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Hiley Mazda of Huntsville

Huntsville, AL

4.4
377 Reviews

6555 University Dr NW

Huntsville, AL

35806

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Showing 377 reviews

May 08, 2024

FINALLY, A CAR DEALERSHIP THAT FEELS LIKE FAMILY When you realize the pronunciation of Hiley (Highly), you’ll understand this car dealership is named after its highly excellent customer service. Like Mic More

by Robby Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ponter
January 25, 2024

I've been tracking for two years the best cars per Edmunds, Car & Driver etc; from the safest, to most economical, handling & reliability. I've been test driving autos and then I needed to drive a Ma More

by villafishvicki
Recommend Dealer
Yes
Employees Worked With
Matthew Brown
October 04, 2023

Jared Barker was very helpful and polite, five stars. Other staff (Ken Allen) were not so helpful and we had a somewhat heated and confrontational exchange with them. We were satisfied with the outcome o More

by tangohotel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Barker (5 stars) Ken Allen (3 stars)
July 26, 2023

Austin was very professional & friendly. He answered all my questions & was extremely helpful while my car was being serviced. More

by lrshaw256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 24, 2023

Very disappointed. Car was towed in on Saturday and appointment on Monday morning. They did nothing on Monday even until Tuesday. And telling me that the technician alr More

by Tina Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cullen, service manager Delvin, Manager Micheal
September 30, 2022

Can't say enough good things about Hiley Mazda of Hunstville! The online, phone calls and in-person service were excellent! They had the exact Mazda CX-30 Select that I wanted and helped me through t More

by atrent0416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Butterfield
April 14, 2022

I had excellent customer service at Hiley from Keith Robinett. He went out of his way to make the transaction a good one. He was very patient and helpful. We are thrilled with our CX-9. More

by kdjess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinett
April 14, 2022

Keith makes the sales process extremely easy he’s super knowledgeable kind and easy-going if you’re shopping for a car you should definitely talk to Keith. More

by hejess4@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Turner, Keith Robinett
March 16, 2022

I asked for 2 thing before arriving to purchase my new car:. A fresh oil change, and the actual mileage. When I arrived,the car still had not had the oil changed and the mileage was 225 miles over the ad More

by JustAnotherGreasySalesman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Pepper
April 07, 2021

Purchased first Cx-9 February 2020 5 months later it had so many problems the dealer urged me to trade it. I did and got another cx-9 in July Since then I have had the car at the dealership every 3 month More

by cmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Delvin
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