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Hill Country Honda

San Antonio, TX

4.6
754 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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754 Reviews of Hill Country Honda

October 19, 2023

Went to many other Honda dealerships and was not able to find the car I was looking for. I stopped into shill Country Honda looking for a specific car. Pedro Sanchez helped me reserve the car I wanted and n More

by Bella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian (finance), Pedro Sanchez
Oct 20, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

October 19, 2023

Polite and informed as things were happening. Texted when car was ready. Good service. Great with video provided. More

by RQLPANTOJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 20, 2023 -

Hill Country Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hill Country Honda. Best Regards, Keith Ward General Manager

October 18, 2023

I was told my dashboard problem was due to a low battery. I just had the battery replaced about a year ago. I said go ahead and change it n was charged $250. The following week, I have the same problem. Not More

by CRISWAR210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the person's name
Oct 19, 2023 -

Hill Country Honda responded

We apologize for any inconvenience you've experienced with our initial diagnosis. Your satisfaction is important to us, and we understand your frustration. Please know that we take your feedback seriously, and we're committed to resolving the issue to your satisfaction. Our team will do their best to identify and address the problem promptly. We appreciate your patience and understanding, and we look forward to providing you with the service you deserve.

October 18, 2023

Easy to talk to, listened to our needs and was quick to get us what we were looking for. More

by Apb9985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tevin Hernandez
Oct 19, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team was attentive to your needs and efficient in helping you find what you were looking for. Your satisfaction is our priority, and we're here to assist you whenever you need us. We look forward to serving you again in the future!

October 16, 2023

Travis and his fellow team members were very professional, informative and friendly. That made my visit a great visit. More

by dan.flores1845
Recommend Dealer
Yes
Employees Worked With
Travis Kessler, Travis Kessler
Oct 16, 2023 -

Hill Country Honda responded

Thank you, Dan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hill Country Honda. Best Regards, Keith Ward General Manager

October 16, 2023

Great customer service Austin is perhaps one of the best salesman out there. He helped us get a great deal and worked with us in every way he could. More

by josuehz1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 16, 2023 -

Hill Country Honda responded

Thanks for your feedback on your recent visit to Hill Country Honda. It's great to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Keith Ward General Manager

October 16, 2023

Other than not many cars available to choose from it was a good experience overall More

by Grb2384
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Chavez
Oct 17, 2023 -

Hill Country Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

October 16, 2023

They are quick and friendly give you what you need at time of service clean More

by Barreratina30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Oct 17, 2023 -

Hill Country Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hill Country Honda. Best Regards, Keith Ward General Manager

October 16, 2023

Quick service , easy to book, always coupons, and a detailed service explanation. Location is convenient too. More

by ASHLEYNFELICIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Oct 17, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ashley, and look forward to your next visit. Best Regards, Keith Ward General Manager

October 16, 2023

I purchased my vehicle from Hill Country Honda in February and included in my purchase was the first two services. So at about 6 months into owning the vehicle I returned to the dealership for my fir More

by soberhermit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
Oct 19, 2023 -

Hill Country Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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