Hiley Mazda of Fort Worth

Terrible experience and extremely misleading pricing. This dealership advertised the vehicle online as Certified Pre-Owned, but when I got there, they tried to add a $499 Certified Pre-Owned Inspectio This dealership advertised the vehicle online as Certified Pre-Owned, but when I got there, they tried to add a $499 Certified Pre-Owned Inspection Fee. That makes no sense. If the vehicle is already listed and advertised as certified, the cost of certifying it should already be included in the advertised price, not tacked on after the fact. On top of that, they added another $499 Accessories Package fee. This was not part of the advertised price and appeared to be another mandatory dealer add-on. So the online price was not the real price. Once you show interest, they start adding extra dealer fees that are not government fees like tax, title, or registration. This is exactly the kind of dealership pricing game that makes customers hate the car-buying process. Advertise the real price upfront. Do not list a car as certified, use that to attract buyers, and then charge an extra certified inspection fee when they arrive. I would not recommend this dealership to anyone unless you get a full out-the-door price in writing before wasting your time going there. More

Kadin was knowledgeable, professional and very nice. He made me feel welcome. I bought a truck from them, and his kindness went a long way in helping me make a decision to buy. They are good people. He made me feel welcome. I bought a truck from them, and his kindness went a long way in helping me make a decision to buy. They are good people. More

Sam was awesome to work with and the manager and finance guy was Awsome as well guy was Awsome as well More

This is the third vehicle that I’ve bought from Dennis. He is great to deal with. I love my new CX5! The backup camera is awesome as is everything else about this SUV. I highly recommend Dennis and Hiley M He is great to deal with. I love my new CX5! The backup camera is awesome as is everything else about this SUV. I highly recommend Dennis and Hiley Mazda in Fort Worth. More

Dennis was very helpful, answered our questions and worked with us to find the vehicle we were looking for, and Mathew found us a good deal on financing. Big thanks to the whole team at Hiley Mazda of worked with us to find the vehicle we were looking for, and Mathew found us a good deal on financing. Big thanks to the whole team at Hiley Mazda of Fort Worth! More

Dennis and Adrian did a wonderful job getting us this car. It was super nice to work with them. car. It was super nice to work with them. More

Hiley Mazda Fort Worth made me feel welcome and important from the moment I entered the door in the afternoon and left in the evening many hours later. They were attentive to all of my questions and to my c from the moment I entered the door in the afternoon and left in the evening many hours later. They were attentive to all of my questions and to my comfort. Dennis Picasso made sure that all of my questions and concerns were addressed. He went of his way to keep me well taken care of throughout my time at the dealership, as did everyone else I came in contact with. Everyone I met was friendly, courteous, and honest. Car buying can often be an unpleasant experience, but my time at Hiley Mazda Fort Worth was actually enjoyable. There was no stress or pressure at any point in the purchase of my new vehicle.. More