Back

Hill Country Honda

San Antonio, TX

4.6
754 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

Directions

By Type

754 Reviews of Hill Country Honda

October 24, 2023

Fast, easy and convenient. I am very pleased with the whole experience. Thank you, Honda! More

by L Briseno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McGarity
Oct 25, 2023 -

Hill Country Honda responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hill Country Honda. Best Regards, Keith Ward General Manager

October 23, 2023

Prompt, friendly, and professional. They are upfront with information and pricing. Five out of five. More

by IVANPEREZSATX
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Chloe Barnard
Oct 23, 2023 -

Hill Country Honda responded

Ivan, Thank you so much for your kind words for Chloe and our team. We appreciate you taking the time to leave us this wonderful feedback! Best Regards, Keith Ward General Manager

October 23, 2023

They didn't break anything under the hood Butterflies, Fast, friendly service with good coupon Sparkles More

by MULLINSCLAN2008
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Chloe Barnard
Oct 23, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. Chloe and our team appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

October 23, 2023

Layout is nice, clean. Open space and brightOne is met before the door. Well stocked with either onsite or transit choices.. has water n coffee and sometimes snack availabl More

by vgvill
Recommend Dealer
Yes
Employees Worked With
Elijah Alvarez
Oct 23, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your positive experience! We’re thrilled to hear that you appreciated the clean, open layout of our space and found the atmosphere bright and welcoming. It's great to know that our team was able to greet you right at the door and provide a well-stocked selection of options for your visit, complete with amenities like water, coffee, and snacks. We're also glad to hear that the size of our parking lot and test drive area met your expectations. We strive to create a comfortable and convenient experience for all of our visitors, and we’re grateful to know that we succeeded in making your time with us enjoyable. Thank you again for your feedback, and we look forward to serving you again in the future!

October 23, 2023

I like in the way you treat your customers , very profesional, I will recomend it very happy about More

by EGBELTRAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Bo Rodriguez
Oct 23, 2023 -

Hill Country Honda responded

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you are satisfied with the level of professionalism and customer service provided by our team. Our goal is always to treat each and every customer with respect and provide the best possible experience. Knowing that you would recommend us is one of the highest compliments we can receive, and we truly appreciate it. We are glad to have met your expectations, and we look forward to continuing to serve you in the future. Thank you again for your recommendation and for choosing us!

October 23, 2023

Problems and issues were taken care of well. Felt like services were being pushed including with a follow up call which was not needed. State inspection took longer than needed. Was there for ov More

by ELLENCHRISTOPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Oct 23, 2023 -

Hill Country Honda responded

Thank you for taking the time to provide us with your valuable feedback. We’re pleased to hear that we were able to resolve your vehicle’s problems and issues effectively. Our team aims to ensure that every customer leaves satisfied and it’s great to know that we could assist you successfully. However, we apologize if our service recommendations and follow-up call felt pushy — that was not our intention, and we appreciate your honesty as it helps us improve our customer interactions. We also understand your concern regarding the duration of the state inspection, especially when the dealership was not very busy, and we will take this into account to enhance our efficiency in the future. It’s great to hear that there were no issues with your vehicle, and we’re glad you enjoyed the complimentary car wash. We value your business and are committed to making your next visit even more seamless and positive.

October 23, 2023

So far this Honda dealership has been doing a fantastic job with fixing my automobile needs to include outstanding customer service! Hopefully, they will keep it up and remain my number one dealership! More

by AIR_ROLLJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Rodriguez
Oct 23, 2023 -

Hill Country Honda responded

Thank you very much for taking the time to share your positive experience! We are thrilled to hear that our dealership has been able to meet and exceed your automobile needs while providing outstanding customer service. Our team is dedicated to ensuring every customer leaves satisfied, and it's great to know that we have earned your trust as your number one dealership. Your feedback is invaluable to us, and we are motivated to continue providing exceptional service to uphold the high standards you've come to expect from us. We look forward to serving all your future automotive needs and remain committed to being your preferred dealership. Thank you again for choosing us!

October 23, 2023

Prompt courteous service from a helpful staff. Car battery installed in the time frame given More

by LESLIESTEPANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Travis Kessler
Oct 23, 2023 -

Hill Country Honda responded

We’re thrilled to hear that your experience with our service department was a positive one! It's great to know that our team was able to provide prompt and courteous service, ensuring that your car battery was installed efficiently and within the promised time frame. We strive to offer helpful assistance to all our customers, and your feedback reaffirms that we are on the right track. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

October 23, 2023

Looked at 5 dealers for my new car purchase and hill country came through with the best price overall More

by Dangerduck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen leigh, Ari Imanraharja
Oct 23, 2023 -

Hill Country Honda responded

Thank you so much for sharing your positive experience with us! We are delighted to hear that after exploring multiple dealerships, Hill Country stood out and provided you with the best price for your new car purchase. Our team works diligently to ensure competitive pricing and excellent customer service, and we’re thrilled that this was reflected in your experience. Your satisfaction is our top priority, and we're glad we could assist you in finding the perfect car at the right price. We appreciate your trust in us, and we look forward to serving you in the future. Enjoy your new vehicle!

October 23, 2023

I scheduled an oil change service but was advised that I would need to take my car to the express service area. The express service was considered walk in so I was kind of pushed back in line although I sch More

by THEBIGBL14_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I honestly don’t know exactly who I worked with but all but everyone was good with no issues.
Oct 24, 2023 -

Hill Country Honda responded

Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

...
21
...