great Customer Service

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that you had an excellent service experience with us. It's great to know that our service department team was friendly, courteous, and knowledgeable. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to continue providing you with exceptional service and support. Your satisfaction is important to us, and we look forward to serving you again in the future!

Hill Country Honda responded

We're sorry to hear about your experience and frustration with the inspection process. We understand your concerns regarding the cost of replacing the entire headlight assembly for a burnt-out daytime running light. We appreciate your feedback about the vehicle design and the decision to fail the inspection. It's good to know that you were able to resolve the issue elsewhere and that you found a more suitable solution for your situation. We take your feedback seriously and will strive to improve our inspection processes and communication regarding such issues. If you have any further concerns or feedback, please don't hesitate to reach out. We value your input and aim to provide better service in the future.

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're delighted to hear that you appreciate our quick customer greeting and that your auto needs are consistently met. We value your feedback about our repair prices and appreciate your understanding. We're glad that Travis K has been able to provide you with knowledgeable assistance in both automotive repair and customer service. It's fantastic to know that you own three Honda vehicles from Hill Country Honda – your continued support means a lot to us. If you ever have any questions or need further assistance with your vehicles, don't hesitate to reach out. We're here to provide you with excellent service and support, and we look forward to serving you and your Honda autos in the future!

DCESCAMILLA responded

I just left Hill Country Honda 08/11/23 & am greatly satisfied with my Ridgeline service provided thru Mr Aaron Soliz and staff. They continue to be most knowledgeable & appear to pocess high professional skills towards Honda maintenance.

Hill Country Honda responded

Thank you for your positive feedback! We're pleased to hear that the service was completed within the promised time frame and that our recommendations for other services were clear. We appreciate your trust in our expertise and recommendations. It's great to know that you'll be returning for additional services as needed. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your experience with us remains consistently positive, and we're grateful for the opportunity to serve you well!

Hill Country Honda responded

We apologize for the less than satisfactory experience you had while discussing the trade-in for another car. We strive to provide excellent customer service, and we're sorry that you found our team to be unfriendly and unresponsive during your visit. Your feedback is crucial to us, and we will address this matter with our team to ensure better communication and friendlier service moving forward. We hope you'll consider giving us another chance to assist you with your automotive needs, and we'll work hard to ensure a more positive experience next time. Thank you for bringing this to our attention.

Hill Country Honda responded

We apologize for the inconvenience you experienced during your visit. Customer satisfaction is our top priority, and we regret any misunderstanding regarding the recall service and additional charges. We take your feedback seriously and will review our processes to ensure such issues are addressed and avoided in the future. If there's anything we can do to make it right, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to regain your trust in our services. Thank you for bringing this to our attention.